Hayden Conner | Page 2

Great experience At this visit all lithia employees I encountered were very friendly and professional. Listened and took care of what I wanted in a timely manner. Plan At this visit all lithia employees I encountered were very friendly and professional. Listened and took care of what I wanted in a timely manner. Plan on returning for future service work. More

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Dodge service department is awesome Amazing friendly kind. Got the work done quick. Easy to work with. Scheduling to get the work done was easy and simple. I wouldn’t go anywhere else. Amazing friendly kind. Got the work done quick. Easy to work with. Scheduling to get the work done was easy and simple. I wouldn’t go anywhere else. More

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Service and recall. Just drove in for oil change fuel filter change 4x4 service ask about a recall notice I got concerning a locking pin on transmission service tech sai Just drove in for oil change fuel filter change 4x4 service ask about a recall notice I got concerning a locking pin on transmission service tech said they would take care of it ,the service was fast about 2 hrs. and I was on my way. More

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Super Quick Stopped for oil change on my way to Portland and they got me right in. The customer service was great and felt very genuine. Thanks! Stopped for oil change on my way to Portland and they got me right in. The customer service was great and felt very genuine. Thanks! More

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Outstanding Service on Sprinter Airbag Recall My Itasca Navion RV is built on a Dodge-branded 3500 Sprinter chassis, which was included in the recent airbag recall. I live all the way up in Belli My Itasca Navion RV is built on a Dodge-branded 3500 Sprinter chassis, which was included in the recent airbag recall. I live all the way up in Bellingham, Washington, but the local Dodge dealer is awful, in every way. Lithia Chrysler Jeep Dodge has an excellent reputation amongst the owners of this make and model of RVs when it comes to service, so I decided the trip was worth it, as numerous other owners complained of how the recall work was botched by other Dodge dealers. This dealership was excellent from the time I first called, until I drove away with the work completed. I was assigned to service advisor Hayden Connor. He scheduled my appointment, made sure the proper parts were in when I arrived, and was professional, friendly, attentive and reassuring. Other Sprinter owners on the RV chat group have complained that the work took 2 or 3 trips to a dealership, but my work was done within the promised 6 hours. A pleasant shuttle driver provided prompt transportation to and from my mother's house where I visited until the work was completed. This kind of excellent service is rare, and was well worth the 20 hours of driving from Bellingham to Medford and back. Highly recommended. More

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2002 Dakota coolant leak Hayden, Clayton and the mechanic, Kim, were very accommodating. The leak was tough to diagnose but Kim found and fixed the problem, intake manifold g Hayden, Clayton and the mechanic, Kim, were very accommodating. The leak was tough to diagnose but Kim found and fixed the problem, intake manifold gasket. Gave me a loner car which was much appreciated and came to my rescue when the battery in the truck went dead after I picked it up the second time. They did a load test on the battery and found it was toast, gave me a good deal on a new battery. I am a very pleased customer. More

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Thank you for bringing my "Rubi" back to life!!! I experienced a mishap with a jump start, and it resulted in a damaged TIPM, battery, and stereo amplifier. The towing company was very apologetic and I experienced a mishap with a jump start, and it resulted in a damaged TIPM, battery, and stereo amplifier. The towing company was very apologetic and covered the cost of the repairs. Hayden Conner at Lithia Jeep Service Center (Medford, Oregon) was so very helpful in overseeing the repairs. He took care of me and my Jeep just as if it were happening to himself and his vehicle. I cannot thank you enough for your help! More

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