Naeim Imaniyan

Desiree was extremely helpful and made our decision to purchase easy and she worked to provide the car we were looking for. She has also been great at following up with us after the purchase to check if purchase easy and she worked to provide the car we were looking for. She has also been great at following up with us after the purchase to check if we needed anything. Finally she made sure we understood the features of our new car before we left the lot. Overall great experience. More

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The dealership was great , all interactions over 2 visits were very pleasant. I would definitely make another purchase from them in the future. were very pleasant. I would definitely make another purchase from them in the future. More

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I was very pleased with the service the dealership provided and the service that Tom Bishop was exceptional . I purchased a 21 BMW X6 and I am in love with this vehicle . provided and the service that Tom Bishop was exceptional . I purchased a 21 BMW X6 and I am in love with this vehicle . More

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Smooth and seamless experience. Low pressure and up front negotiation. Amit was a great salesman who understood exactly what I was after and got me a great deal. Low pressure and up front negotiation. Amit was a great salesman who understood exactly what I was after and got me a great deal. More

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Very pleased with this dealership salesman Ron Askew. He had sold me my last two BMW’s. He is the best. He had sold me my last two BMW’s. He is the best. More

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I recently leased a 2026 BMW 330i from BMW of Silver Spring, and I can say without hesitation that my Client Associate, Tom Bishop, delivered one of the most impressive customer service experiences I’ve Spring, and I can say without hesitation that my Client Associate, Tom Bishop, delivered one of the most impressive customer service experiences I’ve had in any high-end retail environment. From our very first interaction, Tom took the time to genuinely understand me as a customer — not just as a sale. He asked thoughtful questions about the type of driving I do, my goals for owning a BMW, and my overall budget and desired monthly payment. That consultative approach made all the difference. Rather than pushing a vehicle on me, Tom listened, assessed my needs, and built a recommendation around them. What truly set Tom apart was his ability to articulate why BMW was the right choice for my specific goals — connecting the brand’s legacy of the Ultimate Driving Experience directly to what I was looking for in a vehicle. He kept me informed about incoming models, trim packages, and options that aligned with my needs. He struck the rare balance between attentive and respectful, never making me feel rushed or pressured. His follow-up was timely, professional, and always value-added. But the moment that truly defined Tom’s character came on delivery day. Due to an unavoidable work obligation, I arrived nearly two hours late — well past closing time. Without hesitation, Tom and his team stayed late to finalize negotiations and close the deal. He personally installed my license plate brackets and then sat with me one-on-one to walk me through every feature of the vehicle before I drove off the lot. Not once did he make me feel like an inconvenience. That level of dedication, professionalism, and genuine care for the customer is extraordinarily rare. Tom Bishop represents exactly the kind of associate that elevates a dealership from transactional to exceptional. He embodies the BMW brand in every interaction, and BMW of Silver Spring is fortunate to have him. I would not hesitate to recommend Tom to anyone considering a BMW — and when my lease is up, he’ll be my first call. More

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BMW of Silver Spring provided outstanding service, professionalism, transparency, and made my entire car-buying experience enjoyable. professionalism, transparency, and made my entire car-buying experience enjoyable. More

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Great dealership- we’ve purchased two cars from the group, all very easy. The showroom and staff are welcoming. Highly recommend!!! group, all very easy. The showroom and staff are welcoming. Highly recommend!!! More

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I recently purchased an X3 from BMW of Silver Spring. The experience was one of my best car purchasing experiences. The Client Advisor, Edwin Melendez, was attentive and responsive. They did not have the The experience was one of my best car purchasing experiences. The Client Advisor, Edwin Melendez, was attentive and responsive. They did not have the vehicle in their inventory but Edwin located the vehicle Saturday afternoon and had it onsite Monday morning. Edwin collected the pertinent information from me to complete the purchase process and to reduce waiting time at delivery. I arrived at 4:00 PM. The car was detailed and waiting for me. I completed the finance process, received a feature overview and orientation and was on the road by 5:30 PM. It was a quick and hassle free process. More

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Excellent sales experience overall. Abiola understood my needs and professionally handled the transaction from start to finish. Would definitely buy from him again. The finance stage in Abiola understood my needs and professionally handled the transaction from start to finish. Would definitely buy from him again. The finance stage in the other hand needs improvement. The upsell on add ons l was not interested in continued even after l told the representative 4 to 5 times that l was not interested. It was super annoying. Overall l would buy from this dealership again but only because of the excellent sales experience. More

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