Heather Hancock | Page 5
Finance Manager
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
131 Reviews
Write a Review131 Reviews of Heather Hancock
December 18, 2025
I am very pleased with the Atlas I purchased from Southern Team. I have not have contact with the service department but I'm sure I will be just as happy. I had collission service for deer damage and Southern Team. I have not have contact with the service department but I'm sure I will be just as happy. I had collission service for deer damage and my car is only 7 months old, but the repairs make it look as if it never happened. More
Other Employees Tagged: Scott Smith
December 17, 2025
In all the years we have did business with southern team we have been pleased. we have been pleased. More
Other Employees Tagged: Star Ritchie
December 14, 2025
Our experience was the best ever! Our sales person was Star Ritchie. Friday, December 5, my husband and I headed to Roanoke to meet friends for dinner before a Christmas concert. We d Our sales person was Star Ritchie. Friday, December 5, my husband and I headed to Roanoke to meet friends for dinner before a Christmas concert. We decided to leave home an hour ahead of our dinner reservation to “just look” at what cars were available. Star welcomed us when we walked in to Southern Team Subaru. In 45 minutes she found exactly what we wanted and made it all come together so we could make it to our dinner reservation at 5PM. As planned, we returned on Monday, December 8 and finalized the deal. We love our 2026 SUBARU FORESTER! The entire team was wonderful! We especially liked how welcoming they were to our 2 1/2 year old Goldendoodle, Dolly. More
December 06, 2025
I had a great car buying experience. I felt valued and appreciated that all my questions were answered thoroughly. Mel was very patient and knowledgeable and made the experience very ple I felt valued and appreciated that all my questions were answered thoroughly. Mel was very patient and knowledgeable and made the experience very pleasant. More
Other Employees Tagged: Mel Dobbs , Justin Weinacht
December 01, 2025
Awesome experience! Darius was extremely knowledgeable of the vehicle. He worked with me to achieve a monthly payment that I was very happy with. Darius was very profess Darius was extremely knowledgeable of the vehicle. He worked with me to achieve a monthly payment that I was very happy with. Darius was very professional and helpful throughout the entire process. I will certainly purchase from the dealership again, and ask for Darius. More
Other Employees Tagged: Darius Lawton
November 11, 2025
Customer service by salesman (Darrius) and the sales manager was exemplary! Darrius did an awesome job of showcasing the vehicle. I feel I was able to make a well-informed decision with the purchase. manager was exemplary! Darrius did an awesome job of showcasing the vehicle. I feel I was able to make a well-informed decision with the purchase. More
Other Employees Tagged: Darius Lawton
November 08, 2025
Staff is great. A big let down was an ad for 0 apr for the car we wanted.The ad was a mistake and the dealership would not honor it.The snafu was a big let down.Other A big let down was an ad for 0 apr for the car we wanted.The ad was a mistake and the dealership would not honor it.The snafu was a big let down.Other than that all was fine. More
Other Employees Tagged: Terry Coffey
November 07, 2025
Sothern Team Nissan is fair and willing to work with each individual for the best deal. individual for the best deal. More
Other Employees Tagged: Terry Coffey
November 01, 2025
The sales people were courteous and knowledgeable. The process of the sale was very straightforward and much quicker than any car purchase I have made before. The process of the sale was very straightforward and much quicker than any car purchase I have made before. More
Other Employees Tagged: Mel Dobbs, Nicole Kelley

