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Heath Hafenstine

Overview Reviews (183) Inventory (283)

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Heath Hafenstine

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Heath Hafenstine | Page 18

Service Advisor

O'Meara Volkswagen

1900 W 104th Ave
Westminster, CO 80234

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4.8

183 Reviews

Overview Reviews (183) Inventory (283)

Dealership Experience

4 yrs, 5 mos

Industry Experience

21 yrs, 2 mos

4.8

183 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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183 Reviews of Heath Hafenstine

May 09, 2022

Dealership Rating

Employee Rating

Heath is a great Service Manager. The service was done perfectly and quickly. The waiting area was clean. The service was done perfectly and quickly. The waiting area was clean. More

by DIANNEMAXFIELD

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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May 09, 2022 -

O'Meara Volkswagen responded

Dianne, Thank you for taking the time to share your feedback with us. Heath and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

May 05, 2022

Dealership Rating

Employee Rating

Great dealer, great service on my vehicle with no complaints here. I will always go back to them for services on my VW. complaints here. I will always go back to them for services on my VW. More

by alonn24

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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May 09, 2022 -

O'Meara Volkswagen responded

Thank you for choosing O'Meara Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 05, 2022

Dealership Rating

Employee Rating

I had an excellent experience and the service technician was very professional. I would recommend this dealership to anybody. was very professional. I would recommend this dealership to anybody. More

by JAMESHEBERLEIN

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Adam Wright

Helpful 0

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May 09, 2022 -

O'Meara Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, James, and it's great to hear about your excellent experience here at O'Meara Volkswagen.

May 05, 2022

Dealership Rating

Employee Rating

I would definitely recommend the dealership because of the service department! Heath is the great at what he does the service department! Heath is the great at what he does More

by ROVERSPORT123

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Adam Wright

Helpful 0

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May 09, 2022 -

O'Meara Volkswagen responded

Thanks for sharing your thoughts about your experience with O'Meara Volkswagen. We appreciate your business and hope to see you again soon!

April 22, 2022

Dealership Rating

Employee Rating

I went in for a tire rotation. They said I didn’t need to make an appointment. They took care of my car quickly. They said I didn’t need to make an appointment. They took care of my car quickly. More

by LAGARBUS

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Adam Wright, Zach Cordova

Helpful 0

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Apr 25, 2022 -

O'Meara Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

April 22, 2022

Dealership Rating

Employee Rating

Always a good experience. They are knowledgeable and friendly and have always fixed my car right the first time. They are knowledgeable and friendly and have always fixed my car right the first time. More

by HEATHER_SOUZA

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Apr 25, 2022 -

O'Meara Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Heather, and look forward to your next visit.

April 20, 2022

Dealership Rating

Employee Rating

Quick service and clean environment. Good communication from advisors and car was delivered on time Good communication from advisors and car was delivered on time More

by DFITZSIMMONS

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Apr 20, 2022 -

O'Meara Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing O'Meara Volkswagen!

April 10, 2022

Dealership Rating

Employee Rating

Love that they are respectful, considerate and do a GREAT job!! Always visit with the mechanic and get a report and ask my questions. Thank you!! job!! Always visit with the mechanic and get a report and ask my questions. Thank you!! More

by D.FITZSIMMONS

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Mechanic Derek is fantastic!

Helpful 0

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Apr 11, 2022 -

O'Meara Volkswagen responded

We appreciate your business and our team looks forward to serving you again soon!

March 29, 2022

Dealership Rating

Employee Rating

Terrible advise on our brakes. We were told after 3 times taking the car in the brakes were OK. Kept hearing a noise so took the car for a second point. Found out brakes were gone We were told after 3 times taking the car in the brakes were OK. Kept hearing a noise so took the car for a second point. Found out brakes were gone in the back of car and very low in front. Dangerous risk to our lives. Never going there again not even to buy a car. More

by LVANWORMER

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Adam Wright

Helpful 0

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Mar 30, 2022 -

O'Meara Volkswagen responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 29, 2022

Dealership Rating

Employee Rating

Excellent service. I’ve never had an issue or complaint. They are always on time and willing to work with me on my needs. I’ve never had an issue or complaint. They are always on time and willing to work with me on my needs. More

by gfelicianojr

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Adam Wright

Helpful 0

Report | Print

Mar 29, 2022 -

O'Meara Volkswagen responded

Thank you for choosing O'Meara Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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