15 Reviews
Write a Review15 Reviews of Gustavo Nevarez
September 18, 2023
I talked to these guys about coupon that I lost and they gave considered. I iked that gesture. I still suggest to change the system and do points system instead of paper coupon. This will help eliminate the gave considered. I iked that gesture. I still suggest to change the system and do points system instead of paper coupon. This will help eliminate the paper waste as well the coupon losing issue. More
July 20, 2023
Excellent service every time. Quick check in process. Plenty of space to roam around inside or outside. Lots of communication and timeliness is impressive as well Quick check in process. Plenty of space to roam around inside or outside. Lots of communication and timeliness is impressive as well More
April 13, 2023
More reliable with regards of service and dealership and service manager are courteous Mr Gustavo is my service advisor he is reliable with regards in dealing customer service service manager are courteous Mr Gustavo is my service advisor he is reliable with regards in dealing customer service More
Other Employees Tagged: John Nguyen
November 28, 2022
Awesome service department. My tire pressure light came on after leaving the dealership for my fifty-thousand-mile service. I returned after a week and advised the service adv My tire pressure light came on after leaving the dealership for my fifty-thousand-mile service. I returned after a week and advised the service advisor Gustavo of my issue. After doing the diagnostic check it was determined the sensor had gone out. My advisor Gustavo informed me it detected one was bad, however, the best practice would be to replace all. I agreed with this direction. Only one sensor was in inventory the additional sensors had to be ordered. I decided to replace the one and wait until the others sensors are available. Wouldn't you know it, the light came back on!! Because my advisor Gustavo made me aware of this possibility it wasn't alarming. More
November 10, 2022
Service took very long 1. 5 hrs. Did not return my wheel lock key. Next service sticker illegible needed a new one. Passenger side mirror was turned in so I needed to stop and 5 hrs. Did not return my wheel lock key. Next service sticker illegible needed a new one. Passenger side mirror was turned in so I needed to stop and push it out. Radio was turned off. Climate control was turned off. Not a real good visit. More
October 06, 2022
Elk Grove Toyota is a very professional place to take my car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service More
Other Employees Tagged: Tim Keosykao, Andy Tran , John Nguyen, Milton Vong, Mike Lau, Khang Bui, Ping Yang , Alexis Gip, Kevin Nguyen, Tau in the lot was first to greet me and he was more than helpful to satisfy my needs