Haytham Fakhoury | Page 5

I purchased a vehicle eight months ago from Gary Yeoman Honda, and I’ve had several issues since. They sold me the car with a motor part that wasn’t properly installed, and I had to spend $226 of my own mo Honda, and I’ve had several issues since. They sold me the car with a motor part that wasn’t properly installed, and I had to spend $226 of my own money to fix it. When I brought this to their attention, they only offered me a tire rotation. I accepted, but after the rotation, the car began shaking and pulling to the right. When I returned to the dealership, the technician told me one of the tires was smaller than the others. This tire had passed their inspection when I purchased the vehicle, but now that it was moved to the front, the technician admitted it wasn’t safe. He even said he wouldn’t let his own wife drive the car in that condition. Despite this, the dealership refused to take responsibility and told me I’d have to purchase a new tire, even though this smaller tire was on the car when I bought it. Their lack of responsibility is unacceptable. Not only was the car sold to me in an unsafe condition, but they also failed to resolve the issue after admitting the problem. My safety, and that of my family, seems irrelevant to them. They simply want me to spend more money rather than correct their mistake. This is terrible customer service, and I’m still waiting for them to address this dangerous situation. More

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Garrett Thomas was very friendly and efficient in taking care of our problem. He clearly explained what to expect and the final solution. care of our problem. He clearly explained what to expect and the final solution. More

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Awesome service! Everyone is very friendly and professional. Highly recommend Gary Yeomans service center for your repair needs. Everyone is very friendly and professional. Highly recommend Gary Yeomans service center for your repair needs. More

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Great people. Excellent service. Car works. Reasonable price. Cleaned the car. All at it’s best Excellent service. Car works. Reasonable price. Cleaned the car. All at it’s best More

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My rep, Lisa, was always on top of my complicated situation. Informative and polite. I think, however, that all the reps there are overworked and understaffed, Lisa had well over a dozen vehicles on situation. Informative and polite. I think, however, that all the reps there are overworked and understaffed, Lisa had well over a dozen vehicles on her plate at any time and her phone was always ringing. One suggestion: HIRE MORE HELP! More

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My experience with Brandy and the service department in general was excellent. Brandy was professional, knowledgeable and answered any questions I had expeditiously. As my experience with Brandy and the s general was excellent. Brandy was professional, knowledgeable and answered any questions I had expeditiously. As my experience with Brandy and the service was positive, I will continue to use them for my future vehicle service needs. Kevin Corbett More

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Communication was superb and timeliness as as promised. Service area spotless and individuals very accommodating. Service area spotless and individuals very accommodating. More

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Worst dealership ever they are not honest at all I never buy a card over there again I feel so sorry for the people don't understand about car buy a card over there again I feel so sorry for the people don't understand about car More

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Outstanding group of people. My service advisor, Ziad Adel was terrific, he explained all my issues in clear detail, was very communicative, professional and honest. Coming from My service advisor, Ziad Adel was terrific, he explained all my issues in clear detail, was very communicative, professional and honest. Coming from NYC, I am tough to please, but Gary Yeomans Honda DID IT!! Thank you all. More

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Everyone I came in contact with at Gary Yeoman's Honda was great. Brent Warner went above and beyond to get me the vehicle I wanted. He was very knowledgeable and pleasant. I would definitely recommend was great. Brent Warner went above and beyond to get me the vehicle I wanted. He was very knowledgeable and pleasant. I would definitely recommend this dealership and Brent. More

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