HAROLD SOLANO | Page 29

I'd purchase from nowhere else! From start to finish, everyone was kind, knowledgable, helpful and fun! How many people can say they actually enjoyed the car buying process?! Harold From start to finish, everyone was kind, knowledgable, helpful and fun! How many people can say they actually enjoyed the car buying process?! Harold Solano was professional and walked me through every step, thank you! I will continue to recommend Reno Buick GMC Cadilic and Harold Solano! More

Report | Print

Emergency car repair I was traveling through when my car suddenly developed a drop in power. I found this dealership and drove in. They found a way to get my car scheduled I was traveling through when my car suddenly developed a drop in power. I found this dealership and drove in. They found a way to get my car scheduled in to get checked out. As soon as they found the problem a replacement part was next day shipped, I was given a ride to a local hotel and picked up the next day. My car and I were back on the road with as little inconvenience as possible! They even put me to the front of the line and on my way by first thing in the morning. I really appreciated the friendly supportive staff! More

Report | Print

A rewarding day Before going to the dealership, I went on line to read some of the reviews. I noticed that Harold Solano's name was mentioned several times with real Before going to the dealership, I went on line to read some of the reviews. I noticed that Harold Solano's name was mentioned several times with really good reviews. So when my wife and I went to the dealership, we asked for Harold. We are glad we did. He made our day enjoyable and at the end of the day we got the perfect car for us. If you want to have a rewarding day looking for a car, go ask for Harold as we did. More

Report | Print

Traded GMC CANYON For 2015 GMC Sierra Dealt with HAROLD SALONO And JOHN so honest with helping me with my purchase and also Harold was even off that day saturday 09-26-15 and called me at Dealt with HAROLD SALONO And JOHN so honest with helping me with my purchase and also Harold was even off that day saturday 09-26-15 and called me at least 5 times to make sure all was going well. John made me take truck home to see how I would like and keep it and drive what a TEAM both Harold and John are I would never buy from no other dealer. No sales pressure JUST GREAT PEOPLE I WOULD RECOMMEND THIS DEALER Thank you Chris L Reno Nv More

Report | Print

Great Help!!! I came into the sales department to look for my sales man Keith, I ran into a woman that couldn't be bothered to help me instead she sent me to the se I came into the sales department to look for my sales man Keith, I ran into a woman that couldn't be bothered to help me instead she sent me to the service department. While at the service department they were very kind in helping me fix my oil light that wouldn't go off and while waiting Harold Solano walked up and asked if there was any thing that I needed and I said yes I have a problem with my phone in my new car I explained that my sales person Keith was not in that day and Harold was great to step in and help me. He reset my phone for me in my car and explained that when my LG cell phone gets updates that sometimes it makes my phone in my car go wacky. Well thanks to him it all works now he was a great help and to also assist a co-worker that wasn't there. No thanks to the woman that didn't want to assist me she just sent me away to be Harolds problem. Thanks Harold you were great. Blessings to you SP. More

Report | Print

I love my new Terrain ! I went into the dealership knowing exactly what I wanted and Harold made it happen. He offered great customer service, and he even takes the time to f I went into the dealership knowing exactly what I wanted and Harold made it happen. He offered great customer service, and he even takes the time to follow up. I would definitely recommend you ask for Harold if your looking to purchase from GMC. More

Report | Print

Amazing Dealer Support! Amazing Yukon! I love my Yukon XL purchased at Reno Buick GMC a few years ago! But, I love the guy who sold me the car even more! Harold Solano and I went out on a I love my Yukon XL purchased at Reno Buick GMC a few years ago! But, I love the guy who sold me the car even more! Harold Solano and I went out on a test drive and we ended up chatting at a Starbucks nearby. I told him about how our family owned a Lake Tahoe vacation home and he told me he would take care of our new Yukon for us. He spoke to the owner of the dealership who supported the idea and Harold has become a part of our family ever since. I have never heard of such service and commitment from a salesperson or a dealership. Harold and this dealership have earned a lifelong relationship with my entire family. Thank you Harold! More

Report | Print

Excellent service Took my Encore in for an oil change and a hand brake recall. Steve Doss was my service writer and was very helpful and friendly. I had to come back Took my Encore in for an oil change and a hand brake recall. Steve Doss was my service writer and was very helpful and friendly. I had to come back for some really minor things and Steve took care of them right away. I also dealt with Harold Solano. He went way out of his way to review and explain all the technical features in my vehicle. I really appreciated his kindness, help and knowledge!! Best customer service I have ever had!! More

Report | Print

They've earned a life long customer. Harold and Ernie were the nicest, most helpful people. They really went way beyond what I expected when we brought our Cadillac in with a Nav. system Harold and Ernie were the nicest, most helpful people. They really went way beyond what I expected when we brought our Cadillac in with a Nav. system problem. I could not recommend anyone more highly if you're looking for excellent, courteous service. Not only will Reno Buick, GMC, Cadillac get our future service business, we'll be buying our next vehicle from them as well. More

Report | Print

Harold takes the pain out of car buying What a positive experience I had in purchasing my Yukon Denali. Although car buying is not usually considered a "pleasant experience", I would have to What a positive experience I had in purchasing my Yukon Denali. Although car buying is not usually considered a "pleasant experience", I would have to say mine was just that. Harold made the process as pleasant and painless as possible. His level of patience and understanding is refreshing. It is evident that Harold truly understands the needs of the customer and takes his job very seriously leaving no margin for error in the buying process. More

Report | Print