Haley Brackett
Haley Brackett at Ford of Galesburg

Haley Brackett

Service and Sales Liaison

Ford of Galesburg

2201 W Main St
Galesburg, IL 61401

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4.7
128 Reviews

Hello, I'm Haley, an experienced and dedicated Customer Care Liaison with a passion for providing exceptional support and fostering positive relationships between customers and businesses. My role involves actively listening to customer inquiries, addressing concerns, and finding effective solutions to meet their needs. I pride myself on my ability to empathize with customers while maintaining a professional demeanor. Through my strong attention to detail and commitment to continuous improvement, I contribute to enhancing customer satisfaction and loyalty. My goal is to ensure every customer interaction is positive and productive, fostering strong relationships between clients and businesses.

Dealership Experience

2 yrs

Industry Experience

2 yrs

Languages Spoken

English English

4.7

128 Reviews

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128 Reviews of Haley Brackett

June 26, 2025

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I realize it is still new, They are getting better with details. Service desk was very good. More

by evans_danita
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Recommend Dealer
Yes

Other Employees Tagged: Kensie

June 25, 2025

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Got me in pretty quickly but had to come back 2 more times to have problem fixed. More

by Kmacmc82
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman

June 14, 2025

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They were fast and did a good job. One problem they told me there would be no charge because I had points I could use. My husband took the car in and they charged him for the oil cha More

by Nswebber1
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Recommend Dealer
Yes

June 05, 2025

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Ford of Galesburg always takes good care of my vehicles. They always go above and beyond in all areas. More

by christyperkins2231
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Erick Lopez

June 03, 2025

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Love that they pick up and deliver and take care of senior citzens in area More

by coates56
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman

June 03, 2025

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Great experience! Everyone was friendly and very professional. We were treated like family. I will definitely recommend your store to my family and friends. We were ve More

by Ollerevan
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Baughman, Erick Lopez , Tom ( don’t know his last name)

May 24, 2025

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Haley is great to work with, I love the ability to text with her to save time on my end. More

by matt@farmprogress.com
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Recommend Dealer
Yes

May 22, 2025

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Every time I go to Ford of Galesburg I am completely satisfied with the job they do to my vehicles!! More

by teeteehaynes
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Recommend Dealer
Yes

May 18, 2025

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Oil change and tire rotation done I’m a timely manner. Staff were very courteous More

by vanwinkle10
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Recommend Dealer
Yes

May 17, 2025

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Everyone was super helpful, the process was smooth and I would definitely come back and recommend others to come! More

by jaydenrae101402
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Recommend Dealer
Yes

Other Employees Tagged: David Jenkins , Riley Jenkins

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