Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gustavo Nevarez
Gustavo Nevarez at Elk Grove Toyota

Gustavo Nevarez

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

Contact Me
4.5
33 Reviews
4.5

33 Reviews

Write a Review

33 Reviews of Gustavo Nevarez

August 18, 2026

Dealership Rating
Employee Rating

Muy contenta con su servicio muy amables en todo momento les doy un 10 5 estrellas More

by edna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 20, 2026

Elk Grove Toyota responded

Hola, Edna: Gracias por su preferencia y por sus comentarios. Esperamos verla de nuevo pronto. Sincerely, Jeannette Blair Customer Relations Manager

June 20, 2026

Dealership Rating
Employee Rating

Gustavo at service department listened very well and was very professional. My AC smells good now! More

by acmat691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 22, 2026

Elk Grove Toyota responded

Hello, I am thrilled to hear Gustavo listened and was professional during your visit. We are happy to hear your AC smells good! Come back and see us anytime. Sincerely, Jeannette Blair Customer Relations Manager

March 31, 2026

Dealership Rating
Employee Rating

Gustavo was very courteous and explain and answer all my questions. He contacted via phone to give me updates. I highly recommend him to assist anyone that stops at EG Toyota. More

by Melisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 01, 2026

Elk Grove Toyota responded

Hello Melisa, Thank you for your wonderful review on Gustavo. I am happy to hear Gustavo was helpful and kept you updated. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

March 26, 2026

Dealership Rating
Employee Rating

The initial service advisor was not responsive and never contacted me to give updates about my car. Glad a different advisor took over. More

by Livingwell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

Report | Print
Mar 27, 2026

Elk Grove Toyota responded

Hello, I apologize for your experience. I would like to get more information to better address your concerns. You can contact me through email at Jblair@elkgrovetoyota.com or by phone at 916-405-8000 and ask for Jeannette Blair. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

February 13, 2026

Dealership Rating
Employee Rating

Elk Grove Toyota has always been my go to for both of my Toyota vehicles. Very knowledgeable service advisors that are willing to help you with your vehicle. More

by acdutra1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Bui , Rich Will

Report | Print
Feb 13, 2026

Elk Grove Toyota responded

Hello, Thank you for your continued business. I am happy to hear you have been enjoying your time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

January 26, 2026

Dealership Rating
Employee Rating

Performed all service as requested and since the shop was busy that day offed a free rental car More

by brucethorpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 26, 2026

Elk Grove Toyota responded

Hello Bruce, Thank you for your kind words. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

January 01, 2026

Dealership Rating
Employee Rating

Tech broke my mirror and they placed blame on me. Horrible customer service and dishonesty. More

by cmorla0524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 03, 2026

Elk Grove Toyota responded

Hello, I am sorry to hear about your experience. I would like to get more information to better address your concerns. You can contact me through email at Jblair@elkgrovetoyota.com or by phone at 916-405-8000 and ask for Jeannette Blair. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

November 04, 2025

Dealership Rating
Employee Rating

Satisfied with the work that was done. The team was efficient and highly communicative with me regarding the progress of my vehicle. More

by kailadolley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 04, 2025

Elk Grove Toyota responded

Hello, It is always pleasing to hear our customers are satisfied with their experiences. I want to thank you on behalf of the Elk Grove Toyota team for your business and your kind review. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

October 10, 2025

Dealership Rating
Employee Rating

Super busy service department. Was overbooked for my service, but made it right by giving me a loaner while they needed my truck longer than expected. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 10, 2025

Elk Grove Toyota responded

Hello J, I apologize for the mix up. I am happy to hear our staff was able to make things right by providing you a loaner vehicle. We look forward to serving you again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 16, 2025

Dealership Rating
Employee Rating

I always go to this dealership. They have always done a good job on my car. More

by sappergroark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jelian Alop

Report | Print
Sep 17, 2025

Elk Grove Toyota responded

Hi, Thank you for taking time out of your day to review our service department here online. I am happy to know you have always received a good service. We truly appreciate your continued business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

1
2
...
4