Gynnae Britton
Gynnae Britton at Byers Toyota

Gynnae Britton

Service Advisor

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

4.8
419 Reviews
4.8

419 Reviews

Write a Review

419 Reviews of Gynnae Britton

July 22, 2025

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My advisor is the best! Pofessional and efficient. I always go to her and she is always the same. More

by Terpboy
Service Price Transparency
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Recommend Dealer
Yes

July 16, 2025

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The service used to be worth the 20 drive from dublin Not any more …. Last 3 services required a second trip VERY BAD Had our Land Cruiser for a week to replace the AC ..,, got it bac More

by Bobby
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Recommend Dealer
No
Jul 21, 2025

Byers Toyota responded

Thank you for sharing your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations. We truly value your time and patronage, and we aim to provide the best service every visit. If there’s anything specific you’d like to share, we’d love to hear from you directly so we can address any concerns.

July 16, 2025

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Service is fast and thorough. The place runs like a machine. Very smooth. Always friendly. Excellent waiting area. I moved to the other side of town but still come to this loca More

by channyr1999
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis , Jeannie McNeely

Jul 21, 2025

Byers Toyota responded

Thank you so much for your kind review! We're delighted to hear that our fast and friendly service, along with our waiting area, continues to meet your expectations. It means a lot to us that you still choose this location despite being on the other side of town. Your support and trust motivate us to keep delivering outstanding service every time. We look forward to seeing you again soon!

July 15, 2025

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Service was well done, the wait was not long, dealership comfortable to wait for repair to be done. . More

by nmort45
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

Jul 16, 2025

Byers Toyota responded

Thank you for your kind feedback! We’re so glad to hear that your wait was comfortable and the service met your expectations. Your satisfaction is always our top priority, and we look forward to serving you again in the future.

July 11, 2025

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I bought my truck from Byers and took it there til I moved south. It will probably change my mind about buying another Toyota product because I’ve had such trouble getting anyone down here to fix it and More

by easyaccess123
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Recommend Dealer
No

Other Employees Tagged: Josh Lewis

Jul 15, 2025

Byers Toyota responded

Thank you for sharing your experience with us. We're so grateful you trusted us with your truck while you were in the area. I'm genuinely sorry to hear about the trouble you've had since moving and about the timing issues with the part you needed. We understand how frustrating that can be, and your feedback is truly valuable to us. If there’s anything else we can assist with in the future, please don’t hesitate to reach out.

July 05, 2025

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Close and convenient to my home . Great customer service. My service advisor was the best. More

by m_beals
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

Jul 07, 2025

Byers Toyota responded

Thank you so much for your kind words! We're delighted to hear that our location was convenient for you and that you received great service from your advisor. Your feedback truly means a lot to us, and we look forward to serving you again in the future.

July 01, 2025

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Kept me up to speed on my vehicle while I was waiting for it to be ready More

by John
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

Jul 02, 2025

Byers Toyota responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you felt well-informed while waiting for your vehicle. Keeping you in the loop is something we take pride in, and it’s wonderful to know it made a difference for you. If there’s anything else we can assist you with, please don’t hesitate to reach out.

June 30, 2025

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The staff were nice and helpful. The dealership was clean and easy to navigate through when I picked up my car from a service. More

by kaitlyne.reyes
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Recommend Dealer
Yes
Jun 30, 2025

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that our staff was helpful and that you found our dealership clean and easy to navigate. Ensuring a seamless and pleasant experience for our customers is always our top priority. If there's anything else we can assist you with, don't hesitate to reach out. We look forward to seeing you again!

June 28, 2025

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I've always had good service and good customer service 😀. I would recommend Byers to my friends More

by carolsmith3033
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis, Matt Moloney , Josh Chadwick

Jun 30, 2025

Byers Toyota responded

Thank you so much for your kind words and for recommending us to your friends! We’re thrilled to know you’ve had great experiences with our service and customer support. Your satisfaction means the world to us, and your review just made our day! 😊

June 27, 2025

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Nice attention, good service, that part replacement was fast, during the work I received notification about it More

by pesanchez05
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

Jun 30, 2025

Byers Toyota responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that you appreciated our attention to detail, fast part replacement, and service updates during the process. Your satisfaction means the world to us, and we’re glad we could make everything smooth and efficient for you. If you need anything else, don’t hesitate to reach out—we’re always here to help!

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