Jason Tu

Jason Tu is a disgusting dealer I have even seen. When I first reach him, he could indeed give you a very good customer experience, and he also verbally said to test drive this car for you. Later, because t first reach him, he could indeed give you a very good customer experience, and he also verbally said to test drive this car for you. Later, because the ridiculous price was not agreed, he rush me out of the dealership and told me that you don’t need to test drive this car. So because I am not satisfied with his offer, I am not eligible to stay in this dealership and I am not even qualified for a test drive? This is ridiculous. I have never encountered such a bad dealer. I will never go to this dealer again because of this experience. I feel insulted. Maybe he thinks I am not qualified or I have no money to lease this car, but I can tell him clearly that this is a very ridiculous idea. More

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Genius’s genius Diana was extremely diligent and helpful in answering all questions and concerns. She made me feel comfortable setting up all the technology to my spe Diana was extremely diligent and helpful in answering all questions and concerns. She made me feel comfortable setting up all the technology to my specifications and needs. I appreciated her scheduling flexibility and several ways to connect with her (email, text and by phone). Diana is truly a genius. More

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Great customer service and easy process Elvis helped me with my lease, and the process was extremely fast and easy. Highly recommend anyone who is shopping for their next bmw to give him a Elvis helped me with my lease, and the process was extremely fast and easy. Highly recommend anyone who is shopping for their next bmw to give him a call. More

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Great service from Sami Asadourian at New Century BMW Sami was very helpful from the moment we met, he was very assertive and honest. Sami is very knowledgeable due to his tenure at BMW, this gave me conf Sami was very helpful from the moment we met, he was very assertive and honest. Sami is very knowledgeable due to his tenure at BMW, this gave me confidence to proceed with my purchase. I am very happy with the car and the deal he was able to strike for us. I will certainly go back to New Century BMW for when the time comes to buy another car. More

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New Century BMW + Sami Asadourian = Wonderful Experience! This is my second time going back to New Century BMW to buy a new car and they continue to make it a wonderful experience. Today, I just bought a 201 This is my second time going back to New Century BMW to buy a new car and they continue to make it a wonderful experience. Today, I just bought a 2019 330i with special thanks to Sami Asadourian for making it happen! I had the pleasure of talking with Sami in the showroom and he made my whole buying experience wonderful. Sami is very patience with all my questions and provided me with excellent customer experience the whole time. I definitely recommend Sami to all who is interested in getting a car at New Century BMW. Thank you so much Sami! More

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The crews are friendly and hepful. The service advisor was friendly and I didn't feel under any pressure . The whole buying process took longer then I expected since I already knew whic The service advisor was friendly and I didn't feel under any pressure . The whole buying process took longer then I expected since I already knew which vehicle to get and I had my 4 year old with me. I've purchase an pre-own i3, by the time we've done with all the necessary process and ready to leave, I realize the battery didn't get charge and the front floor mat was missing. so we had to wait to get it charge. Besides, I wish they can be more thorough on checking the vehicle status when deliver ,but overall is a dealership I will recommending to my friends. More

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Highly recommend I am very impressed with the customer service at New Century BMW. Hamlet was welcoming and very patient from the start. I was nervous because I came a I am very impressed with the customer service at New Century BMW. Hamlet was welcoming and very patient from the start. I was nervous because I came alone and didn’t know much about cars or financing, but Hamlet was very knowledgeable and made sure I understood every process. I never once felt rushed or pressured. I really appreciate that he acknowledged my concerns about the finances on my new car and worked with me to make sure I was happy with the car I chose. Thank you Jason Tu and Peter Morrison for your help. I can’t wait to tell my friends and family about this dealership and will definitely come back. More

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I drove 50 miles. I drove 50 miles, past a dozen other BMW dealerships, because Elvis was willing to let me buy the car I wanted the way I wanted. This is my 6th BMW a I drove 50 miles, past a dozen other BMW dealerships, because Elvis was willing to let me buy the car I wanted the way I wanted. This is my 6th BMW and the best experience so far! Good deal, good service! More

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2018 Bmw X5M Elvis was very helpful and personable. He answered all of my questions thouroughly and promptly. He had me financed in a matter of minutes, Highly rec Elvis was very helpful and personable. He answered all of my questions thouroughly and promptly. He had me financed in a matter of minutes, Highly recomend this dealership. Thank you for your time. Greatly appreciate it. More

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Awesome!! experience I had a great experience dealing with the internet sales manager at New Century BMW in Alhambra from the beginning to the end of the sale transaction. I had a great experience dealing with the internet sales manager at New Century BMW in Alhambra from the beginning to the end of the sale transaction. A very friendly, helpful and knowledgeable staff. I highly recommend to anyone if you are looking to buy or lease a new BMW, this is the place to shop. More

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