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Hannah Prahter

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Hannah Prahter

Hannah Prahter | Page 3

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.6

163 Reviews

Overview Reviews (163) Inventory (163)

4.6

163 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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163 Reviews of Hannah Prahter

January 26, 2025

Dealership Rating

Employee Rating

. Answered my technical questions and fixed my issue. I am extremely happy with my serviceExcellent service department am extremely happy with my serviceExcellent service department More

by JDELABRETONNE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Jonathan Chouest, Kathryn Venable

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Jan 27, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a positive review! We are happy to hear that we were able to answer your questions and resolve your issue to your satisfaction. Thank you for choosing Price LeBlanc Lexus!

January 20, 2025

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Employee Rating

As always the customer service is exceptional! The team goes above and beyond to ensure the customer is fully satisfied with the service, communication, detailed explanation of services performed, The team goes above and beyond to ensure the customer is fully satisfied with the service, communication, detailed explanation of services performed, meeting the customers needs in any way possible. I will continue to brag on Price Leblanc and highly recommend to anyone. More

by jenniferdipumarealtor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brooke Bercegeay, Missy Webb-Harris

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Jan 21, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a wonderful review, Jennifer! We are happy to hear that you had a great experience with our team and that you were fully satisfied with the service provided. We appreciate your recommendation!

January 18, 2025

Dealership Rating

Employee Rating

Hannah was very efficient in helping me with my service. However I only have 75,000 miles on my 20 year old Lexus and don’t drive very much as I am 84 years old but I had to have a 100,000+ service and cost However I only have 75,000 miles on my 20 year old Lexus and don’t drive very much as I am 84 years old but I had to have a 100,000+ service and cost $2,000 when all I wanted was oil change, tires rotated, inspection and wash. I bring it in once a year and have no problems. Also forgot to give her my $30 off service coupon and extra key for battery change. It was $1,500+and two tire sensors for another $500. That’s a lot! More

by bettysilvey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 21, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback, bettysilvey. We appreciate your kind words about Hannah's efficiency in helping you with your service. We apologize for any inconvenience you experienced during your recent visit. Your concerns have been noted and will be taken into consideration for future improvements.

January 02, 2025

Dealership Rating

Employee Rating

First rate service experience. All of the employees were courteous and respectful, also we were greeted with a smile from everyone. All of the employees were courteous and respectful, also we were greeted with a smile from everyone. More

by WALKERRI72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Bradley, Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Jonathan Chouest, Kathryn Venable

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Jan 03, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience at Price LeBlanc Lexus. We are thrilled to hear that our team provided you with first-rate service and made you feel welcomed with their courteous and respectful demeanor.

December 30, 2024

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Employee Rating

Accommodate my needs in providing transportation while my car is being serviced. The service representative is very professional. car is being serviced. The service representative is very professional. More

by EETAYLOR23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 02, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, EETAYLOR23. We are happy to hear that our service representative accommodated your transportation needs. We strive to provide professional and convenient service to all of our customers.

December 28, 2024

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Employee Rating

Excellent service from the time I drove up until the time I left. No complaints as usual. I left. No complaints as usual. More

by sylestial

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Jonathan Chouest, Kathryn Venable

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Dec 30, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, Sylestial. We're thrilled to hear that you had a positive visit and that our service met your expectations. We appreciate your continued support and look forward to serving you again in the future.

December 22, 2024

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Employee Rating

Convenient and comfortable waiting area. Wait time not too bad for my husband. He’s had back surgery and needs to walk and sit Wait time not too bad for my husband. He’s had back surgery and needs to walk and sit More

by BROOKELTHERIOT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with us, BROOKELTHERIOT. We're glad to hear that our waiting area was convenient and comfortable for your husband. We appreciate your feedback and hope to see you both again soon.

December 21, 2024

Dealership Rating

Employee Rating

The service is great - for the car. The people in “customer service” leave much to be desired. The people in “customer service” leave much to be desired. More

by ROBANDNINA95

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review. We are glad to hear that you are satisfied with the service for your car. We apologize for any shortcomings in the customer service you experienced and we appreciate your feedback as we are always looking for ways to improve. If you have any further questions or concerns, please do not hesitate to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience.

December 21, 2024

Dealership Rating

Employee Rating

I had a wonderful experience here. Everyone was pleased to shop at this dealership. My sales person was more than amazing. Jennifer was knowledgeable and patient from start to finish. Everyone was pleased to shop at this dealership. My sales person was more than amazing. Jennifer was knowledgeable and patient from start to finish. More

by TRACYLYNNSMITH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Brown, Brooke Bercegeay, Missy Webb-Harris , Jennifer Fowler

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Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your positive experience at Price LeBlanc Lexus. We are thrilled to hear that Jennifer provided you with exceptional service and made your car-buying experience a pleasant one. We appreciate your kind words!

December 21, 2024

Dealership Rating

Employee Rating

Quick services with excellent quality and a very nice wash job. Thanks 2 you all wash job. Thanks 2 you all More

by Billionaire

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you were pleased with the quick service, excellent quality, and nice wash job during your visit. We appreciate your feedback and look forward to serving you again in the future.

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