Gynnae Britton
Gynnae Britton at Byers Toyota

Gynnae Britton

Service Advisor

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

4.8
430 Reviews
4.8

430 Reviews

Write a Review

430 Reviews of Gynnae Britton

August 30, 2025

Dealership Rating
Employee Rating

They don’t listen to customers concerns about their vehicle poor customer service Will not bring my vehicle back to that dealership for anything More

by Toyota 24
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Lewis

August 30, 2025

Dealership Rating
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Quick service, knowledgeable personnel. Great to deal with. Had all the answers to my questions. Thank you More

by Foamcapt40
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

August 21, 2025

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Employee Rating

Friendly, fast, and efficient. Scheduling on line was easy-to-use. Availability was very nice. More

by jjtruluv328
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis , Tom Mitchell

Aug 25, 2025

Byers Toyota responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team provided friendly and efficient service, and that our online scheduling system made things easy for you. Your feedback truly means the world to us and motivates our team to keep delivering excellent service. We appreciate you choosing us and look forward to serving you again soon!

August 14, 2025

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Service on my wife’s Toyota was completed in the time frame that was given More

by Marty
Service Price Transparency
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Recommend Dealer
Yes
Aug 18, 2025

Byers Toyota responded

Thank you for sharing your experience. We're thrilled to hear that the service on your wife's Toyota was completed within the promised time frame. We value your trust and look forward to serving you again in the future.

August 10, 2025

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When I arrived for my appointment there was no wait, no backup of overbooking. The service tech was pleasant, engaging and knowledgeable. He corrected the computer connection with my phone easily and imm More

by N.r.higgins
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis , Matt Moloney

Aug 21, 2025

Byers Toyota responded

Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that everything went smoothly from the moment you arrived. It's great to know our service tech was able to quickly resolve your phone connection issue and that you were pleased with the overall service and wash. Your feedback truly means the world to us, and we look forward to providing you with the same excellent experience on your next visit.

August 09, 2025

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Always friendly and do great service. Always easy to get an apppintment when I need one. More

by howitzma
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

Aug 21, 2025

Byers Toyota responded

Thank you so much for your kind words! We're delighted to hear that you consistently have a great experience with our service and find it easy to book appointments. We truly appreciate you and look forward to seeing you again soon.

August 09, 2025

Dealership Rating
Employee Rating

Genea is the reason we keep coming back. She provides exceptional customer service and explains everything thoroughly.. More

by oj_foster
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2025

Byers Toyota responded

Thank you so much for your kind words. We're thrilled to hear that Genea provided you with such exceptional service. We'll be sure to pass your compliments along to her. We look forward to seeing you again soon!

August 09, 2025

Dealership Rating
Employee Rating

I like the location and employees are very friendly and helpful. I will use them again. More

by sussery
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

Aug 21, 2025

Byers Toyota responded

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our location convenient and that our team made such a great impression with their friendly and helpful service. Your kind words mean the world to us and we'll be sure to share your feedback with the team. We look forward to serving you again soon!

August 07, 2025

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Employee Rating

Very friendly and helpful with our vehicle needs. We appreciate not being harassed about extra services that we did not call for. We hope that it continues in the coming visits. More

by jnkmil96
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

Aug 08, 2025

Byers Toyota responded

Thank you so much for your kind words. We’re thrilled to hear you had a positive experience and felt comfortable during your visit. Providing friendly and hassle-free service is always our goal, and we look forward to continuing to meet your expectations in the future. See you again soon!

July 31, 2025

Dealership Rating
Employee Rating

Great customer service, accurate diagnosis and repair, respectful associates. Easy to schedule and helpful updates via text. More

by Cegpharm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

Aug 04, 2025

Byers Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a positive experience with our team and found our service helpful and efficient. Your satisfaction means everything to us, and we’re grateful for your kind words. We look forward to assisting you again in the future!

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