Hailey Tharnish | Page 2

Usually very satisfied with service BUT I am usually very satisfied with service at Bob Johnson BUT this last time I discovered on the second day of having the loaner car that it had expired I am usually very satisfied with service at Bob Johnson BUT this last time I discovered on the second day of having the loaner car that it had expired insurance and registration cards in the glove compartment. I stopped driving it and had Bob Johnson deliver my vehicle and pick up the loaner. It was an inconvenience and luckily I did not have an accident (lots of deer on the roads I travel) and did not encounter a routine traffic stop. Please ensure that all your loaner vehicles have update documents. More

by ESOUTHALL2003 Verified Customer Verified Customer

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Best service ever! Fast, quality service. Needed oil changed was at 5%. Got me in same day at the time I needed. The best cars and deals at Bob Johnson in Leroy! Fast, quality service. Needed oil changed was at 5%. Got me in same day at the time I needed. The best cars and deals at Bob Johnson in Leroy! More

by svasilo1 Verified Customer Verified Customer

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Friendly quick service The service was completed in a reasonable time frame. All the employees were friendly and helpful. The waiting area is comfortable. I would recomend The service was completed in a reasonable time frame. All the employees were friendly and helpful. The waiting area is comfortable. I would recomend Bob Johnsons for service as well as sales. More

by GP Verified Customer Verified Customer

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Truck The salesman was very helpful and new his product. Financial people were helpful and made it and enjoyable experience will go here when I make my next The salesman was very helpful and new his product. Financial people were helpful and made it and enjoyable experience will go here when I make my next purchase. More

by LLOYDJMILLER Verified Customer Verified Customer

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Thank you. Thank your for the fast and friendly service. Even though the vehicle was not a Chevy product, your service department had no problem taking care of Thank your for the fast and friendly service. Even though the vehicle was not a Chevy product, your service department had no problem taking care of it. More

by MZehler Verified Customer Verified Customer

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oil change & NYS inspection Staff is friendly & courteous, great people to work with. Service was done quickly. would definitely recommend them to anybody needing service on a G Staff is friendly & courteous, great people to work with. Service was done quickly. would definitely recommend them to anybody needing service on a GM vehicle. More

by SWAHLS Verified Customer Verified Customer

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Oil change Thank you very very much. Very Very fast service And everybody was so very very very nice 👍 hope everybody is doing well there and I’ll see you soon Thank you very very much. Very Very fast service And everybody was so very very very nice 👍 hope everybody is doing well there and I’ll see you soon More

by TMENGLERTH Verified Customer Verified Customer

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Fast and friendly Clean waiting room, the sales and service departments are awesome to deal with. Service is always fast and keep me up to date on my appointment!! Even Clean waiting room, the sales and service departments are awesome to deal with. Service is always fast and keep me up to date on my appointment!! Even following up afterwards More

by GREENJA Verified Customer Verified Customer

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Timothy Hodge I have dealt with Tim, in sales, Matt in service and Hailey. Each in their own way have been very professional, hospitable, and extended themselves a I have dealt with Tim, in sales, Matt in service and Hailey. Each in their own way have been very professional, hospitable, and extended themselves above and beyond. They are most friendly and I feel that they are my car go to family. I live in Rochester and travel all the way out to LeRoy to have them serviced my car. That is how much I think of them. They are all honest and most helpful each time I have to travel out there. I highly recommend them. More

by LENALEE Verified Customer Verified Customer

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questionable waiting for over a week for call back from service manager and service person regarding a issue with loose fender and rear spoiler. they promised to c waiting for over a week for call back from service manager and service person regarding a issue with loose fender and rear spoiler. they promised to call gmc rep, and get back to me More

by FVARECKA Verified Customer Verified Customer

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