Guy Mccumber | Page 11

Great and excellent customer service provided in a timely manner as per usual by Mr. Guy . Thank you manner as per usual by Mr. Guy . Thank you More

by NEWYORICAN1962 Verified Customer Verified Customer

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I have taken my car to this location for 5 years and they are very knowledgeable as well as friendly. are very knowledgeable as well as friendly. More

by LINDACROSS2011 Verified Customer Verified Customer

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Mr Guy Mccumber my Advisor was very professional and the service was great faster than my previous service. service was great faster than my previous service. More

by TMINTHEN Verified Customer Verified Customer

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my Xterra has been serviced at Sutherlin for several years and the service has always been excellent. I recommend Sutherlin Nissan to anyone with a Nissan vehicle. years and the service has always been excellent. I recommend Sutherlin Nissan to anyone with a Nissan vehicle. More

by RICHBURGAN Verified Customer Verified Customer

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I always have a good experience when I have my Nissan serviced ! Guy always keeps me up to date on what needs to be done . serviced ! Guy always keeps me up to date on what needs to be done . More

by KFARNELLA Verified Customer Verified Customer

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Service area greeters were nice and service agent, Guy, was very friendly. Took my car in for routine maintenance services. Service was completed efficiently. However, I noticed an issue with my car wh was very friendly. Took my car in for routine maintenance services. Service was completed efficiently. However, I noticed an issue with my car while driving, just a few days after having them service the vehicle. The issue was not present prior to me taking my car in for service, so I immediately called them to inform of the concern. While I do appreciate that they got me in quickly to look at the issue and address it, I did not appreciate that they did not truly take accountability for the workmanship which caused the issue in the area which they previously had to access in order to service my vehicle at the initial visit. Instead, they tried to blame it on “possible road debris hitting the car”, which is simply not true. We’re all human and mistakes do happen, so I would feel better equipped to trust them with service on my vehicle if they were more honest and accountable in this particular situation. More

by L.J. Verified Customer Verified Customer

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It’s great , clean people are so friendly they don’t take advantage of their customers advantage of their customers More

by DOYLE.HOLLY Verified Customer Verified Customer

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Guy is always friendly and sincere in his coversations with me. He never tries to "suggestive sell" or pressure me into getting a service I really don't need and that is very much apptreciated. Guy unde with me. He never tries to "suggestive sell" or pressure me into getting a service I really don't need and that is very much apptreciated. Guy understands the vaule of repeat customers and does his best to accommodate me when something comes up in short notice. More

by Crdahlke706 Verified Customer Verified Customer

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Every time I come for an oil change it take 45 min to one hr. This last visit I I can't for my appointment. 3 hrs went by and nobody updated me on the status of my vehicle. I went to inquire about it and tur hr. This last visit I I can't for my appointment. 3 hrs went by and nobody updated me on the status of my vehicle. I went to inquire about it and turned out the mechanic hadn't even started in it. He was tied up with another job. They could have assigned another mechanic or at least kept me informed. I'll have to find another place to do my maintenance that can ensure they are able to handle the work. More

by Albert Pierce Verified Customer Verified Customer

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Guy was exceptionally grounded guy and help me out when I arrived with no appointments. arrived with no appointments. More

by JAYBLAZTLIVES Verified Customer Verified Customer

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