Hailey Huffman

Salesperson was very friendly and knowledgeable and made the deal stress free And very happy with our purchase the deal stress free And very happy with our purchase More

by Happy Buyer Verified Customer Verified Customer

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I was able to tie in the vehicle pricing from online Subaru build a vehicle to my local dealer for a starting point. Janesville Subaru then gave me the final price with the options I wanted. They also a Subaru build a vehicle to my local dealer for a starting point. Janesville Subaru then gave me the final price with the options I wanted. They also accepted the price I was will to accept for the trade in of my current vehicle. I really appreciated the ability to get everything in order before meeting with sales team. Vehicle shopping is one of my least favorite things to do, Janesville Subaru made it easy. Thank you ! The only negative was the pitch for the added pressure for maintenance. He started out telling me how much it would cost to replace electronics and mechanical failure . I had not yet completed the transaction and he was attempting to frighten me with maintenance costs. I was told at one point that if I committed to the plan for an extra $20 per month I would get a discounted price for all my service work. Basically one price for service with the plan and higher prices without the plan. This was discerning . If a customer says no thank you, stop asking . It took several times saying no thank you. After I had refused the plan the young man did return and corrected his statement informing me the service is all one rate for all customers regardless if I choose the plan or not. I appreciate he’s trying to do his job and certainly not a job I would want. More

by patricklalor13 Verified Customer Verified Customer

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The service manager Dan was genuinely concerned about a issue we had with a purchase. issue we had with a purchase. More

by Jeffleckwee Verified Customer Verified Customer

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Pleasant no pressure informative Best car buying experiance I've ever had Would use them again experiance I've ever had Would use them again More

by tazisback Verified Customer Verified Customer

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Everyone was very pleasant, accommodating, and friendly. I was very pleased with my experience and would recommend Janesville Subaru to my friends and family. I was very pleased with my experience and would recommend Janesville Subaru to my friends and family. More

by mary.cichy Verified Customer Verified Customer

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Great service from the time we walked in until we drove our new car away. Would highly recommend Janesville Subaru to everyone. our new car away. Would highly recommend Janesville Subaru to everyone. More

by busher Verified Customer Verified Customer

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We worked with pleasant professionals who listened well and helped us find a great car for our needs. and helped us find a great car for our needs. More

by Capt998 Verified Customer Verified Customer

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Finance Alex was great, too. Nice people, What else can I say. Three more words. Nice people, What else can I say. Three more words. More

by jpbowler105 Verified Customer Verified Customer

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Was not a good experience. Eric made a very poor comment when I didn’t want the undercoating and exterior coating. He said that he hoped the sale of my car on marketplace would Eric made a very poor comment when I didn’t want the undercoating and exterior coating. He said that he hoped the sale of my car on marketplace would fall through had it not been for Mr. Hey I would have walked out . When I came back to pick up the car they only had one key fob thought that was really poor. When I got the vehicle home there was no owner’s manual. So I like the cay but was not at all satisfied with the dealership More

by Patberk1212 Verified Customer Verified Customer

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Requiring all used car customers to buy engraving for parts then sign forms saying they are voluntary. He is passing his pocket. parts then sign forms saying they are voluntary. He is passing his pocket. More

by Larry Verified Customer Verified Customer

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