Zach Alicea

The dealership and its team were welcoming and professional. Treated us a valued customer would expect. professional. Treated us a valued customer would expect. More

by joekuebler23 Verified Customer Verified Customer

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Very pleasant to work with, and very courteous employees. I would recommend Genesis of Mentor to everyone. I would recommend Genesis of Mentor to everyone. More

by DELMAS_SCHOCK Verified Customer Verified Customer

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I purchased a 2023 Honda CRV Hybrid and traded in a 2024 Genesis GV70. Sales and Management put together a deal, which I felt was a good value based on the Genesis trade-in price, the Honda price, and fina Genesis GV70. Sales and Management put together a deal, which I felt was a good value based on the Genesis trade-in price, the Honda price, and finance rate for the purchase. That's one of the best things you can say about a car sales transaction. Management worked to obtain the best finance rate for me. Sales contacted my insurance company to obtain coverage and printed new insurance cards. Finance transferred license plates to the Honda. Sales was professional and represented the dealership well throughout the process. More

by pelcicj Verified Customer Verified Customer

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I would highly recommend Genesis of Mentor for anyone looking to purchase a Genesis. Everyone at the dealer was wonderful to work with and everyone treated myself and my husband with nothing but kindness looking to purchase a Genesis. Everyone at the dealer was wonderful to work with and everyone treated myself and my husband with nothing but kindness. The whole process of buying a new vehicle and trading in my older vehicle went extremely well. It was such a smooth transaction. More

by shannon.mcginnis0 Verified Customer Verified Customer

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This is my second time to the Genesis Dealer in Mentor, Ohio and everyone there is amazing to deal with. The sales team is great, management is amazing and the finance department makes everything smooth. G Ohio and everyone there is amazing to deal with. The sales team is great, management is amazing and the finance department makes everything smooth. Genesis makes a fantastic car and the whole experience was smooth and effortless. More

by shannon.mcginnis0 Verified Customer Verified Customer

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The dealership has a very LUXURIOUS feel to ut and the people are always really nice! people are always really nice! More

by TIM.JONES6054 Verified Customer Verified Customer

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Everybody was kind, welcoming and helpful. They even delivered my car to me very grateful They even delivered my car to me very grateful More

by srmwdl52 Verified Customer Verified Customer

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They were very helpful in showing us multiple vehicles, till I found it, love Joe till I found it, love Joe More

by gypsynonna Verified Customer Verified Customer

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The process from start to finish was transparent and streamlined. The sales associate (Alexis) was well informed about the trim levels and differences. The sales manager worked closely with Alexis to he streamlined. The sales associate (Alexis) was well informed about the trim levels and differences. The sales manager worked closely with Alexis to help close the deal. More

by JRhoades1 Verified Customer Verified Customer

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Great customer service start to finish. They completely walked me thru the car and the Connected Services app. They completely walked me thru the car and the Connected Services app. More

by mcarbin Verified Customer Verified Customer

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