Hayden Billick | Page 2

We did not feel pressured, we felt respected. Everyone we worked with were personable and kind. Thanks! Everyone we worked with were personable and kind. Thanks! More

by FF_MONTY Verified Customer Verified Customer

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the service we got from Jennifer and Hayden was excellent, however we asked Hayden if they would replace the wipers before we picked up the car as I noticed they were in poor shape when I test drov excellent, however we asked Hayden if they would replace the wipers before we picked up the car as I noticed they were in poor shape when I test drove the vehicle 2 days before hand. On my way out to sign paperwork I was told by Jennifer that the service crew was filling up the gas and getting the car ready. When we drove off the lot the tank was still only at 1/2 tank, wipers were still trash, grease marks on the back seats (possibly left over residue from cleaning I hope) and just overall you can tell the car wasn't fully detailed before we picked it up. not a huge deal, but not what you want when buying a new vehicle. More

by TEDE842 Verified Customer Verified Customer

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So very pleased with the whole experience! The salesman went above and beyond to answer and help with all my questions. I would recommend anyone looking to deal with buying a new or used vehic The salesman went above and beyond to answer and help with all my questions. I would recommend anyone looking to deal with buying a new or used vehicle to definitely give them your first choice!!!! Thank you all again for your customer service!!!! More

by SAMBO83814 Verified Customer Verified Customer

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Friendly, knowledgeable, jovial and professional , not pushy, explained things well, did not talk down to me, efficient! pushy, explained things well, did not talk down to me, efficient! More

by BOBBIFREY Verified Customer Verified Customer

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Haven't completed my purchase yet so far everyone has been excellent. I can't wait to get my new car. been excellent. I can't wait to get my new car. More

by LADISER Verified Customer Verified Customer

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I loved being able to qualify for financing and being able to make a down payment over the phone. Not having to spend a whole day in a dealership was great. able to make a down payment over the phone. Not having to spend a whole day in a dealership was great. More

by RONDAMCQ28 Verified Customer Verified Customer

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It was a pleasant buying experience. Staff was knowledgeable, answered my questions and not pushy. The waiting area was kid friendly, snacks and drinks available along with some engagin Staff was knowledgeable, answered my questions and not pushy. The waiting area was kid friendly, snacks and drinks available along with some engaging entertainment. It also had a multiple charging station, a must for teens. More

by BEINDACOX Verified Customer Verified Customer

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Everyone was so helpful and nice Loved that they offered coffee and water Also filled up my gas tank coffee and water Also filled up my gas tank More

by FIRSTCLASSDEB Verified Customer Verified Customer

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Great customer service! ! Everyone was very friendly, helpful and I love my new car! Thanks George gee! ! Everyone was very friendly, helpful and I love my new car! Thanks George gee! More

by JMEHOJAH Verified Customer Verified Customer

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Hayden made my experience incredibly easy. I live about 3 hours away from your dealership. We had everything taken care of via email, I literally walked in, handed over the keys for my trade, I live about 3 hours away from your dealership. We had everything taken care of via email, I literally walked in, handed over the keys for my trade, signed papers, and drove off the lot in under 45 minutes! A great experience all the way around. The only downside is getting home and finding out most large insurance companies won’t cover Kias. Kia either needs to start their own insurance company or let buyers know. I haven’t gotten my rates yet, but if they are as bad as I hear, I will be selling my Kia immediately. Kia needs to address this issue and do whatever it takes to get these cars insurable again! More

by HKAELBER Verified Customer Verified Customer

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