Hank Bassett
Hank Bassett at Jim Ellis Ford Sandy Springs
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Hank Bassett

Sales Consultant

Jim Ellis Ford Sandy Springs

7555 Roswell Road
Atlanta, GA 30350

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4.4
5 Reviews
4.4

5 Reviews

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5 Reviews of Hank Bassett

April 17, 2024

Dealership Rating
Employee Rating

This dealership was professional, timely, and extremely clean! Everyone was so nice to my family and accommodating to my toddler. More

by emilylopez0623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Thomas, Don Dupree

Apr 19, 2024

Jim Ellis Ford Sandy Springs responded

Hi, thank you for sharing your positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

March 17, 2024

Dealership Rating
Employee Rating

Luis listen to what we wanted and worked to ensure we got what we asked for….very upfront and honest! More

by beyker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Thompson III

Mar 18, 2024

Jim Ellis Ford Sandy Springs responded

Thank you, beyker, for taking the time to acknowledge the customer service you received from Luis. He and the entire Jim Ellis Ford is appreciative of you and your business.

Mar 19, 2024

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 18, 2024

Dealership Rating
Employee Rating

THE PRICE WAS GREAT. THE INTERIOR WAS NOT AS EXPECTED. THE CONSOLE WAS WORN OUT. SOME PAINT WAS PEELING OFF ON THE OUTSIDE.. More

by markhubbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2024

Jim Ellis Ford Sandy Springs responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Ford Sandy Springs for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 23, 2023

Dealership Rating
Employee Rating

Very disappointed. Was promised a test drive and upon arrival, was told that the used car I'd arranged to look over and test drive was not properly inspected/evaluated More

by grrmaker
Recommend Dealer
No

Other Employees Tagged: Jake Moore, Muhammad Tahir

Dec 28, 2023

Jim Ellis Ford Sandy Springs responded

Grrmaker, we regret you had this experience at our location. Customer satisfaction is at the top of our priorities so we regret to hear you left our dealership feeling this way. Thank you again for taking the time to let us know how we can improve. Our management team should be reaching out to you.

November 16, 2023

Dealership Rating
Employee Rating

The staff was very friendly and helpful. It made the entire process easy from the start. More

by TravisHolmes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mick Dupuis, Andre Thomas , Jake Moore, Armand Ngabe

Nov 23, 2023

Jim Ellis Ford Sandy Springs responded

Travisholmes, thank you for your kind words and congratulations on your new vehicle! Thank you again for leaving us this response!

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