Gus Tsolkas | Page 60

Locating and fixing a car issue Ronnie from service and Gus from the dealership went out of their way to help me. They went above and beyond to locate my car issue. They would not le Ronnie from service and Gus from the dealership went out of their way to help me. They went above and beyond to locate my car issue. They would not let me take the car back until they found the issue. I am on my 2nd lease and am extremely satisfied, I also bought a used car from STAR NISSAN. I live 5-10 minutes from another Nissan dealer and serivce but I won’t go anywhere but Star NISSAN. They make you feel so welcomed at the dealership and service that I won’t even go to another Nissan dealership or service. More

by Ripper15 Verified Customer Verified Customer

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Great and easy place to do business. No pressure to buy or sales tactics. What you agree to is what you pay nothing more then that! and easy place to do business. No pressure to buy or sales tactics. What you agree to is what you pay nothing more then that! More

by MELVINTSE Verified Customer Verified Customer

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Love them! Everyone at Star Nissan is extremely nice and courteous! The dealership is extremely clean with friendly staff. They really listen to what you want an Everyone at Star Nissan is extremely nice and courteous! The dealership is extremely clean with friendly staff. They really listen to what you want and can afford and work with you to give you different options. More

by RobynC Verified Customer Verified Customer

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Satisfied customer I have been with star nissan for the last 14 years and I will continue given them my business there very professional staff and also they make things I have been with star nissan for the last 14 years and I will continue given them my business there very professional staff and also they make things possible for me to stick with them😃 More

by JRNACIONAL69 Verified Customer Verified Customer

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Returning customer These guys are great, this is my second lease with them. The experience gets better and better. They make you feel at home with no pressure. These guys are great, this is my second lease with them. The experience gets better and better. They make you feel at home with no pressure. More

by JLCDC1 Verified Customer Verified Customer

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Great Service Great service!!!! Bob was excellent. Very professional, knowledgeable and great to work with. He explained every feature I was getting in my car and m Great service!!!! Bob was excellent. Very professional, knowledgeable and great to work with. He explained every feature I was getting in my car and made the process very easy. I would recommend my family and friends to him. More

by rangerchris00 Verified Customer Verified Customer

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Easy. Fair. Welcoming. I have never felt so comfortable at a car dealership before. No pressure. Very fair, knowledgeable, and accomodating. I would recommend this dealersh I have never felt so comfortable at a car dealership before. No pressure. Very fair, knowledgeable, and accomodating. I would recommend this dealership to anyone interested in a Nissan. More

by susandworkin225 Verified Customer Verified Customer

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Dishonest - avoid this dealership! Car dealerships are sleazy, but Star Nissan takes the cake. After sitting down and agreeing on a SET monthly payment and down payment, they asked that Car dealerships are sleazy, but Star Nissan takes the cake. After sitting down and agreeing on a SET monthly payment and down payment, they asked that we come back in a couple of days for the car.... come back 2 days later and all of the sudden they forgot to include the tax (manager Gus, who promises the world and is a real sweet talker, said “well, when you go to the store don’t you pay tax?”) this is after the agreement was signed! So be careful everyone, they give you a low monthly payment but will end up getting you by saying the price never included the taxes. Under pressure and other circumstances, I had no other choice but to get the car. This was one of the worse experiences ever buying a car. SMDH! Had to give one star so I can post this. More

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Worst dealership Avoid Star Nissan when buying a used vehicle. It is evident from my experience that they do not check their cars before reselling. After buying a used Avoid Star Nissan when buying a used vehicle. It is evident from my experience that they do not check their cars before reselling. After buying a used car in April, I had to get my car serviced 4 times and order new parts within a month of buying the vehicle. Then, when I try to bring matters up to the salesman and manager (Gus), I get the run around and my phone calls avoided for days. The worst possible customer service provided by the staff. So I warn all to avoid Star Nissan, buying a car from them means weeks of headaches and fixing all the problems yourself. Sadly you have to not only do research on the vehicle you want, but on the dealership. Not to my surprise, after this has occurred, I find to discover that Star NISSAN has an F with the Better Business Bureau and several complaints. More

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horrible service department . go elsewhere !! called 9 am and was told I had to call a different number than the one listed online. I called the new number I was given and a recording said the num called 9 am and was told I had to call a different number than the one listed online. I called the new number I was given and a recording said the number was disconnected. i proceeded to text someone who told me I would get a callback very soon. Three hours later....no call. I tried texting again and was again told I would get a call "soon'. however I was given a different number to call. After waiting another 3 hours I called the number which rang about 12 times. I was prompted to leave my name and number and they will call back. still waiting.... what a waste of a day !!!! maybe the sales dept. is good but God forbid you need service. totally disgusted with their service. BEWARE !! More

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