Guy Mello | Page 15

Absolutely Excellent Service Windward Ford is absolutely incredible! They had the best service throughout the entire process of us getting a new vehicle. From test driving to answ Windward Ford is absolutely incredible! They had the best service throughout the entire process of us getting a new vehicle. From test driving to answering our random questions regarding different makes and models, they were so patient! They were quick and we were in & out within a couple hours, unlike some of our past experiences at other dealerships! The Windward Ford Family definitely took great care of us! They are amazing! More

by Dawson Verified Customer Verified Customer

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Everyone went above and beyond to be helpful. I was truly impressed with the professionalism and straight forward business approach I experienced with this dealership. I was able to easily underst I was truly impressed with the professionalism and straight forward business approach I experienced with this dealership. I was able to easily understand both the process and financial details of our entire transaction. More

by VIERLING10 Verified Customer Verified Customer

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Another amazing experience at Windward Ford!!! Went I to get my 2018 Ford Edge Sport serviced and it was done very quickly and the service department folks were awesome. I highly recommend Windwa Went I to get my 2018 Ford Edge Sport serviced and it was done very quickly and the service department folks were awesome. I highly recommend Windward Ford for you're car buying and service needs. More

by DWR762007 Verified Customer Verified Customer

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Always a great experience Guy and Wayne are honest, easy going and great to work with. I purchased both a used and new vehicle. I plan to always return here and refer friends a Guy and Wayne are honest, easy going and great to work with. I purchased both a used and new vehicle. I plan to always return here and refer friends and family More

by NITE.BOI Verified Customer Verified Customer

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Smooth with no hassle All parties involved in my Ford vehicle purchase were kind and friendly. The paperwork that needed to be done was clearly explained so no misundersta All parties involved in my Ford vehicle purchase were kind and friendly. The paperwork that needed to be done was clearly explained so no misunderstanding occurred. I highly appreciate and recommend Windward Ford of Hawaii for your next vehicle purchase. More

by DD2 Verified Customer Verified Customer

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Not Great - Took Guy to get things rolling The male service attendant made me feel like due to being a female, I had no clue as to cars. When I informed him that my battery light was on and th The male service attendant made me feel like due to being a female, I had no clue as to cars. When I informed him that my battery light was on and that my dashboard was going off and on as I was driving back to Windward Ford, he said okay. When I requested that he also check my alternator and wiring to ensure that there was no electrical short, he came off as rude and kept informing me that I would need to pay diagnostic fees for each. I further informed him that I picked up the car less than a month before and that a battery that was in working order would not have drained that fast if the alternator was working correctly. If Windward Ford want to get more customers and keep those who purchased a car from them, then their service guy (particularly the one who helped me) needs to have better customer service skills. It's takes being greeted and serviced with a smile a long way.... I'd like to thank Guy and Wayne for being there and saving my life. I was initially upset but after talking to them, I was happy that I did purchase my van from them. Thank you Guy and Wayne for great customer service!!!! More

by KKAMALAMALAMA Verified Customer Verified Customer

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Awsome I gave a 5 star ?? as being my very first experience there at Ford they had made us feel welcomed and showed good customer service. Answered all our q I gave a 5 star ?? as being my very first experience there at Ford they had made us feel welcomed and showed good customer service. Answered all our questions. More

by SHEENA_KALAMA Verified Customer Verified Customer

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Customer service was excellent, no stress! Working with Al was by far a great experience! I didn’t feel pressured in making a decision as I have at other dealerships. Thank You! Working with Al was by far a great experience! I didn’t feel pressured in making a decision as I have at other dealerships. Thank You! More

by LTMAKIMOTO64 Verified Customer Verified Customer

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Disappointed and rushed Poor quality of work regarding brand new windshield, hard water residue on entire windshield. Poor job of auto detailing even after second visit. Sta Poor quality of work regarding brand new windshield, hard water residue on entire windshield. Poor job of auto detailing even after second visit. Staff we were around is very friendly. More

by Edge2k18 Verified Customer Verified Customer

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Out with the old in with the new. Everyone at Windward Ford were very friendly, helpful and willing to go the extra mile and thank you for helping us get our own Ford Everyone at Windward Ford were very friendly, helpful and willing to go the extra mile and thank you for helping us get our own Ford More

by K96734 Verified Customer Verified Customer

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