"3rd car with Sami!"
This is my third Bmw with Sami. I keep going back because he’s honest, polite and knowledgeable! Michael, the finance manager walked me through each step. He explained to me all my option and went over the paperwork in detail with me. You must go see them!
Diana was very courteous, professional, and helpful with setting up phone app and Connected BMW Drive. I appreciate her patience in explaining features of car that I did not know how to use.
I am very impressed with the customer service at New Century BMW. Hamlet was welcoming and very patient from the start. I was nervous because I came alone and didn’t know much about cars or financing, but Hamlet was very knowledgeable and made sure I understood every process. I never once felt rushed or pressured. I really appreciate that he acknowledged my concerns about the finances on my new car and worked with me to make sure I was happy with the car I chose. Thank you Jason Tu and Peter Morrison for your help. I can’t wait to tell my friends and family about this dealership and will definitely come back.
"New Century BMW 2018 X5"
- Pasadena Skater
I walked in on a Sunday 30 minutes before closing time. Hamlet Arakelian was my sales representative. He was kind, honest and refreshingly authentic. He gave me a great deal in a 2018 X5. I was not rushed or pressured. I went in determined to get a great deal. I came out with a great deal and a new friend. I would highly recommend this dealership and please, please, please ask for Hamlet. You will not be disappointed.
My financial advisor, Michael Chang, was kind, informative and very fast. This is a great team!
"Fast and easy service "
Pamela made my service appointment quick and easy. She handled my car and kept me updated throughout my experience at New Century. Definitely recommend getting pamela for your service needs.