Harry Faitelson | Page 7

I am taking the time to send this note and let you know about the experience I had purchasing a Pre-owned, Certified Lexus, IS250 from Lexus of North Miami. I would just like to give you a bit of history s about the experience I had purchasing a Pre-owned, Certified Lexus, IS250 from Lexus of North Miami. I would just like to give you a bit of history so you can understand why I am so thrilled with Harry Faitelson and the dealership. My husband was an Auto Salesman for many years and so I have never had to go to a dealership by myself to purchase a car. As a matter of fact, he always just brought the car home and so I felt like a fish out of water walking into the dealership to actually purchase a car on my own. Harry had helped me when I first purchased a 2007 Lexus IS and so I requested to see him again. I felt I needed the help of a gentleman and that is exactly what I received. He had the car ready for a test drive as soon as I arrived. We spoke about the price and what I could afford. He kept calming me and reassuring me that we would work something out since this was the exact color, and auto that I wanted. He stayed with me, at my request, when I had to go to the finance office which is something I really was not comfortable with. When my husband was alive we always paid cash for the car. I was apprehensive about going in there, but as I said, he was with me the whole time. I did not think I was going to take the car home yesterday, but everyone that helped me was so wonderful. I drove home in my 2008 Lexus IS250, pearl white and was the happiest lady in the world. I would not think of buying any other car in any other dealership. You can be proud of these people that work so hard to make their customers happy. I believe I would have rated them 10 if the rating went that high. Thank you and I wish to thank them for the courtesy given to me. My husband passed away in 2004 so this was a very big step for me and I enjoyed every minute of it. Gail Cohen, 1082 SE 6th Avenue, Dania Beach, Florida 33004 More

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