Hannah Brusseau
Hannah Brusseau at Kia of North Austin
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Hannah Brusseau

Client Concierge Manager

Kia of North Austin

13175 N US Hwy 183
Austin, TX 78750

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5.0
70 Reviews

Hi, I'm Hannah! My goal is to provide you with the same excellent customer service I'd expect walking into any establishment. If you're looking for a consultative and personable sales experience, then look no further! (:

Dealership Experience

4 yrs, 4 mos

5.0

70 Reviews

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70 Reviews of Hannah Brusseau

April 23, 2025

Dealership Rating
Employee Rating

Perfect jones did everything he could to get me the car I wanted and I’m leaving in it its the car I wanted cause of him and his general sales manager behnam shahvandi More

by Hermon9803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2025

Kia of North Austin responded

We're delighted to hear that Jones and Behnam helped you drive away in the car you wanted at Kia of North Austin! Thank you for sharing your experience, and enjoy every mile in your new ride!

April 21, 2025

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Employee Rating

Hannah Brusseau assisted me with trading in my Kia Forte for a K4! Overall, it was an easy process and she was patient with me while I thought about it. Love the new car, it drives smoothly and the lane ass More

by Bruce L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2025

Kia of North Austin responded

Bruce, we're delighted to hear that Hannah made your trade-in experience smooth and enjoyable at Kia of North Austin. Enjoy the new K4 and its fantastic features! Safe travels ahead!

April 15, 2025

Dealership Rating
Employee Rating

The salesperson, Chris was really good very personable straightforward no xx. Everybody else was completely different they were hard pressure non-communative they spoke to me in I guess you would call it More

by ragtimeranch
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Christopher Nealy

Apr 16, 2025

Kia of North Austin responded

Thank you for taking the time to share your detailed feedback. I’m glad to hear Chris made a positive impression and provided a straightforward, respectful experience. That’s the level of service we strive for across our entire team, and I’m sorry to hear that the rest of your interaction didn’t reflect that. Your comments about communication breakdowns and the high-pressure approach from others on the team are concerning and not how we want anyone to feel when working with us. I appreciate you sharing what stood out—both good and bad—so we can take steps to improve. If you’d be open to a further conversation, I’d welcome the chance to connect. Thank you, Behnam Shahvandi General Sales Manager behnamshahvandi@lithia.com

April 06, 2025

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I loved my whole experience with Hannah and Kia North Austin! And of course love love loveee my K5! More

by Brittanyakins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2025

Kia of North Austin responded

Thank you for taking the time to leave us this review. We are happy to hear of your satisfaction. We hope to have you back soon!

March 15, 2025

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Employee Rating

Hannah was amazing! She helped my son find the exact car he was looking for and walked him through all the features. Worked with me over phone and email for an entire More

by kimharris0723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Williams

Mar 16, 2025

Kia of North Austin responded

Thank you, Kimharris0723, for your fantastic review! We’re thrilled to hear that Hannah provided such an outstanding experience for you and your son. Helping customers find the perfect car while making the process smooth and stress-free is what we strive for. We truly appreciate your kind words and your willingness to recommend us to your friends. We’ll be sure to share your praise with Hannah—she’ll be so happy to know she made a difference! If you ever need anything in the future, don’t hesitate to reach out. Enjoy the new car! - The Kia of North Austin Team

February 19, 2025

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Hanna was an excellent sales agent. She consistently focused on my option request, as well as the given budget. More

by Iris
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Richard Williams, Cory Welch

Feb 20, 2025

Kia of North Austin responded

Iris, we're delighted to hear that Hanna provided excellent service and met your needs at Kia of North Austin. Thank you for sharing your experience with us!

January 28, 2025

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Employee Rating

Hannah is really great. She patiently listened to my feature requirements and helped me find the car that fits them. She was knowledgeable and walked me through the leasing More

by Kroos4265
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2025

Kia of North Austin responded

We're delighted to hear that Hannah provided such excellent service at Kia of North Austin! It's great to know she helped you find the perfect car and made the leasing process smooth. Enjoy your new ride!

January 21, 2025

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Employee Rating

Hannah Brusseau was a great help, she helped me find the car I wanted and helped with me finding a great price for the car. I was able to easily trade in my previous car and leave with my new car with no wo More

by Kenneth Prust Jr.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Williams

Jan 21, 2025

Kia of North Austin responded

Kenneth, we're delighted to hear that Hannah made your experience at Kia of North Austin so positive and seamless. Thank you for sharing your feedback, and we look forward to seeing you again in the future!

December 13, 2024

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Employee Rating

Daniel the service tech was awesome. He wasn’t pushy trying to oversell items. He listened to our concerns and made suggestions. Extremely professional! More

by Cjtheriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Welch

Dec 16, 2024

Kia of North Austin responded

We're delighted to hear that Daniel provided you with such professional service at Kia of North Austin. Thank you for sharing your experience!

December 04, 2024

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Employee Rating

I had a wonderful buying experience. They made me feel comfortable and took very good care of me. Highly recommend More

by Nathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Williams

Dec 05, 2024

Kia of North Austin responded

Nathan, we're delighted to hear you had a wonderful experience at Kia of North Austin! Thank you for recommending us and trusting our team with your purchase. Enjoy the ride!

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