Hannah Prahter
Hannah Prahter at Price LeBlanc Lexus

Hannah Prahter | Page 8

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.6
163 Reviews
4.6

163 Reviews

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163 Reviews of Hannah Prahter

August 28, 2024

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Employee Rating

Fast, thorough service on my vehicle--I am very satisfied! This is where I bought my vehicle. More

by lizwandre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave us such a positive review, Liz! Thank you for purchasing and servicing with us, and we appreciate your continued support!

August 28, 2024

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The service was great, but I would like to know if there are coupons available that would give a customer some savings, why they are not automatically given the discount and have to ask? More

by ANGELICA.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback. We’re glad you had a great experience with our service team. We understand your concern about the availability of service discounts, and our team is always working hard to ensure our customers receive the best possible value. We do have monthly service coupons you can find on our website! If you have further questions about your experience, we encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

August 18, 2024

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Employee Rating

Intermittent rattle from rear of car. Rear seat latch and spare tire adjustment Didn’t fix it. Had to wedge the spoiler and rear glass myself to stop it. Now I’m riding around with a wedg More

by John Veron
Recommend Dealer
No
Aug 19, 2024

Price LeBlanc Lexus responded

We're very sorry to hear you're still experiencing issues with your vehicle, John. At Price LeBlanc Lexus, our service team takes great pride in our commitment to customer satisfaction. Please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205, so we can get these issues resolved.

August 17, 2024

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Organized and professional. Minimal wait time. Customer service is A+ fantastic. Would surely recommend their services More

by anointed2praise07
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Price LeBlanc Lexus responded

Thank you for your five-star review. The Price LeBlanc Lexus team is so grateful to have had you for your service!

August 17, 2024

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Employee Rating

I am very happy with the service received. However, this last visit was for a warranty issue related to the dashboard trim. It is holding for now, but took me 4 times to take it to the deale More

by RGVATEC75
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback. We’re pleased to hear that you’re happy with the service you received, but we also want to address your concerns regarding the warranty issue with your dashboard trim. Your satisfaction is very important to us, and we want to make sure you have a positive experience each time you visit, so we encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

August 16, 2024

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Employee Rating

Always courteous, the waiting area is comfortable. I especially appreciate the room without the tv and the wifi - oh and the snacks. I always look forward to a cold Coke Zero and a bite of a sweet tr More

by HEATHER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Price LeBlanc Lexus responded

We are so glad to hear that you enjoyed the amenities we provide, Heather! Thank you for your loyalty. We strive to create a welcoming and pressure-free environment for all of our customers.

August 15, 2024

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This A very professional establishment. I'm always happy to go.The customer service is always great More

by SHAUNDAGAINEY
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Workmanship
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Recommend Dealer
Yes
Aug 19, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive feedback with us, Shaunda! We're always happy to have you for your service.

August 14, 2024

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Very fast service, great communication and overall friendly staff that made me feel very welcome. More

by OWENDETTMAN2022
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Service Time
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Recommend Dealer
Yes
Aug 15, 2024

Price LeBlanc Lexus responded

We appreciate the five stars! We're glad we could get you in and out so quick!

August 12, 2024

Dealership Rating
Employee Rating

Service Representative very helpful and pleasant. Repair service was done in reasonable time. Great service More

by LOURABELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

Price LeBlanc Lexus responded

We are so pleased that your repair service was completed quickly, Loura! We appreciate your kind words.

August 11, 2024

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Employee Rating

Great service! Thank you so kindly for your service. I won’t drive anything else. More

by mwilcox11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

Price LeBlanc Lexus responded

Thank you for your feedback! We are delighted to hear that you had a great experience with us. It's our pleasure to provide excellent service to our customers.

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