Gynnae Britton
Gynnae Britton at Byers Toyota

Gynnae Britton | Page 13

Service Advisor

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

4.9
525 Reviews
4.9

525 Reviews

Write a Review

525 Reviews of Gynnae Britton

June 01, 2025

Dealership Rating
Employee Rating

Great speed, even better service. They have helped me with little issues and big ones. Easy to book and comfortable while waiting. You'll have no issues with this business. More

by Danny Mayo Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

Jun 09, 2025

Byers Toyota responded

Thank you so much for your kind words. We're thrilled to hear that you had such a positive experience with our team. Helping with both the little and big issues is what we're here for, and we're glad to know you found it easy to book and comfortable while waiting. Your support means a lot to us, and we look forward to continuing to provide you with excellent service. Thanks again for choosing us!

May 28, 2025

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Employee Rating

I asked for a car wash and it came back to me soaking wet completely still filthy looked like they had just spread it down with a hose next time. Just say the car wash isn't working make something up. I don' More

by Sumer.Corna
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Jun 09, 2025

Byers Toyota responded

Thank you for sharing your feedback with us. I’m truly sorry to hear about your experience with the car wash. This is not the level of service we aim to provide, and I understand how frustrating this must have been for you. Your concerns are incredibly important to us, and I want to assure you that we’ll take steps to address this issue with our team. Our goal is to ensure every vehicle receives the care and attention it deserves, and it’s clear we fell short this time. If you’re open to it, I’d love the opportunity to make this right for you. Please feel free to reach out to us directly so we can discuss how to turn this around and regain your trust. Thank you for bringing this to our attention. We value your business and hope to provide you with a much better experience in the future.

May 17, 2025

Dealership Rating
Employee Rating

Efficient and good customer service The service is always done in a timely manner and they don't pressure me to have services that I don't want to have More

by crbarton21
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

May 19, 2025

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you’ve had a positive experience with our service. Providing efficient and pressure-free service is something we prioritize, so knowing that we’ve met your expectations means a lot to us. We look forward to continuing to serve you in the future!

May 13, 2025

Dealership Rating
Employee Rating

Great very quick and explained everything and told me when my next appointment was. Gynnae Britton was good at her job More

by Daylon1959
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

May 13, 2025

Byers Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and found everything explained clearly. Gynnae will be so pleased to know her professionalism and dedication stood out during your visit. We look forward to seeing you at your next appointment!

April 29, 2025

Dealership Rating
Employee Rating

Great place to get your car serviced. Great place to get your car serviced, good customer relationships, timely notifications of the status of your vehicle. More

by ganeshr_r1
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

April 27, 2025

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Employee Rating

Great communication thru the process from scheduling the inspection thru check in and service, Work was completed ahead of schedule More

by dan@finishlinebuilding.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

April 26, 2025

Dealership Rating
Employee Rating

I’ve always been happy with the service I had. I can always get an appointment when I need it. More

by bmerr2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

April 26, 2025

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Employee Rating

I've only ever dealt with the service end of this dealer, but that's phenomenal! More

by DougThompson43015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 06, 2025

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Employee Rating

Josh and the crew always do a great job! They're the reason why I bought another Highlander. More

by jolinar6767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

March 26, 2025

Dealership Rating
Employee Rating

Work completed as promised and I was kept up to date on progress while my car was in the shop. Super helpful staff. More

by PAWLITF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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