Heather Chicoine
Heather Chicoine at INFINITI of San Antonio
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Heather Chicoine | Page 2

Sales Consultant

INFINITI of San Antonio

12150 W Interstate 10
San Antonio, TX 78230

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4.9
37 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

4.9

37 Reviews

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37 Reviews of Heather Chicoine

December 03, 2023

Dealership Rating
Employee Rating

Professionalism in all areas from service department to customer care and support to sales department More

by nelsonreynes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley at financing department

Dec 05, 2023

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2023

Dealership Rating
Employee Rating

Gus was literally amazing. He made my car buying experience the best I've ever had in my life. I've always spent a whole day at a dealership trying to make a deal before, but h More

by Wesbizra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Guzman, Anthony Cooper, Edgar Perez, Kenny Jensen , Alejandro Carillo, Gus

Nov 10, 2023

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

November 05, 2023

Dealership Rating
Employee Rating

Customer service was exceptional and helpfull with making the vehicle purchase possible for us. Great experience. More

by jhines555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Jensen , Alejandro Carillo

Nov 08, 2023

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

October 13, 2023

Dealership Rating
Employee Rating

All the people at this dealership were very helpful and made the experience easy and convenient.Good customer service. More

by ritakaluskar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kimberly serros was very friendly and answered all the questions

Oct 13, 2023

ritakaluskar responded

All the people at this dealership were very helpful and made the experience easy.

September 20, 2023

Dealership Rating
Employee Rating

They where very fast and professional they made me feel very confortable purchasing my vehicle . More

by joshua.espree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley

Sep 24, 2023

INFINITI of San Antonio responded

Hi Joshua, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 25, 2023

Dealership Rating
Employee Rating

Heather, did a great job of assisting us with our new infinity. She has gone above and beyond to make sure our experience was a positive one. More

by cidchaps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2023

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to Heather here at Grubbs Infiniti Of San Antonio! We look forward to your next visit! Take care!

August 18, 2023

Dealership Rating
Employee Rating

Great communication and follow-up by Heather throughout our purchase decision. We were able to complete much of the decision process remotely (email) before scheduling a visit and test drive. More

by philip_stephens_2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2023

INFINITI of San Antonio responded

Hi Philip, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2023

Dealership Rating
Employee Rating

Car had clear damage. Dealership tried to deny it and just clearly couldn’t care less. More

by mleard
Recommend Dealer
No

Other Employees Tagged: Anthony Cooper

Aug 11, 2023

INFINITI of San Antonio responded

Hello, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (210) 824-1272. We look forward to hearing from you.

May 27, 2023

Dealership Rating
Employee Rating

The whole experience was very professional and effortless. When I was caught deciding between two cars my salesperson managed to find a similar model on the lot so I was able to compare the two li More

by DaisyJoy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 08, 2023

INFINITI of San Antonio responded

Hi Daisyjoy, thank you so much for your positive comments about Grubbs Infiniti Of San Antonio!

May 27, 2023

Dealership Rating
Employee Rating

Very efficient and friendly. Most sales people in showroom spoke to me. Heather assisted with everything. Saw car on auto trader Saturday morning and drove it home Saturday after More

by Jack
Purchase Time
Recommend Dealer
Yes
Jun 08, 2023

INFINITI of San Antonio responded

Hi Jack, we are very happy to have provided you with such a positive experience!

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