Guillermo Langarica

Easy to work with dealership. Customer service is a key priority. Well rounded group of professionals that take their work serious. Highly recommend to others. Customer service is a key priority. Well rounded group of professionals that take their work serious. Highly recommend to others. More

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Thank you to Luis. Made my deal very easy and smooth. Thank you, Fullerton Ford! Made my deal very easy and smooth. Thank you, Fullerton Ford! More

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I had an absolutely amazing experience at this dealership from start to finish. From the moment I walked in the door, I was treated like a VIP. Every person I interacted with from sales to finance was genuin from start to finish. From the moment I walked in the door, I was treated like a VIP. Every person I interacted with from sales to finance was genuinely friendly, professional, and eager to help without ever making me feel pressured. The entire process was smooth, transparent, and honestly enjoyable, which I can’t say about previous car purchasing experiences. On top of that, the pricing was fair and straightforward, which made the whole experience even better. No surprises, no stress, just great service and a team that truly cares about their customers! More

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Guillermo and his Management staff were AWSOME! I was greeted with amazing customer service that made a transaction quick and easy. There was no back and Forth and Came out of the Finance Departmen I was greeted with amazing customer service that made a transaction quick and easy. There was no back and Forth and Came out of the Finance Department with deal I was looking for. Would highly recommend to anyone looking to buy from a Family Owned dealership and no corporate involved in a transaction. Will be returning again and not only just for my next car but also Service as they have one of the highest rated service departments in the country. Thank you Guillermo , Luis and Fullerton Ford! More

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I had a great experience at Fullerton Ford. The team was easy to work with, no pressure, and very straightforward. They answered all my questions and didn’t play any of the usual dealership gam The team was easy to work with, no pressure, and very straightforward. They answered all my questions and didn’t play any of the usual dealership games. The whole process was smooth and stress-free, which I really appreciated. I’d definitely come back and would recommend them to anyone looking for a good, honest buying experience. More

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This dealership uses deceptive tactics. On Sunday, 01/18 I stopped by in person unannounced inquiring on a used truck on their website. They mentioned that it just sold "about an hour ag On Sunday, 01/18 I stopped by in person unannounced inquiring on a used truck on their website. They mentioned that it just sold "about an hour ago" - but the ad remained active for 3 more days. The location of the dealership is somewhat confusing, as there's no space for customer parking. It's a small, old-school location (when compared to other Ford dealers in surrounding areas, but their sales people are persistent. Ultimately, I was inquiring on that used truck because of (1) the price point, and (2) I'm currently half way in my 36 month Ford lease and want to trade in that lease. This means that I'm aware that I'm upside down (whether the dealership buys out the lease outright from Ford, or if we factor my remaining 17 payments rolling into the new loan). But the salesperson was just playing games (wanting my driver's license "as it's easier to type my info" - and eventually wanting my full SSN so they can look up the buyout on my Ford lease). Yeah, there was no paperwork, and he just wanted to run my credit (without even presenting a vehicle and assessing what fits in my budget). I've purchased 50+ vehicles (look at my past reviews), and I've purchased from many Ford dealerships in surrounding areas (Villa Ford, Fairway Ford, Autonation Ford Tustin, Theodore Robins Ford, etc.), and so far this has been the most unprofessional sales buying experience. I left and the sales guy said he was going to text me with a vehicle and payments after doing research. Instead, I got passed as a sales lead to another employee, and they followed up saying they have the vehicle and wanting to know when to stop by. Keep in mind, they're just trying to lure me back in. More

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