Haley Valila
Haley Valila at Jenkins Hyundai of Ocala

Haley Valila | Page 31

Business Manager

Jenkins Hyundai of Ocala

1602 SW College Rd
Ocala, FL 34471

Contact Me
4.8
387 Reviews

Dealership Experience

8 yrs, 7 mos

Languages Spoken

English English

4.8

387 Reviews

Write a Review

387 Reviews of Haley Valila

October 24, 2020

Dealership Rating
Employee Rating

My buying experience at Jenkins was excellent. At no time did I feel pressured to buy and I was treated with respect throughout the process. Our sales person Brad was knowledgeable and very helpful. More

by PEGGY722000
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Kiddy, Timothy Pinder

Oct 24, 2020

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

October 14, 2020

Dealership Rating
Employee Rating

Christy was AMAZING!!! She was attentive listened to my needs and wants and make sure I got the vehicle I wanted/needed for my family. She never pushed nor made me feel uncomfortable. When it’s time to buy More

by CIORNEISAMANTHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Agee , Salvatore Pistone, Christy Norris

Oct 14, 2020

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Christy provided you with excellent service!

October 13, 2020

Dealership Rating
Employee Rating

Brad was excellent in making sure we were able to get what we wanted very professional young man I'd come back again to him again More

by ASANCHEZ731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cote Mulligan , Brad Kiddy, Kirstie Ryan

Oct 14, 2020

Jenkins Hyundai of Ocala responded

Thank you for your review about your experience during your recent purchase! We appreciate your business and we are delighted to know that we provided you with excellent service!

October 06, 2020

Dealership Rating
Employee Rating

The reason people hate car dealers. Was lied to and felt cheated will not recommend this dealership. Calls from the dealership after the first survey were combative at best. More

by Never again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Timothy Pinder

Oct 07, 2020

Jenkins Hyundai of Ocala responded

Hello, I apologize, but we are unable to locate any information in our system for the username associated with your review. However, we do pride ourselves on providing the best service possible and would like the opportunity to address any concerns you may have. Could you please contact me at 352-620-2264 at your earliest convenience? Thank you, John Strow Customer Relations Manager

Oct 07, 2020

Never again responded

My wife and I purchased the Sata Fe limited from Alec and in the survey It asked if I wanted a manager to call me and I stated no, this box was ignored by John (customer relations manager) who called me on 10/3 and left a message with my wife for me to call him, I ignored that request. I will explain ONE MORE TIME what happened, it was the typical bait and switch. Before we even when to the dealership we did out research on our trade ins and what was available on your lot. We asked for a beige interior and was told there were none on the lot, well we figured it was sold. So then the trade in, I had a 2009 Toyota Tundra TRD Rock Warrior, rare truck indeed. Now Alec had just moved over from Toyota so he know what a TRD Tundra is. Well talk about low balling and the truck he valued mine wasn't even a TRD< I should have walked out then. Well we were getting ready to leave and he came up with a 15,000 OTD price for the car, we left the dealership and said we needed to think about it. We returned on 9/30/2020 because after all of out research 15,000 was a fair deal NOT a good deal. Then it seemed like the 15,000 deal was not good anymore, but being a salesman Alec said he has a deal for us, I should have ran at that point, he said they have a 2.0 turbo he could let us have for that price, not what we wanted but okay. The car was brought to the front and it had 615 miles on it, I was told by Alec that these were test drives, seems like a lot of test drives, but ok. They offered me .15 per mile for compensation. Well then we were set to go to finance and just before we went in, now understand the deal is completely done, then I was asked if I was a Veteran, I said yes, well that rebate should have come to me, the deal was done, but nope, oh yea didn't get the .15 a mile either. After getting home we found some additional paperwork the said this was a service loaner this explained the miles. This car was put into service by this dealership, wrote off a lot of the value and then sold it to me. This is fairly long but we cannot give this dealership any better reviews than we have already given, we feel bad about that, but we feel lied to and cheated. I feel this is the way all Jenkins do business, I will not be a repeat customer.

October 03, 2020

Dealership Rating

Alysia was super friendly and knowledgeable- honestly one of the reasons we decided to go with Hyundai. I think at the end of the day we could have gotten a better deal elsewhere and the staff was not very w More

by DYNOMIKE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alysia

Oct 03, 2020

Jenkins Hyundai of Ocala responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

October 02, 2020

Dealership Rating
Employee Rating

Great help for the first time Hyundai buyer. But at times left us alone for a long time without explanation. Overall a satisfying experience compared to our previous ones More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Haehner, Brad Kiddy

Oct 02, 2020

Jenkins Hyundai of Ocala responded

Thank you for allowing us to earn your business! We appreciate your taking the time to tell us about your experience!

October 01, 2020

Dealership Rating
Employee Rating

Mark and Haley made me feel like family. This is my second purchase at this dealership and love them! Will always keep going to them while looking for new vehicles. More

by JESSIE1171995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rocky DeLeon , Mark Shelley

Oct 01, 2020

Jenkins Hyundai of Ocala responded

Customer satisfaction is our top priority! Thank you for the kind words about your continued experience and the five-star review!

September 30, 2020

Dealership Rating
Employee Rating

Always friendly, clean and eager to help. Just purchased my second car from here for my son. I have recommended to my friends and would again. More

by AMANDASMITHX6
Recommend Dealer
Yes

Other Employees Tagged: Salina Pistone, Salvatore Pistone, Drew Webb

Sep 30, 2020

Jenkins Hyundai of Ocala responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience.

September 26, 2020

Dealership Rating
Employee Rating

Both Nick and Rocky were very informative and knowledgeable. Walk us through the sale process. Haley was very professional when completing the sales paper work. Don't like the fact of trying to More

by Nevadadon
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rocky DeLeon, Nick Minner

Sep 26, 2020

Jenkins Hyundai of Ocala responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

September 26, 2020

Dealership Rating

I came to resolve issues with my 2016 purchased Tucson ; to speak with The Top Management having spoken with Lower Managers to no avail. 1st I spoke with a Most Pleasant Person Eileen Nieto who eased my an More

by CSCURTSEAMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cote Mulligan, Rocky DeLeon , Aaron Fields, ROCKY DELEON, HALEY CASKO, NICK "NICHOLAS", EILEEN NIETO

Sep 26, 2020

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your experience with us. We appreciate your business!

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