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Harold Stone
Harold Stone at Ciocca Toyota of Williamsport
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Harold Stone | Page 15

Service Manager

Ciocca Toyota of Williamsport

203 Lycoming Mall Dr
Muncy, PA 17756

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4.6
200 Reviews
4.6

200 Reviews

Write a Review

200 Reviews of Harold Stone

July 28, 2023

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Employee Rating

Usually they are great but this was not a good visit. They charged me for an installation of a filter that was left laying on my back seat still in the wrapper More

by PSUNO1
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Workmanship
Service Time
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Recommend Dealer
No
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Aug 15, 2023

Ciocca Toyota of Williamsport responded

PSUNO, we apologize for your experience with us. We are going to follow up with the technician that worked on your vehicle to make sure this does not happen again. If you would like to discuss any of these matters further, please contact our Service Manager at (570) 323-4683

July 28, 2023

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Employee Rating

Very welcoming and fast paced. Everyone I come into contact with was very professional and friendly. More

by PAIGE.AKP
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Strange

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Aug 15, 2023

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Paige! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 27, 2023

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Nice and personable, the assistant was very helpful. Service was quick with a nice waiting room More

by geoff30
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Hess

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Aug 16, 2023

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Geoff! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 27, 2023

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Very accommodating. Took great care of me and my car. Fast at getting an appointment More

by Loretta Miller
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Recommend Dealer
Yes
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Aug 15, 2023

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

July 24, 2023

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Employee Rating

They are a better dealership than others in the area. I have had service done through them and it was excellent. More

by DBHILL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ahearn, Ralphina Moccia

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Jul 24, 2023

Ciocca Toyota of Williamsport responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

July 22, 2023

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Did a oil change and the service was Professional start to finish. Will use again. More

by laidback70
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Recommend Dealer
Yes
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Jul 24, 2023

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, laidback70! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 22, 2023

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It was a good experience I have been there before and will probably go back to them again More

by CarolPainton.50
Recommend Dealer
Yes

Other Employees Tagged: Kory Eck, Braydon Cross

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Jul 24, 2023

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review, Carol! We appreciate your kind words regarding our dealership, and hope to see you again soon.

July 22, 2023

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Customer service went to xxxx since they bought out Fairfield Toyota. They do everything by text messages and don't call you. I called a couple of times to see what the status of my vehicle was due t More

by gyoung180
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Workmanship
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Recommend Dealer
No
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Jul 24, 2023

Ciocca Toyota of Williamsport responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (570) 323-4683 so we can learn more and work to make this right!

July 21, 2023

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Employee Rating

The folks at Ciocca have been great. The sales and finance team were patient and easy to talk to when we bought our van, and the service department has been excellent, prompt and friendl More

by HEYJAMESGUESSWHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Engleman

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Jul 24, 2023

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, James! We're always here to help if anything else comes up!

July 21, 2023

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Employee Rating

Very friendly staff. My appointment was timely and really liked the video of the service they provided. Comfortable area while I waited. More

by GINGERY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Hess

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Jul 24, 2023

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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