Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 22

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
433 Reviews

Dealership Experience

32 yrs, 8 mos

Industry Experience

32 yrs, 8 mos

Specialties & Trainings

parts and service

4.9

433 Reviews

Write a Review

433 Reviews of Guillermo Hernandez

January 29, 2026

Dealership Rating
Employee Rating

5 Excellent service on all points with Guillermo. On time, keeps me informed, & explains all steps & what is anticipated to my next services. Excellent & I come back because of his quality of service More

by Martha Teran
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jan 31, 2026

Precision Honda responded

Martha, Thank you for sharing your experience, Martha! We’re thrilled to hear that Guillermo consistently provides excellent service, keeps you informed, and explains everything clearly. Your loyalty means a lot to us, and we look forward to continuing to take great care of you and your Honda!

January 29, 2026

Dealership Rating
Employee Rating

Excellent love the new facility my advisor was amazing and I was able to visit Everest now that everything is in one spot More

by Laurie Rolon
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jan 31, 2026

Precision Honda responded

Thank you for your kind words, Laurie! We’re so glad you love our new facility and that your advisor made your visit a great experience. It’s awesome that you were able to check out Everest—having everything in one spot really makes things convenient!

Jan 29, 2026

Laurie Rolon responded

Shoutout to Guillermo for being the best advisor.

Feb 13, 2026

Laurie Rolon responded

#1 service advisor Guillermo Hernandez

January 29, 2026

Dealership Rating
Employee Rating

Excellent Son muy profesionales y muy educados Y Guillermo Hernández es un profesional y muy educado y responsable de vería ser supervisor More

by jersainpineda
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

January 26, 2026

Dealership Rating
Employee Rating

Always courteous, thoughtful, knowledgeable, informed. Porters who wash cars, though, much different story. It's been true 4 yrs that unless u tell them, they don't wipe down roof of car. Often, they do s More

by Mike
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jan 28, 2026

Precision Honda responded

Mike, Thank you for taking the time to share your feedback. We’re glad to hear that our team has consistently provided courteous, knowledgeable, and informed service. We sincerely apologize for the inconsistencies you’ve experienced with our porters and vehicle washes. Your comments are important, and we’ll be reviewing our procedures and training to ensure that every car receives the same high level of care that our technicians provide. Last impressions absolutely matter, and we want every visit to reflect the quality we’re known for. We appreciate your honesty and continued support over the years, and we hope to provide a fully positive experience for you on your next visit. — Precision Honda Service Team

January 26, 2026

Dealership Rating
Employee Rating

The dealership was vary clean and nicely kept, inviting not to crowded lots of seating for customers and the workers were very nice and helpful More

by erickagregory2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Villareal, Steven Cuevas, Alexander Heckman , Gihan Gutierrez

Jan 27, 2026

Precision Honda responded

Erickagregory2, Thank you for sharing your experience! We’re thrilled to hear that you found our dealership clean, inviting, and comfortable, with plenty of seating. It’s wonderful to know our team made your visit enjoyable — we strive to provide a welcoming environment and helpful service for every customer. We look forward to seeing you again soon! — Precision Honda Team

January 25, 2026

Dealership Rating
Employee Rating

I just like the new Área of maintenance and the waiting Area is super nice and clean More

by reyesjose582
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

January 23, 2026

Dealership Rating
Employee Rating

He is very nice, knowledgeable and attentive He know what he's talking about when it comes to the difference serving to the car More

by Bspriggs
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jan 24, 2026

Precision Honda responded

Bspriggs Thank you for sharing your experience! We’re thrilled to hear that Guillermo was knowledgeable, attentive, and able to clearly explain everything about your car’s service. We’ll be sure to share your kind words with him, and we look forward to serving you again! — Precision Honda Team

January 23, 2026

Dealership Rating
Employee Rating

Excellent Excellent, organized, professional, diligent, punctual, communicative and respectful Guillermo deserves a bonus and an award employee of the year More

by Zubietajacqueline
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jan 24, 2026

Precision Honda responded

Jacqueline, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that Guillermo took such good care of you. We’ll be sure to share your feedback with him. We look forward to welcoming you back again soon! — Precision Honda Team

Jan 23, 2026

Zubietajacqueline responded

Excellent organized professional diligent punctual communicative & respectful Guillermo deserves a bonus and award of the year. Thank you, Jacqueline

January 21, 2026

Dealership Rating
Employee Rating

Excellent customer service. Very courteous , friendly , patient, knowledgeable and always available to answer any concerns we might have. More

by Prodigyblas2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Precision Honda responded

Prodigyblas2017, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that Guillermo took such good care of you. We’ll be sure to share your feedback with him — he’ll really appreciate it. We look forward to welcoming you back again soon! — Precision Honda Team

January 20, 2026

Dealership Rating
Employee Rating

It was good overall. Nice waiting area, was comfortable. Wish you would've had some pan dulce or donuts though like you used to offer before at the other location. More

by ericbrown0141
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jan 24, 2026

Precision Honda responded

ericbrown, Thank you for your feedback! We’re glad you enjoyed your visit and found our waiting area comfortable. We appreciate the suggestion about pan dulce or donuts. We look forward to seeing you again soon. — Precision Honda Team

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