Excellent Customer Service, friendly employees and I will
surely recommend friends to rapid Honda for purchase.
surely recommend friends to rapid Honda for purchase.
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by woilydia49
Verified Customer
Verified Customer
Nov 30, 2021 -
Rapids Honda responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
First new car and it was easy. Two hours, max. I couldn’t
be happier.
be happier.
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by monicagetsit
Verified Customer
Verified Customer
Other Employees Tagged:
Katie Young
Nov 15, 2021 -
Rapids Honda responded
Monica, It's fantastic to hear that Hamdija and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Our salesman was not pushy- but we also knew what we
wanted. He let us know when they would expect next shipment- and it came early.
wanted. He let us know when they would expect next shipment- and it came early.
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by hojard2
Verified Customer
Verified Customer
Other Employees Tagged:
Kristina Andriyesh
Nov 03, 2021 -
Rapids Honda responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Moderately friendly, but unwilling to listen to reasons
for which I was unhappy with the purchase.
for which I was unhappy with the purchase.
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by Anonymous
Verified Customer
Verified Customer
Other Employees Tagged:
Katie Young
Nov 08, 2021 -
Rapids Honda responded
We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Prompt and courteous service throughout the process.
Sales and finance were both good in the process.
Sales and finance were both good in the process.
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by max.lamers
Verified Customer
Verified Customer
Oct 15, 2021 -
Rapids Honda responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The people here are always friendly and the environment
is great! I always have a pleasant experience at Rapids Honda.
is great! I always have a pleasant experience at Rapids Honda.
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by vansNoSocks
Verified Customer
Verified Customer
Oct 04, 2021 -
Rapids Honda responded
Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Nice explanation of service and respect for my time. Very
pleased with my experience there
pleased with my experience there
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by daskim1979
Verified Customer
Verified Customer
Oct 01, 2021 -
Rapids Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I have been to many dealers over the years. And everyone
knows and hates the dreaded auto negotiations at the car dealerships. My wife and I had two of the most polite and helpful sales people we have ever
knows and hates the dreaded auto negotiations at the car dealerships. My wife and I had two of the most polite and helpful sales people we have ever dealt with at Rapid Honda. We had an issue with our deal, but the dealership came through, and we left there with a great vehicle and what we felt was a good deal for everyone. If you are interested in a Honda do not hesitate to shop at this dealership.
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by mscountrylivingliving
Verified Customer
Verified Customer
Other Employees Tagged:
Aida Lane 5 stars to her.
Sep 28, 2021 -
Rapids Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Hats off to the detail dept. I bought a 2018 CR-V and
found that it had some kind of over spray on it and one of the detail employees spent over 3 hours working on it and he did a really nice job. I coul
found that it had some kind of over spray on it and one of the detail employees spent over 3 hours working on it and he did a really nice job. I could tell that he didn't think it was good enough until I was happy. I don't remember his name but he deserves a raise!!!!!
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by Erwin Dargis
Verified Customer
Verified Customer
Sep 17, 2021 -
Rapids Honda responded
Erwin, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I bought a vehicle from this dealer, I ordered the rust
proofing and all that good stuff, I have yet to be contacted about getting that done and it’s been weeks, the vehicle needs new brakes and tires that
proofing and all that good stuff, I have yet to be contacted about getting that done and it’s been weeks, the vehicle needs new brakes and tires that were supposed to get done the day after I bought it and it has yet to be done. I’ve tried contacting my salesmen and others but nobody replies to me. Horrible customer service. Would not recommend anybody buy from here.
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by rileymadden98
Verified Customer
Verified Customer
Other Employees Tagged:
Katie Young
Oct 01, 2021 -
Rapids Honda responded
Riley, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Katie Young
General Sales Manager
(952) 207-7826
kyoung@rapidshonda.com
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