5 Excellent service on all points with Guillermo.
On time, keeps me informed, & explains all steps & what is anticipated to my next services. Excellent & I come back because of his quality of service
On time, keeps me informed, & explains all steps & what is anticipated to my next services. Excellent & I come back because of his quality of service.
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by Martha Teran
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Hernandez
Jan 31, 2026 -
Precision Honda responded
Martha, Thank you for sharing your experience, Martha! We’re thrilled to hear that Guillermo consistently provides excellent service, keeps you informed, and explains everything clearly. Your loyalty means a lot to us, and we look forward to continuing to take great care of you and your Honda!
Excellent love the new facility my advisor was amazing
and I was able to visit Everest now that everything is in one spot
and I was able to visit Everest now that everything is in one spot
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by Laurie Rolon
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Hernandez
Jan 31, 2026 -
Precision Honda responded
Thank you for your kind words, Laurie! We’re so glad you love our new facility and that your advisor made your visit a great experience. It’s awesome that you were able to check out Everest—having everything in one spot really makes things convenient!
Jan 29, 2026 -
Laurie Rolon responded
Shoutout to Guillermo for being the best advisor.
Feb 13, 2026 -
Laurie Rolon responded
#1 service advisor Guillermo Hernandez
Excellent Son muy profesionales y muy educados Y
Guillermo Hernández es un profesional y muy educado y responsable de vería ser supervisor
Guillermo Hernández es un profesional y muy educado y responsable de vería ser supervisor
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by jersainpineda
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Hernandez
Always courteous, thoughtful, knowledgeable, informed.
Porters who wash cars, though, much different story. It's been true 4 yrs that unless u tell them, they don't wipe down roof of car. Often, they do s
Porters who wash cars, though, much different story. It's been true 4 yrs that unless u tell them, they don't wipe down roof of car. Often, they do sloppy job of wiping windows and side mirrors, and they do mirrors so hard I have to readjust them. They even will leave wiper arm in extended position rather than placing them back down on glass. A lot of times, I choose not to get a wash cuz vehicle looks worse than when I arrived. The shame of it is that it detracts from the fine work the techs performed. Last impressions count, u know.
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by Mike
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Hernandez
Jan 28, 2026 -
Precision Honda responded
Mike, Thank you for taking the time to share your feedback. We’re glad to hear that our team has consistently provided courteous, knowledgeable, and informed service.
We sincerely apologize for the inconsistencies you’ve experienced with our porters and vehicle washes. Your comments are important, and we’ll be reviewing our procedures and training to ensure that every car receives the same high level of care that our technicians provide. Last impressions absolutely matter, and we want every visit to reflect the quality we’re known for.
We appreciate your honesty and continued support over the years, and we hope to provide a fully positive experience for you on your next visit.
— Precision Honda Service Team
The dealership was vary clean and nicely kept, inviting
not to crowded lots of seating for customers and the workers were very nice and helpful
not to crowded lots of seating for customers and the workers were very nice and helpful
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by erickagregory2
Verified Customer
Verified Customer
Service Price Transparency
Jan 27, 2026 -
Precision Honda responded
Erickagregory2, Thank you for sharing your experience! We’re thrilled to hear that you found our dealership clean, inviting, and comfortable, with plenty of seating. It’s wonderful to know our team made your visit enjoyable — we strive to provide a welcoming environment and helpful service for every customer.
We look forward to seeing you again soon!
— Precision Honda Team
I just like the new Área of maintenance and the waiting
Area is super nice and clean
Area is super nice and clean
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by reyesjose582
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Hernandez
He is very nice, knowledgeable and attentive He know what
he's talking about when it comes to the difference serving to the car
he's talking about when it comes to the difference serving to the car
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by Bspriggs
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Hernandez
Jan 24, 2026 -
Precision Honda responded
Bspriggs Thank you for sharing your experience! We’re thrilled to hear that Guillermo was knowledgeable, attentive, and able to clearly explain everything about your car’s service.
We’ll be sure to share your kind words with him, and we look forward to serving you again!
— Precision Honda Team
Excellent Excellent, organized, professional, diligent,
punctual, communicative and respectful Guillermo deserves a bonus and an award employee of the year
punctual, communicative and respectful Guillermo deserves a bonus and an award employee of the year
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by Zubietajacqueline
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Hernandez
Jan 24, 2026 -
Precision Honda responded
Jacqueline, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that Guillermo took such good care of you. We’ll be sure to share your feedback with him.
We look forward to welcoming you back again soon!
— Precision Honda Team
Jan 23, 2026 -
Zubietajacqueline responded
Excellent organized professional diligent punctual communicative & respectful Guillermo deserves a bonus and award of the year.
Thank you,
Jacqueline
Excellent customer service.
Very courteous , friendly , patient, knowledgeable and always available to answer any concerns we might have.
Very courteous , friendly , patient, knowledgeable and always available to answer any concerns we might have.
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by Prodigyblas2017
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2026 -
Precision Honda responded
Prodigyblas2017, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that Guillermo took such good care of you. We’ll be sure to share your feedback with him — he’ll really appreciate it.
We look forward to welcoming you back again soon!
— Precision Honda Team
It was good overall.
Nice waiting area, was comfortable. Wish you would've had some pan dulce or donuts though like you used to offer before at the other location.
Nice waiting area, was comfortable. Wish you would've had some pan dulce or donuts though like you used to offer before at the other location.
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by ericbrown0141
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Hernandez
Jan 24, 2026 -
Precision Honda responded
ericbrown, Thank you for your feedback! We’re glad you enjoyed your visit and found our waiting area comfortable. We appreciate the suggestion about pan dulce or donuts.
We look forward to seeing you again soon.
— Precision Honda Team