Gus Loftis
Gus Loftis at Lou Fusz Buick GMC

Gus Loftis | Page 10

Sales Consultant

Lou Fusz Buick GMC

10950 Page Ave
St. Louis, MO 63132

4.9
179 Reviews
4.9

179 Reviews

Write a Review

179 Reviews of Gus Loftis

March 25, 2021

Dealership Rating
Employee Rating

Gus was awesome to deal with. Very easy purchase process. Glad that we stopped at Lou Fusz to make our new truck purchase. We will be back. More

by Ryan W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Randazzo

Apr 13, 2021

Lou Fusz Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

March 22, 2021

Dealership Rating
Employee Rating

Dave and Gus took super great care of me! I felt confident in making my purchase. Would definitely recommend them to anyone looking to buy. More

by Heather H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Christianer, Thomas Plager , The porter was so friendly and helpful

Apr 13, 2021

Lou Fusz Buick GMC responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

January 22, 2021

Dealership Rating
Employee Rating

I worked with Gus to buy my new GMC Canyon. He is very easy to work with, quick, knows his stuff, and doesn't pressure you at all. The whole process was so quick and easy. By far the best new car buying e More

by Denny S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2021

Lou Fusz Buick GMC responded

We are so honored to have you as a valued customer! Thank you for the great rating.

December 31, 2020

Dealership Rating
Employee Rating

Gus Loftis is the best in the business!He went out of Gus Loftis is the best in the business! He went out of his way to make the deal happen effortlessly. I have known him for years and I'm so very happy More

by alnpat97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Randazzo , Nathan Voorhees

Jan 05, 2021

Lou Fusz Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

October 27, 2020

Dealership Rating
Employee Rating

OMG... Caleb... we got there at 4:00PM on a Friday and was driving away with the car I wanted at 6:00PM!! My husband was communicating with him for a week prior, waiting for a 2020 White Buick Envision More

by dinacassidy9950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2020

Lou Fusz Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

September 02, 2020

Dealership Rating
Employee Rating

Awesome experience buying my 2020 HD Denali from Gus. From taking the time to walk me through the truck, to making sure I was not sitting in the dealership for 6 hours waiting to get everything done. I More

by joeba3402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Randazzo, Henry Prebianca, Thomas Plager , Ken Shaw, Nathan Voorhees

Sep 09, 2020

Lou Fusz Buick GMC responded

We appreciate you leaving us a review. Your business is very important to us and we are always looking for ways to improve. Thank you very much for your feedback and will share your thoughts with our team.

August 21, 2020

Dealership Rating
Employee Rating

Great experience from sales to service. The entire experience was top notch. I will most definitely shop there again. Awesome job to everyone involved here. More

by Gary-Fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Walters

Aug 31, 2020

Lou Fusz Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

August 08, 2020

Dealership Rating
Employee Rating

A very good way to start a day Each and every time I come here.my experience is very good. Jason Walters is the very best. The top of the line in advisors. He is always considerate More

by CYCARMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Walters

Aug 31, 2020

Lou Fusz Buick GMC responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

August 05, 2020

Dealership Rating
Employee Rating

Went to look and ended up buying I have dealt with Sales, Service and Parts for years and they have always been honest with me. Will most likely deal with them for many more years. More

by Mike/Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Randazzo , Ryan Powers

Aug 07, 2020

Lou Fusz Buick GMC responded

We're delighted to hear that you think so! Thanks for coming in to see us!

July 10, 2020

Dealership Rating
Employee Rating

Shady Sales Practices Was first in line when the dealership opened at 9:00. Turns out Gus opened up 2 hours early and sold the vehicle. Company Policy? More

by B. Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 10, 2020

Lou Fusz Buick GMC responded

Thank you for taking the time to share your experience with us. We are sorry the vehicle you were interested in was sold before you came to the dealership. We are typically here early and do have a policy of first come, first serve, when it comes to holding vehicles, however, we understand this policy led to a frustrating experience on your part. We hope that you are able to find a vehicle that fits your needs and if you are interested in us attempting to locate that vehicle in the future, we would love to help.

Jul 10, 2020

B. Allen responded

Turns out the "First Come, First Serve" policy only applies to certain sales people. Just to clarify, I was there when the lobby doors where "unlocked" at the start of the business day, only to find out Gus woke up at the crack of dawn and had arranged to sell the car to his customer before the dealership was officially opened for business. Very shady sales tactics.

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