Hal Smith | Page 17

Great and fun atmosphere Everyone was so genuinely happy and helpful and the place is just so full of energy and good vibes. I went on a day the bbq and that was amazing Everyone was so genuinely happy and helpful and the place is just so full of energy and good vibes. I went on a day the bbq and that was amazing More

by jerrrica.owens Verified Customer Verified Customer

Helpful 0

Report | Print

Bad Customer Service They sold me a unsafe driving truck from the start. They’ve ignore my calls on 7/23 I got this truck on a sat. I’ve drove back to TX where I work and They sold me a unsafe driving truck from the start. They’ve ignore my calls on 7/23 I got this truck on a sat. I’ve drove back to TX where I work and been having problem with it. I’ve told them I wanted my old truck back because I feel unsafe driving this truck. Phillip Thompson never return any of my calls that goes for Christian Santabria that sold me this truck. The A arms are sitting on the frame of the truck. I travel for work and want to get me a camper but I feel unsafe and DisRespect ive been very patient I’ve waiting all day sat for them to get this right and now I’m having problem with it. They should have gone the extra miles for this truck and take Pride in it but there was none of it at all and I’m very unhappy with it and unsafe. Don’t get me wrong they did good from the start till I started having problem. There was dirt and mud all under that truck like they never really investigate to make sure it was safe to drive. I had to say something about it and getting it clean when I shouldn’t have to from the start. Now I deeply regret getting this truck and feel very unsafe when it comes with my work and traveling. Telling me they are all about customer service and keeping them happy and do whatever it takes to keep it that way. I want my truck back I’m stuck down in Pasadena Texas for work and I can’t comeback up there. This is my 2nd truck I got from This lot first one turn out great that why I came back. Now days you can believe it I will not come back for a 3rd one. Dealing with all this BS SINCE DAY ONE... one more thing I forgot to add I took it in a Chevy dealership Monday and been in there all day for them to find out what’s wrong with it and tell me about the a A arms sitting on the frame. More

by bretkeil1986 Verified Customer Verified Customer

Helpful 1

Report | Print

Nice!!! My credit isn't all that good but they worked everything out an made sure I was leaving with nice n reasonable vehicle..they was very determine My credit isn't all that good but they worked everything out an made sure I was leaving with nice n reasonable vehicle..they was very determine More

by telieapittsatl Verified Customer Verified Customer

Helpful 0

Report | Print

Trey and Hal Are Awesome! Its real simple here. I was preapproved went in Trey got me the exact car I wanted, Hal worked on the financing on the high interest vehicle I was in Its real simple here. I was preapproved went in Trey got me the exact car I wanted, Hal worked on the financing on the high interest vehicle I was in. Hal was even so gracious to include the best road hazzard tire package I have ever had. "If you get a flat tire call us we will tow the car and get you a new tire." Trey was awesome and held the vehicle for me over the weekend to accommodate my work schedule. Bottom line is they go over and above. When Im ready to purchase a new vehicle I will return. This us the exact opposite treatment I received at Bob Moore whose customer service is horrible where they held my vehicle hostage and made me sit there all day. More

by Tulsachristy Verified Customer Verified Customer

Helpful 0

Report | Print

Quick and Easy Route 66 was very helpful in choosing the perfect car for our family. Our salesman was awesome and never too pushy. He worked with our budget and we w Route 66 was very helpful in choosing the perfect car for our family. Our salesman was awesome and never too pushy. He worked with our budget and we were able to come to an agreement pretty easily. I would recommend both the dealership and salesman. More

by kelseyl0 Verified Customer Verified Customer

Helpful 0

Report | Print

Very helpful, very nice! Jeremy Foster was an A+ salesman. Service department was timely, nice and helpful providing their promised service and a loaner vehicle due to it tak Jeremy Foster was an A+ salesman. Service department was timely, nice and helpful providing their promised service and a loaner vehicle due to it taking all day. More

by tccal77 Verified Customer Verified Customer

Helpful 0

Report | Print

Great Experience I was well pleased with the service and hospitality I was shown at Route 66. The people were nice and well mannered. They applied no pressure and I go I was well pleased with the service and hospitality I was shown at Route 66. The people were nice and well mannered. They applied no pressure and I got a great deal on a new 2019 Silverado. I will go back for my next vehicle. More

by james-ballard Verified Customer Verified Customer

Helpful 0

Report | Print

Great service They really want you to walk away with a great vehicle and will do anything they can do to give you the best price u can afford . They really want you to walk away with a great vehicle and will do anything they can do to give you the best price u can afford . More

by loganlildav Verified Customer Verified Customer

Helpful 0

Report | Print

Good Service Darrick did a great job, he did anything he could to help us just had to wait a long time to get in the financial office once in Hal was very nice and Darrick did a great job, he did anything he could to help us just had to wait a long time to get in the financial office once in Hal was very nice and informative, and had to wait a long to get it detailed. More

by Dalton pinley Verified Customer Verified Customer

Helpful 0

Report | Print

Nice staff, quick negotiation They were very friendly and accommodating. The salesman I had been working with didn’t actually make the sale. Leonard ended up being the salesman. Th They were very friendly and accommodating. The salesman I had been working with didn’t actually make the sale. Leonard ended up being the salesman. The financing process was a little prolonged. Also, salesman busy trying to make sale with other customer to get the right colored floor mats put in for me and haven’t heard back on getting correct colored ones. Overall the experience was better than most and everyone was nice. More

by tmtegue4 Verified Customer Verified Customer

Helpful 0

Report | Print