Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 21

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
433 Reviews

Dealership Experience

32 yrs, 8 mos

Industry Experience

32 yrs, 8 mos

Specialties & Trainings

parts and service

4.9

433 Reviews

Write a Review

433 Reviews of Guillermo Hernandez

February 08, 2026

Dealership Rating
Employee Rating

Things were handled promptly. The sales associate was very knowledgeable and kind. Overall im very proud of the service center. Its always a delight More

by smithdominique552
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 09, 2026

Precision Honda responded

smithdominique552 , thank you for choosing Precision Honda and sharing your experience! We’re glad to hear everything was handled promptly and that our associate provided knowledgeable, friendly service. We’re proud to know our service center continues to be a delight for you, and we appreciate your support.-Dennis Alejo GSM

February 07, 2026

Dealership Rating
Employee Rating

Very fast service Friendly and pleasant service To start to the end the whole experience with the service was magnificent Guillermo has been and always the person I always look for any service done on my Ho More

by jrrodriguez202
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 09, 2026

Precision Honda responded

jrrodriguez202 , thank you for choosing Precision Honda and sharing your experience! We’re happy to hear your service was fast and pleasant from start to finish. Guillermo consistently delivers a magnificent experience, and we’re honored to be your go-to for all your Honda service needs. We truly appreciate your loyalty. -Dennis Alejo GSM

February 07, 2026

Dealership Rating
Employee Rating

Positive experience As a service advisor Guillermo always greet me and provides estimates and coordinates repair schedule. More

by teresaoregel64@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 09, 2026

Precision Honda responded

teresaoregel64@gmail.com, thank you for choosing Precision Honda and sharing your experience! Guillermo consistently goes above and beyond to greet our customers, provide clear estimates, and coordinate repair schedules. We truly appreciate your continued trust in Precision Honda Service.-Dennis Alejo GSM

Feb 13, 2026

teresaoregel64@gmail.com responded

I always choose Guillermo, because he is always goes beyond to help me. I trust him a 100% every time i take my car for service he always explains everything in detail.

February 07, 2026

Dealership Rating
Employee Rating

Guillermo Hernandez is the reason I go to Precision Honda Service ?? Great new building More

by bobbylard69
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 09, 2026

Precision Honda responded

bobbylard69, thank you for choosing Precision Honda and sharing your experience! We’re thrilled to hear that Guillermo Hernandez continues to be the reason you choose Precision Honda Service he truly sets the standard for customer care. We’re also glad you’re enjoying our new building. We appreciate your loyalty and look forward to seeing you again! -Dennis Alejo GSM

February 07, 2026

Dealership Rating
Employee Rating

Guillermo Hernandez is the reason I go to Precision Honda Service ?? Great new building More

by bobbylard69
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 09, 2026

Precision Honda responded

bobbylard69, thank you for choosing Precision Honda and sharing your experience! We’re thrilled to hear that Guillermo Hernandez continues to be the reason you choose Precision Honda Service he truly sets the standard for customer care. We’re also glad you’re enjoying our new building. We appreciate your loyalty and look forward to seeing you again! -Dennis Alejo GSM

February 05, 2026

Dealership Rating
Employee Rating

Great. Clean. Great customer service. Super nice. Great service. Guillermo Hernandez always goes beyond and out of his way.. to please his customers.. More

by qbnquty
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 06, 2026

Precision Honda responded

qbnquty, Thank you for your wonderful review! We’re so glad you enjoyed our clean facility and excellent customer service. Guillermo Hernandez will be thrilled to hear your kind words—he always strives to go above and beyond for our customers. We truly appreciate your feedback and look forward to serving you again at Precision Honda!

February 05, 2026

Dealership Rating
Employee Rating

Great service , very courteous employees Guillermo Hernandez is a great service advisor,always with a quick solution , to any service issue you may have with your vehicle... More

by Georgeepino
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 06, 2026

Precision Honda responded

Georgeepino, Thank you for sharing your experience! We’re thrilled to hear that Guillermo Hernandez provided great service and quick solutions for your vehicle. Our team takes pride in being courteous and helpful, and we truly appreciate your feedback. We look forward to serving you again at Precision Honda!

February 05, 2026

Dealership Rating
Employee Rating

Mr. hernandez took care of my car in a well and timely matter. Service was prompt and ahead of schedule. Mr. hernandez will be taking care of my car from now on. More

by nsxnext121
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 06, 2026

Precision Honda responded

nsxnext121, Thank you for your kind review! We’re so glad to hear that Guillermo provided excellent service and kept you updated promptly. It’s great to know you enjoyed our clean dealership and the hot chocolate machine too! We truly appreciate your feedback and look forward to seeing you again at Precision Honda.

February 03, 2026

Dealership Rating
Employee Rating

Advisor Guillermo was professional and provided me with detailed information regarding my vehicle. Advisor Guillermo was professional and patient providing me with detailed information regarding my vehicle More

by threeangelsdc
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 06, 2026

Precision Honda responded

Threeangelsdc, Thank you for sharing your experience! We’re delighted to hear that Guillermo provided professional, patient, and detailed assistance regarding your vehicle. It means a lot that his support is the reason you’ll continue choosing Precision Honda. We truly appreciate your loyalty and look forward to serving you again!

January 30, 2026

Dealership Rating
Employee Rating

Took my car in to replace the shock absorbers, when i received the car I didn’t thought about checking it since i have brought my car here many times and they always do a good job, I drove back home and More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 30, 2026

Precision Honda responded

Jennifer, We’re very sorry to hear about your experience and understand how frustrating and concerning this must be, especially after traveling such a long distance and trusting us with your vehicle. This is not the level of service or workmanship we strive to provide. Unfortunately, we are unable to verify your information through your screen name. We would really like the opportunity to review this situation and help make it right. Please contact me directly at jgolding@precisionhonda.com or 562-929-7000 and include your full name and phone number so we can locate your records and assist you as quickly as possible. We truly appreciate you bringing this to our attention and hope to resolve this for you promptly. Julia Golding - Customer Relations

Feb 05, 2026

Precision Honda responded

Thank you Jenifer

Feb 04, 2026

Jennifer responded

Thank you Julia for reaching back to me and showing concern about that incident, Guillermo the advisor in charge of the service in my car that day reached out to me and has addressed the issue. I took my car in today and got it all done right, thank you so much again, I truly appreciate it!

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