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Hamdija Mustafic
52 Reviews
Bosnian52 Reviews of Hamdija Mustafic
Verified Customer
January 31, 2022
Great customer service salesman follow up with customer really good warranty at no charge ok really good warranty at no charge ok More
by husetmike
Other Employees Tagged: Kevin Schiltz , Ken Grantwit, Roy Lacey
January 23, 2022
The service team was excellent! Chad Z does a great job explaining what needed to be done on our used Honda… and H (Hamdija) did a great job with the purchase of our new Passport! No pressure, just friendl explaining what needed to be done on our used Honda… and H (Hamdija) did a great job with the purchase of our new Passport! No pressure, just friendly service all around…. More
by kropacek
Other Employees Tagged: Chad Zastrow
January 20, 2022
There was a LOT of dirt under the seats from previous owner. The heater blower does not work on medium or low. This would have been a 10 minute fix for their mechanic. Radio control buttons on steering w owner. The heater blower does not work on medium or low. This would have been a 10 minute fix for their mechanic. Radio control buttons on steering wheel also do not work, another easy fix for them. More
by emgem123
Other Employees Tagged: Katie Young
January 16, 2022
I was able to get my oil changed in less than an hour and a half a half More
by woltm007
Other Employees Tagged: Marlin Haney , Eric Mulvihill, Drake Thomas
December 23, 2021
Great location great people and I wish I needed more vehicles I would buy them all there and the service department is outstanding vehicles I would buy them all there and the service department is outstanding More
by zoebaby710
Other Employees Tagged: Jorge "Jorch" Espinosa, Shane Stegeman , Kristina Andriyesh, Alexis Edwards, Angie Sauro, Katie Young
December 08, 2021
First time new car buyer, and came here since a family friend works there. Unfortunately, he wasn't there that day. Went in to test drive the new Civic sport, and came out with a brand new car. Hamdija w friend works there. Unfortunately, he wasn't there that day. Went in to test drive the new Civic sport, and came out with a brand new car. Hamdija was very friendly, but also very sales pushy to the point of feeling uncomfortable. All I wanted to do was test drive the car, and get a quote for pricing options to compare to other vehicles I was interested in, not purchase the same day. After my wife and I kept saying we need time to think things over, and just needed a day and pleading from H., he got his sales manager over and felt like I was backed into a corner, I couldn't say no. They wouldn't take no for an answer, they kept trying to have us take the car with us to do the rest of our errands. They also up charge for coating that's already on the car and you can't get it off. Am I happy with my car at the end of the day yes, but the experience makes me very uneasy and not sure if I'll ever buy a new car from Rapids. Since buying there's been no follow up from him. I've also already had to bring my car in for service due to a glitch, and the service advisor, Shawn, was not personable at all. He seem annoyed that I was there and I felt very rushed as well which doesn't help the experience. I'm not sure if I'll be contacted for routine maintenance intervals/ and auto butler applictions in the future or if I'm supposed to keep track of that myself. It might have been just me but overall I fell like I wasn't explained things very well on top of my experience makes me feel very uneasy. More
by fiskx049
Other Employees Tagged: Shawn Richter , Katie Young
