Hayley Borris

Everyone working for the dealership was extremely courteous, friendly, attentive, addressed every question I had provided thorough responses. The entire process was straightforward and fairly quick. courteous, friendly, attentive, addressed every question I had provided thorough responses. The entire process was straightforward and fairly quick. My overall experience was very positive and appreciate the level of service that I received. More

by zimmie825 Verified Customer Verified Customer

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Everybody was kind, welcoming and helpful. They even delivered my car to me very grateful They even delivered my car to me very grateful More

by srmwdl52 Verified Customer Verified Customer

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Hayley did a fantastic job. She explained everything clearly and was also very helpful completing the sale and the paperwork needed. She spent lots of time with me and I did not She explained everything clearly and was also very helpful completing the sale and the paperwork needed. She spent lots of time with me and I did not feel rushed through the process. She was very helpful on follow-up questions too. She made sure I was satisfied with the process. Alejandro did a great job getting me a fair price for the car and trade in. Alejandro also made sure I was satisfied with the process. Zach did a nice job completing the finance step. I did not feel high pressure during the entire process. I also felt all were honest with the details. I am very pleased with Mentor Genesis and highly recommend them for your next purchase. One of the best car buying experiences I have been through. More

by Chanista Verified Customer Verified Customer

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Hayley Borris was an absolute pleasure to work with and she was very helpful and knowledgeable. she was very helpful and knowledgeable. More

by ed145817 Verified Customer Verified Customer

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Buena atencion hacia los clientes Muy amables buena experiencia. Que mas puedo decir Siempre el mejor servicio experiencia. Que mas puedo decir Siempre el mejor servicio More

by LAURO912 Verified Customer Verified Customer

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I have purchased numerous new vehicles in my life at different dealerships, but my experience at Genesis of Mentor was second to none. The sales team exceeded my expectations in helping us chose the ve different dealerships, but my experience at Genesis of Mentor was second to none. The sales team exceeded my expectations in helping us chose the vehicle that was right for us - thanks Kevin and Alejandro! The vehicle delivery process was amazing - even the meeting with the Finance Manager. The dealership facility was very impressive as well. More

by Dan Verified Customer Verified Customer

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Best dealership I have bought from in 40 years of buying/leasing cars. You can tell great thought went into the construction of the dealership. In addition, we met with 5 people (including the GM) buying/leasing cars. You can tell great thought went into the construction of the dealership. In addition, we met with 5 people (including the GM) and everyone was extremely professional with a customer focused approach. They will get my future business for sure. More

by lukesossi Verified Customer Verified Customer

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Genesis of Mentor sales staff were incredible and very professional , I recommend them to all my friends and family professional , I recommend them to all my friends and family More

by MARKEBELING92273 Verified Customer Verified Customer

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Great advice on service needed. Very quick turnaround time. Highly recommend both servi e and sales department. Very quick turnaround time. Highly recommend both servi e and sales department. More

by JVH Verified Customer Verified Customer

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Very flexible with the different models I considered, making each car available at a location that was convenient for me to do the test drive. Keeping their word to hold the one delivery they received o making each car available at a location that was convenient for me to do the test drive. Keeping their word to hold the one delivery they received of the model that was eventually of most interest to me. More

by MIKZI614 Verified Customer Verified Customer

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