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Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 18

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
336 Reviews

Dealership Experience

32 yrs, 4 mos

Industry Experience

32 yrs, 4 mos

Specialties & Trainings

parts and service

4.9

336 Reviews

Write a Review

336 Reviews of Guillermo Hernandez

December 10, 2025

Dealership Rating
Employee Rating

Guillermo is the best service advisor that I have had here at Precision Honda since I bought my new car 2025 Honda Civic. More

by angelfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2025

Precision Honda responded

angelfan, Thank you for sharing your experience ! We’re thrilled to hear that Guillermo has provided you with the best service experience since purchasing your 2025 Honda Civic. He is dedicated to taking great care of our customers, and feedback like yours truly means a lot. We appreciate you choosing Precision Honda and look forward to continuing to serve you for all your vehicle needs!-Dennis Alejo GSM

December 10, 2025

Dealership Rating
Employee Rating

Great customer service from Guillermo, car was ready before the time that was promised. Would recommend servicing your car with Guillermo. More

by emiliobarrazag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

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Dec 10, 2025

Precision Honda responded

emiliobarrazag, Thank you for sharing your experience ! We’re glad to hear that Guillermo provided you with great customer service and that your vehicle was ready even earlier than promised. He takes pride in delivering efficient and reliable service, and your recommendation means a lot to us.-Dennis Alejo GSM

December 08, 2025

Dealership Rating
Employee Rating

Very good service vehicle was ready when they said. Friendly staff Always satisfied with my service advisor he goes above and beyond More

by cynthiacavazos3
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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Dec 09, 2025

Precision Honda responded

cynthiacavazos3,thank you for taking the time and sharing your experience !We’re thrilled to hear that your vehicle was ready on time and that our staff made your visit a pleasant one. It’s great to know your service advisor consistently goes above and beyond.-Dennis Alejo GSM

December 08, 2025

Dealership Rating
Employee Rating

Guillermo has excellent customer service skills. I felt comfortable with him . I trust what he says More

by senddit09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

December 08, 2025

Dealership Rating
Employee Rating

Excelente servicio muy amables muy buenas instalaciones cafecito gratis nada mas faltaron las donas o y terminaron pronto muy rápidos More

by jr3989341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor , Carlos Gonzalez, Gihan Gutierrez

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December 07, 2025

Dealership Rating
Employee Rating

Overstaffed facility documentation feedback to customer extremely poor would not return to this facility for ongoing service More

by vanderlindencw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print

December 07, 2025

Dealership Rating
Employee Rating

The service was excellent. Nikki was invaluable. Thank you, NIKKI, for your help. I really appreciate it. More

by BJONES5204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pastor

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Dec 08, 2025

Precision Honda responded

BJONES5204, Thank you for taking the time and sharing your experience! We’re delighted to hear that you received excellent service and that Nikki was such a valuable help throughout your visit. She will be thrilled to know her support made a meaningful difference.-Dennis Alejo GSM

December 06, 2025

Dealership Rating
Employee Rating

I have been working with Guera for years on these customer service and is very knowledgeable More

by gochoa81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2025

Precision Honda responded

gochoa81, Thank you for taking the time and sharing your experience! We truly appreciate your loyalty over the years. Guillermo is an exceptional member of our team, and we’re glad to hear that her knowledge and customer service have consistently made a positive impact. We look forward to continuing to serve you!-Dennis Alejo GSM

December 06, 2025

Dealership Rating
Employee Rating

My Service Advisor, Guillermo Hernandez, was very professional & provided excellent customer service. He communicated on the status of the vehicle & promptly had my vehicle ready for pick up. I also More

by joannbriannanoah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 06, 2025

Precision Honda responded

joannbriannanoah , Thank you for taking the time and sharing your experience! We're thrilled to hear that Guillermo provided you with professional, attentive service and kept you well-informed throughout your visit. It’s great to know your vehicle was ready on time and returned to you clean and shining our team takes pride in those details.-Dennis Alejo GSM

December 05, 2025

Dealership Rating
Employee Rating

Buen servicio al cliente personal atento y amable en mi primera visita si lo recomiendo amos amistades y familia More

by Luz25217
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

Report | Print
Dec 06, 2025

Precision Honda responded

Luz25217,¡Hola! Muchas gracias por compartir tu experiencia con nosotros.Como gerente, me alegra saber que recibiste un buen servicio al cliente y que nuestro personal fue atento y amable durante tu primera visita. Nos llena de satisfacción saber que nos recomiendas a tus amistades y familia; esa es la mejor recompensa para todo nuestro equipo.-Dennis Alejo GSM

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