Gynnae Britton
Gynnae Britton at Byers Toyota
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Gynnae Britton | Page 2

Service Advisor

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

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4.8
346 Reviews
4.8

346 Reviews

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346 Reviews of Gynnae Britton

January 19, 2024

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Employee Rating

To expensive for the tire rotation. Refused to wash my car, said it was too cold outside. Afterwards I drove down the block to BlueSky that was very busy even though it was too cold?? More

by carsue60
Service Price Transparency
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Recommend Dealer
No
Jan 22, 2024

Byers Toyota responded

Thank you for taking the time to share your recent experience at Byers Toyota with us. We are disappointed to hear that we did not meet your expectations during your visit. We apologize for any misunderstandings about our pricing and for not being able to wash your car due to weather conditions. Our team always strives to provide excellent service and friendly, professional assistance, so it is disheartening to hear that this was not reflected in your experience. Thank you again for choosing Byers Toyota and we hope to have the opportunity to make things right for you in the future.

January 17, 2024

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Extremely positive. I come here every six months to make sure I can safely drive 700 miles. Always helpful and informative. More

by EIRINDONOVAN
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Recommend Dealer
Yes

Other Employees Tagged: Pam Bishop, Josh Lewis, Tara Farmer , everyone!!!!

Jan 18, 2024

Byers Toyota responded

Thank you for taking the time to leave a review, we are so glad to hear about your positive experience at Byers Toyota. The safety of our customers is always our top priority and it's great to know that we have been able to provide helpful and informative service during your visits every six months. We appreciate your loyalty and look forward to seeing you again in the future! Thank you for choosing Byers Toyota.

January 17, 2024

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She is the very best. Very knowledgeable and wonderful to work with. Knows her stuff More

by ransomejennifer1
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Recommend Dealer
Yes
Jan 18, 2024

Byers Toyota responded

Thank you for the glowing review! We are so glad to hear that our team member was able to provide such a wonderful experience for you. Your kind words and appreciation mean a lot to us and we will be sure to pass them along. We hope to have the opportunity to work with you again in the future!

January 17, 2024

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Clean, friendly environment nice ambiance. Knowledgeable staff. They always have an answer or a solution. More

by lisettzavarce
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Recommend Dealer
Yes
Jan 18, 2024

Byers Toyota responded

Thank you for taking the time to leave a review, we truly appreciate your feedback! It's always our goal to provide a clean and welcoming environment for our customers, so we're happy to hear that was your experience. And we agree - our staff is incredibly knowledgeable and always ready to assist with any questions or issues. We look forward to welcoming you back to Byers Toyota in the future!

January 17, 2024

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I love coming to this shop. I trust them and fee my vehicle is in great hands! More

by heidi.lynn
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Recommend Dealer
Yes
Jan 18, 2024

Byers Toyota responded

Thank you so much for your kind words and trust in our dealership! We strive to provide the best service possible, and it means a lot to us that you feel your vehicle is in great hands here at Byers Toyota. We look forward to seeing you at your next visit!

January 17, 2024

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Best dealer around! Service department is the absolute best, hands down. Very friendly, timely, and considerate of customers. More

by jlewis113
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Recommend Dealer
Yes
Jan 18, 2024

Byers Toyota responded

Thank you for sharing your positive experience at Byers Toyota! Our service department works hard to provide friendly and timely service to all of our customers, and I am delighted to hear that we have succeeded in making your visit a pleasant one. We hope to continue being your choice for all of your automotive needs. Thank you for your support!

January 17, 2024

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Friendly and knowledgeable, they seem to really care about their customers. They do need to make sure the popcorn is ready when I come in More

by CBIDKA1
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis, Tara Farmer

Jan 18, 2024

Byers Toyota responded

Thank you for taking the time to share your experience with us. It's wonderful to hear that our team was able to provide friendly and knowledgeable service to you during your visit. We truly value our customers and want them to feel cared for. Thank you for choosing Byers Toyota.

January 17, 2024

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Everything about Byers Toyota is very professional. The waiting area is always neat and clean. More

by ljgossett99
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Recommend Dealer
Yes
Jan 18, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota and taking the time to review your experience with us! We truly appreciate your kind words about our professionalism and cleanliness. Our team takes pride in delivering top-notch service to all of our customers. We hope to see you back at Byers Toyota in the future for all of your automotive needs!

January 17, 2024

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Very professional. They set your expectations up front and consistently meet those expectand superior everything runs very smoothly and without any issues. More

by welch3587
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Recommend Dealer
Yes
Jan 18, 2024

Byers Toyota responded

Thank you for the 5-star review! We are thrilled to hear that our professionalism and clear expectations have contributed to a smooth and superior experience at Byers Toyota. We appreciate your support and look forward to continuing to serve you in the future.

January 17, 2024

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My dealer went out of his way to get me the exact 4Runner I was looking for More

by Jefds12345
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Recommend Dealer
Yes
Jan 18, 2024

Byers Toyota responded

We're thrilled to hear that your experience at Byers Toyota was a positive one! Our team strives to go above and beyond to find our customers their dream vehicles. We appreciate your recognition of our efforts and hope you are enjoying your new 4Runner. Thank you for choosing Byers Toyota!

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