"I had a great experience working with Harold from BMW..."
I had a great experience working with Harold from BMW Silver Spring. He worked diligently with me to get the car that I wanted and was always available to respond to any questions that I had. He got me a great deal and his caring demeanor is a big reason why I decided to get my car from BMW of Silver Spring.
"I contacted Harold Shelby about a pre-owned car. Harold..."
I contacted Harold Shelby about a pre-owned car. Harold was professional, friendly, and most importantly, Harold is a man of his word: He promised the car would be cleaned and out front of the dealership and it was. Paperwork and negotiations handled swiftly and efficiently. Harold filled the car with gas, installed permanent license plates, and gave me a handsome gift. I would buy again from BMW of Silver Spring. I’ve already recommended Harold to a co-worker looking for a new BMW.
"My wife and I just had probably the best car buying..."
My wife and I just had probably the best car buying experience ever. All thanks to our client advisor, Mr Harold Shelby. Harold was very patient, understanding, and very supportive of our decisions from beginning to end. He listens (!), he provides suggestions, and he really means it when he says we’ll make it work. Harold did an exceptional job for us! I highly recommend this dealership and all its staff who helped us purchase a new BMW X2 for my wife. We will definitely be coming back here for another BMW when time comes.
"My experience at BMW of Silver Spring is by far one of..."
- Erica M.
My experience at BMW of Silver Spring is by far one of the best experiences I've had at a car dealership! My client advisor, Harold Shelby was so incredibly patient, kind, understanding and knowledgeable. In the past I have walked away from other dealerships feeling pressured to make a decision on a vehicle I expressed interest in, but thankfully that was not my experience at BMW of Silver Spring. I took my time making my decision and felt fully supported by Harold along the way. He gave me the space and time I needed to feel confident in my final decision which I am extremely grateful for. I highly recommend this dealership and I look forward to continuing a relationship with them in the future.
"So, I did a thing and purchased my very first BMW X1!..."
So, I did a thing and purchased my very first BMW X1! Giving a major shout out to Harold Shelby of BMW of Silver Spring. Not only did he find me the best deal based on my personal needs and wants..(after all, it’s been my dream car for yearsss) but he was patient and very responsive to my endless questions! He’s the absolute best! I’m loving my BMW and highly recommend him and this great dealership.
"Harold Shelby gave me the greatest car buying experience..."
Harold Shelby gave me the greatest car buying experience thus far. He listened to my needs / wants and found the ultimate driving machine for me. I enjoyed his one on one service and attention to detail so much I came back a week later for a second BMW.
"We have had the pleasure of working with an excellent car..."
We have had the pleasure of working with an excellent car salesman at BMW of Silver Spring, Harold Shelby. We worked with Harold to purchase a new BMW and it was a very positive, pleasurable experience. After spending a few hours test driving and looking at different models we soon realized how much Harold cares about his customers: he listens to your wants, he provides thorough answers, and he responds promptly to emails. He is extremely knowledgeable about BMWs and his manner is friendly and personable. He demonstrates this when he says "we can make it work." He offers no empty promises, he makes it work every time! In our opinion Harold Shelby models "customer satisfaction".
Other Employees Tagged:
Sherrif, the BMW "genius", Max in management
"Mr Harold Shelby helped me out and i was on a car search..."
Mr Harold Shelby helped me out and i was on a car search for almost a year but refused to pick just anything. Harold recommended a car to me and as soon as i test drove it, i knew it was the perfect car for me. I left out with keys to the car the same day! He worked within my budget and i didn't feel rushed whatsoever. So grateful i came across this dealership and a big thank you again to Harold!!
"We just got the BMW X5 a couple days ago from BMW of..."
We just got the BMW X5 a couple days ago from BMW of Silver Spring. The car is very beautiful. The process (with all the paper work) is so fast and easy. Thank you, Harold, for doing such a good job helping us with the new car. We're very pleased. Thank you!!!
"My experience with Harold Shelby and Silver Spring was..."
My experience with Harold Shelby and Silver Spring was excellent. Harold was attentive to my interests and I would certainly do business here again. The dealership exemplified competency in all areas.