Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 3

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
336 Reviews

Dealership Experience

32 yrs, 4 mos

Industry Experience

32 yrs, 4 mos

Specialties & Trainings

parts and service

4.9

336 Reviews

Write a Review

336 Reviews of Guillermo Hernandez

May 28, 2026

Dealership Rating
Employee Rating

Guillermo Hernandez and his team provided excellent customer service. They were professional, helpful, and made the process smooth and stress-free. I appreciate the time and care they gave me. More

by nsxnext121
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

May 29, 2026

Precision Honda responded

nsxnext121, Thank you for choosing Precision Honda and sharing your experience! We are delighted to hear that Guillermo Hernandez and his team provided you with excellent customer service. Professionalism, helpfulness, and making the process smooth and stress free. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

May 27, 2026

Dealership Rating
Employee Rating

The dealership was very efficient, everything was done with care and precision The care was excellent! More

by vpalma431
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

May 27, 2026

Precision Honda responded

vpalma431, Thank you for choosing Precision Honda and sharing your experience ! We’re delighted to hear that you found our dealership efficient and that everything was handled with care and precision. Providing excellent service and making sure our customers feel well taken care of is always our top priority. We truly appreciate your support and look forward to assisting you again in the future!-Dennis Alejo GSM

May 25, 2026

Dealership Rating
Employee Rating

Horrible after having a really bad experience I decided to give the a second chance and it turned out worse. My service advisor seemed to rush me when I addressed concerns with him as he didn’t want to hea More

by Fmjrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 22, 2026

Dealership Rating
Employee Rating

Professional and courteous. Quick in and out. Everyone I encountered was friendly and ready to help. More

by jmreppert
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

May 22, 2026

Precision Honda responded

jmreppert, Thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear you had a professional, courteous, and efficient experience with our team. Providing friendly and helpful service is always our goal, and we truly appreciate your kind words. We look forward to assisting you again in the future!-Dennis Alejo GSM

May 21, 2026

Dealership Rating
Employee Rating

Everyone is always helpful and very nice after the remodeling. Service is always great here. More

by Eric G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Villareal, Alexander Heckman , Gihan Gutierrez

May 21, 2026

Precision Honda responded

Eric G., Thank you for choosing Precision Honda and sharing your experience! We are happy to hear you have had great experience with our team and that you are enjoying the recent remodeling. Providing excellent service is our top priority, and we are glad we could deliver a great experience. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

May 14, 2026

Dealership Rating
Employee Rating

Guillermo is very professional . Great customer service skills. I trust that whatever he says my car needs it really needs it More

by senddit09
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

May 14, 2026

Precision Honda responded

senddit09, Thank you for choosing Precision Honda and sharing your experience! We are happy to hear that Guillermo provided you with professional service and earned your trust throughout your visit. We appreciate your confidence in his recommendations and are glad he took great care of you and your vehicle. Providing excellent service is our top priority, and we are glad we could deliver a great experience. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

May 13, 2026

Dealership Rating
Employee Rating

He needs to be more helpful with costumers, when I was there one elderly man costumer Ask me about price I told him that I use coupon, that helps a lot, so he told me that he didn’t said anything and h More

by hugomelendez33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 12, 2026

Dealership Rating
Employee Rating

Very fast service and everyone we spoke to was so nice! Guillermo Hernandez was an amazing help! More

by Ariana Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

Precision Honda responded

Ariana Rivera, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear you had such a positive experience. Providing excellent service is our top priority, and we are glad we could deliver a great experience. Guillermo is am amazing part of our team and we are very proud. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

May 11, 2026

Dealership Rating
Employee Rating

Amazing customer service! Friendly staff! Customer service was amazing! I had an 11am appointment for an oil change arrived at 10:50am and was out by noon. More

by tinakannisto
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

May 11, 2026

Precision Honda responded

tinakannisto ,Thank you for choosing Precision Honda and sharing your experience ! We’re so glad you had a great experience with our team. Providing friendly, efficient service is always our goal, and we’re happy we could get your oil change completed quickly and have you back on the road by noon. We truly appreciate your support and look forward to seeing you again for your next visit!-Dennis Alejo GSM

May 10, 2026

Dealership Rating
Employee Rating

Excellent customer service Excellent experience, Guillermo was very knowledgeable and provided good advice on my car . More

by karlamart14
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

May 11, 2026

Precision Honda responded

karlamart14, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear you had an excellent experience with our team. Guillermo will be happy to know his knowledge and advice made a positive impact on your visit. We truly appreciate your feedback and look forward to assisting you again with your vehicle needs in the future!-Dennis Alejo GSM

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