Hans Chandler | Page 17

Dealership itself, good, sales personnel… lack of communication w some… sales manager… same… lake of communication… the sales person Ethan, had been texting me; asked if they could send me a video of communication w some… sales manager… same… lake of communication… the sales person Ethan, had been texting me; asked if they could send me a video of the car I was interested in, I said yes; he said once it was done in detail he would, this was on Tuesday, making it seem like it was getting detailed then. I text mid day Wed, asking for update, he said he was off that day, still no video, then received a text from the new car sales manager (I think) asking if I would like to come in the next day, I went up there Thursday, met at the door by the used car manager and told the other sales manager was off on Thursday’s… after he asked me to come up there that day… then told Ethan didn’t come in until an hour later. He brought the car around that I was interested, told me it wasn’t ready to be show; the damage had not been fixed, nor has been through detail and service wasn’t done with it. Other sales manager nor Ethan bothered to mention the vehicle had been WRECKED, with damage to the front and back of the car. Heath the used car sales manager, worked with me, helped me out with trade value and asked did I want to still work with Ethan or a different sales person, I said I didn’t want to work with Ethan bc it had been 2 days and still no video of the car or an update and lack of communication regarding the damage to the vehicle. I worked with James. And he was great, answers every question I had, if he didn’t know for sure he would find out. Did not me hanging. Finance manager Han, used car sales manager Heath and sales guy James, and Calvin in served were amazing and did not miss a beat. More

by kjguiden Verified Customer Verified Customer

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Our salesman was very kind and respectful. He answered all our questions. He was very professional. He answered all our questions. He was very professional. More

by berryjess.burgess Verified Customer Verified Customer

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Very curious and helpful answering all our questions. Did not pressure us. Great buying experience. Did not pressure us. Great buying experience. More

by steve.plant Verified Customer Verified Customer

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When I arrived at Honda World,Dionte Callaway greeted me. He asked my what I was looking for - which was a lot of must have's. He didn't hesitate and took me right to my perfect dream vehicle. He worked w He asked my what I was looking for - which was a lot of must have's. He didn't hesitate and took me right to my perfect dream vehicle. He worked with me to make it fit into my price-range. I drove out of there very happy! He was respectful to me and didn't pressure me at all. I have already referred him to 5 people. Thank you again, Dionte Callaway! I will purchase from you again and again. More

by Susan drives a Passport! Verified Customer Verified Customer

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I had such a great experience! Eric was so sweet and genuinely cared about our experience. Eric was so sweet and genuinely cared about our experience. More

by tabithaknightn Verified Customer Verified Customer

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It was a fast and easy process from start to finish. Very professional, courteous staff that listened to my needs and help me find the right car. Very professional, courteous staff that listened to my needs and help me find the right car. More

by pamelabossarte Verified Customer Verified Customer

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The staff was all very helpful. My sales representative was very helpful and answered all my questions and concerns. My sales representative was very helpful and answered all my questions and concerns. More

by Fatima Estrada Verified Customer Verified Customer

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pleasure to deal with! ! the whole staff was very professional and very helpful throughout the process ! the whole staff was very professional and very helpful throughout the process More

by garystover Verified Customer Verified Customer

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Everyone was very professional and I felt right at home. I look forward to working with them in future. I would also recommend this dealership to anyone looking to buy a Honda. I look forward to working with them in future. I would also recommend this dealership to anyone looking to buy a Honda. More

by rsheph60 Verified Customer Verified Customer

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This is our 3rd vehicle from Honda world and it won’t be our last!! We love the the dealership and Jessie made the whole experience even better!! our last!! We love the the dealership and Jessie made the whole experience even better!! More

by SHANNONFULLER Verified Customer Verified Customer

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