Hannah Prahter
Hannah Prahter at Price LeBlanc Lexus

Hannah Prahter | Page 10

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.6
163 Reviews
4.6

163 Reviews

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163 Reviews of Hannah Prahter

June 25, 2024

Dealership Rating
Employee Rating

Price LeBlanc is a GREAT Dealership with FABULOUS Employees, Service and Cars; thus, easily justifying the drive from my home in Lafayette to Baton Rouge in order to do business. More

by X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Missy Webb-Harris

Jun 26, 2024

Price LeBlanc Lexus responded

Thank you for the compliments to our dealership, and thank you for making the drive to see us. We love getting to serve amazing customers like you!

June 23, 2024

Dealership Rating
Employee Rating

Special thanks to all the people at the dealership. Great customer service. Excellent job. Thank you all. More

by edoho
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 24, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave your honest review! We are thrilled to hear that your experience with our team was five stars.

June 15, 2024

Dealership Rating
Employee Rating

New tires were needed. Some issue with feeling like I was pressured to buy the highest cost tire. My husband got on the phone and got to a better deal with the tires. Win More

by J
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2024

Price LeBlanc Lexus responded

J - We apologize for any pressure you felt regarding the tire purchase and for the oversight with the windshield wipers. Our goal is to ensure you feel comfortable and informed about your service options every time you visit us. Your satisfaction is our priority, and we encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your concerns.

June 12, 2024

Dealership Rating
Employee Rating

I'am always alerted about a double mat. This used this because Lexus workers "do not" use a paper mat to prevent dirt and oil from getting on me original mat. More

by LHORN.1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Price LeBlanc Lexus responded

Thank you for your feedback. We understand the importance of keeping your vehicle clean, as our team is committed to providing only the highest level of service. If you'd like to speak more with us about your concerns, please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

June 10, 2024

Dealership Rating
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Everyone treats you like royalty and makes you feel you are the most important customer in their dealership. More

by DSHOMAN1948
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2024

Price LeBlanc Lexus responded

We will always have your back here at our dealership! We appreciate your kind review of Price LeBlanc Lexus and hope you will visit again soon!

June 08, 2024

Dealership Rating
Employee Rating

I purchased my Lexus nine years ago. The service department is excellent. They have kept my car in wonderful condition. I wouldn’t trust anyone else with my car. More

by pcaseyfree
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 10, 2024

Price LeBlanc Lexus responded

Thank you for choosing Price LeBlanc Lexus for your Lexus service needs. Your trust in us means the world, and we look forward to continuing to keep your car in wonderful condition for years to come!

June 07, 2024

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Employee Rating

They were able to get me in quickly and were very courteous and professional. The quality of the service is top notch. More

by davidhas
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, David. Providing top-notch service is our priority, and we are pleased that we were able to meet your expectations.

June 06, 2024

Dealership Rating
Employee Rating

Oil change with appointment took forever. Then when my wife asked 5 different employees to please show her how to fold her side mirrors electrically.no one could answer her and when a tech wa More

by DANIELMILORDIS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jun 10, 2024

Price LeBlanc Lexus responded

Thank you for bringing this to our attention, Daniel. We apologize for the extended wait time for your oil change and the lack of assistance with your side mirrors. This is not the level of service we aim to provide, and we understand your frustration. We encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to speak more with us about your service experience.

June 02, 2024

Dealership Rating
Employee Rating

I guess during car wash my passenger side mirror was broken. Hannah said would fix More

by jamiegateley
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Colvin

Jun 03, 2024

Price LeBlanc Lexus responded

Thank you for bringing this to our attention. If you are still in need of any assistance, please contact our service team!

May 29, 2024

Dealership Rating
Employee Rating

Upon arrival we were greeted immediately. The service area was very clean. We then were asked to wait in the service lounge, which was very comfortable. More

by adrienne1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

Price LeBlanc Lexus responded

Thanks for sharing your experience with us, Adrienne! We are delighted to hear that you were greeted well and enjoyed your service experience.

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