Guillermo Martinez
Guillermo Martinez at Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi
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Guillermo Martinez | Page 2

Kia and Mitsubishi Sales Advisor

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

16600 NW 57th Ave
Miami Lakes, FL 33014

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4.3
25 Reviews
4.3

25 Reviews

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25 Reviews of Guillermo Martinez

October 30, 2021

Dealership Rating
Employee Rating

Miami lakes auto mall is the worst dealer in miami, after all day trying to do a business for a kia forte 2022 when we already had everything they raised 4000 dollars to the sale price with the justification More

by Y0843826q
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 30, 2021

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to provide us with your feedback. We do apologize if your expectations did not match your experience with us recently but we are here to help. As we always strive for 100% customer satisfaction always, let us continue to work with you until you are completely satisfied. Please include your name, contact information and nature of any concerns to social@miamilakesautomall.com and we will be happy to speak with you to gain a resolution. Hope to hear from you soon.

October 12, 2021

Dealership Rating
Employee Rating

My experience was the best.Mario Rodriquez was extremely nice and performed better than any salesman I’ve worked with.Joe Colabro (General Manager)took his time to find Perfect vehicle for all my needs.I wi More

by POLLOCK1946
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2021

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

September 23, 2021

Dealership Rating
Employee Rating

Todo bien muchas gracias esperamos q se mantengan brindando un buen servició y q siempre More

by MELANY02282014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 26, 2021

Dealership Rating
Employee Rating

1FTEW1CPXKKD62556Horrible service!. Needed to schedule 1FTEW1CPXKKD62556 Horrible service!. Needed to schedule delivery of purchased car. NO ONE could help. They just transferring call to the manager, who More

by nina
Customer Service
Friendliness
Recommend Dealer
No

August 20, 2021

Dealership Rating
Employee Rating

Excellent buyer experience. Very professional and knowledgeable staff. The timely manner on how from start to end was exceptional. I really recommend this dealer and staff. More

by Rogegt2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Cabo Robert Carr

August 10, 2021

Dealership Rating
Employee Rating

When I was purchasing the car everyone was available.I had follow up questions literally the next day and everyone sent me to everyone else. More

by Slim_brownie93
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 10, 2021

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

July 31, 2021

Dealership Rating
Employee Rating

This dealership is run by children. Brought my car to do a trade in and the deal did not got thru so when i asked for my key back they could not find it. They lost my 400 key to my mustang and didnt give a More

by Roger537
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 06, 2021

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

February 17, 2021

Dealership Rating
Employee Rating

Tuve buena experiencia con el vendedor Guillermo Rodríguez , desde ayer estuvo ayudándome escoger mi Jeep y mi esposa y yo estamos muy felices también con el departamento de servicio y con los manag More

by Pedrito739
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 08, 2021

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

January 22, 2021

Dealership Rating
Employee Rating

Excelente trabajo de parte de todo el equipo pero en especial de vendedor señor Guillermo Rodríguez que ayudó a llegar a mis términos con rapidez y eficacia sin duda la mejor experiencia que he tenido More

by Victormena198686
Recommend Dealer
Yes

November 07, 2020

Dealership Rating
Employee Rating

Offer a price through true car and then mark it up $10,000 after you drive an hour to the dealership! Waste of time!! Wanted to test drive vehicle, but it had no gas. Solution offered was to drive aro More

by Pacifica buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 09, 2020

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

It seems like your visit with us wasn't up to par. If you could please contact us at social@capecoralcdjr.com and include your name and best way of contacting you. That way we can send it to upper management to get everything resolved.

Nov 09, 2020

Pacifica buyer responded

Thanks anyway no second chances. Better luck with the next customer!

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