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Zach Alicea
40 Reviews
40 Reviews
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40 Reviews of Zach Alicea
June 04, 2026
The dealership has a very LUXURIOUS feel to ut and the people are always really nice! people are always really nice! More
by TIM.JONES6054
Verified CustomerOther Employees Tagged: Alejandro Rivas
May 24, 2026
Everybody was kind, welcoming and helpful. They even delivered my car to me very grateful They even delivered my car to me very grateful More
by srmwdl52
Other Employees Tagged: Hayley Borris
May 16, 2026
They were very helpful in showing us multiple vehicles, till I found it, love Joe till I found it, love Joe More
by gypsynonna
Other Employees Tagged: Alejandro Rivas , Joe Kennedy
May 05, 2026
The process from start to finish was transparent and streamlined. The sales associate (Alexis) was well informed about the trim levels and differences. The sales manager worked closely with Alexis to he streamlined. The sales associate (Alexis) was well informed about the trim levels and differences. The sales manager worked closely with Alexis to help close the deal. More
by JRhoades1
Other Employees Tagged: Alexis Ledesma and Jennifer Skrtic
May 01, 2026
Hayley did a fantastic job. She explained everything clearly and was also very helpful completing the sale and the paperwork needed. She spent lots of time with me and I did not She explained everything clearly and was also very helpful completing the sale and the paperwork needed. She spent lots of time with me and I did not feel rushed through the process. She was very helpful on follow-up questions too. She made sure I was satisfied with the process. Alejandro did a great job getting me a fair price for the car and trade in. Alejandro also made sure I was satisfied with the process. Zach did a nice job completing the finance step. I did not feel high pressure during the entire process. I also felt all were honest with the details. I am very pleased with Mentor Genesis and highly recommend them for your next purchase. One of the best car buying experiences I have been through. More
by Chanista
Other Employees Tagged: Alejandro Rivas, Hayley Borris
April 29, 2026
My experience with Joe was the best car buying experience that I've ever had. The time he took with us and the non-pressure based approach was amazing. The care that he took with us and his transparency and that I've ever had. The time he took with us and the non-pressure based approach was amazing. The care that he took with us and his transparency and honesty made for an incredibly low stress and positive car buying experience. I would buy all of my future cars from Joe! More
by Damianfinancials
Other Employees Tagged: Joe Kennedy
April 15, 2026
Absolutely the best experience buying a vehicle. The salesman CJ went above and beyond to accommodate me. Zach in finance is organized and quick with the paperwork process. Jen the manager was The salesman CJ went above and beyond to accommodate me. Zach in finance is organized and quick with the paperwork process. Jen the manager was very nice and made it a point to thank me for my business. The service associates were also very nice. More
by CHRISTINEK1227
April 01, 2026
Excellent overall experience. Customer friendly staff and extremely knowledgeable salesperson. CJ was outstanding. Dealership is in fantastic shape. Love my new Genesis GV70! Customer friendly staff and extremely knowledgeable salesperson. CJ was outstanding. Dealership is in fantastic shape. Love my new Genesis GV70! More
by Tom
Other Employees Tagged: Alejandro Rivas , CJ Ughamba (sales)
April 01, 2026
This was the absolutely best experience I’ve ever had when buying a car. The dealership is beautiful, my sales associate was THE BEST, the finance manager was quick and organized. and the GM even made when buying a car. The dealership is beautiful, my sales associate was THE BEST, the finance manager was quick and organized. and the GM even made her way over to introduce herself. Great is an understatement. Thank you CJ, Zach and Jen from Classic Genesis in Mentor Ohio. More
by CHRISTINEK1227
Other Employees Tagged: CJ and Jen
