Neal Patel

Easy to work with dealership. Customer service is a key priority. Well rounded group of professionals that take their work serious. Highly recommend to others. Customer service is a key priority. Well rounded group of professionals that take their work serious. Highly recommend to others. More

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I had an absolutely amazing experience at this dealership from start to finish. From the moment I walked in the door, I was treated like a VIP. Every person I interacted with from sales to finance was genuin from start to finish. From the moment I walked in the door, I was treated like a VIP. Every person I interacted with from sales to finance was genuinely friendly, professional, and eager to help without ever making me feel pressured. The entire process was smooth, transparent, and honestly enjoyable, which I can’t say about previous car purchasing experiences. On top of that, the pricing was fair and straightforward, which made the whole experience even better. No surprises, no stress, just great service and a team that truly cares about their customers! More

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Guillermo and his Management staff were AWSOME! I was greeted with amazing customer service that made a transaction quick and easy. There was no back and Forth and Came out of the Finance Departmen I was greeted with amazing customer service that made a transaction quick and easy. There was no back and Forth and Came out of the Finance Department with deal I was looking for. Would highly recommend to anyone looking to buy from a Family Owned dealership and no corporate involved in a transaction. Will be returning again and not only just for my next car but also Service as they have one of the highest rated service departments in the country. Thank you Guillermo , Luis and Fullerton Ford! More

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Do not purchase from fort Fullerton. I purchased a 2022 Toyota RAV4 XLE from forte Fullerton. I purchased it through my credit union BCU after I made the purchase they got their check th I purchased a 2022 Toyota RAV4 XLE from forte Fullerton. I purchased it through my credit union BCU after I made the purchase they got their check that Friday the 19th 2024 after I got the email saying that they received the money for it. I called down and told them that I was coming to pick up my vehicle and they told me no you can pick it up Saturday and I said no I will not wait until Saturday. You guys have a money already I’m coming to get my vehicle so when I got there to get my vehicle, they only gave me one key and no floor mats and no manual to the vehicle so when I asked them for the second key, he told me that the lady Britney make sure that I got the second key. I emailed him day after day after day about the second key then finally I get a call from a guy named Chase Kiefer, Chase. Kiefer told me. that I would not be receiving a second key to my vehicle, and I would not read be receiving a manual, nor will I be receiving floor mats that I had to purchase all that on my own. Once they got the money from the credit union they weren’t nothing else to do with me because I wasn’t financing it through them. I was financing it through my credit union. I was treated very poorly and very disrespectfully Chase Kiefer left a long message on my answering machine and told me to stop calling them because I am not getting a second key and I’m not getting a manual to my car and I am not receiving floor mats that I had to purchase all this on my own. I thought it was poor customer service and the way I was treated very poorly. Please do not purchase a vehicle from for R. You will be treated very poorly chase Kiefer the manager. There is very disrespectful and rude. More

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