Heather Hancock | Page 5
Finance Manager
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
136 Reviews
Write a Review136 Reviews of Heather Hancock
December 30, 2025
Everyone was very friendly and helpful. I did not feel pressured and they listened to my needs and helped me find what I was looking for. I did not feel pressured and they listened to my needs and helped me find what I was looking for. More
Other Employees Tagged: Heather Hancock
December 29, 2025
Did NOT give me a good deal. I feel like I WAY overpaid. Im not happy with the way I was taken advantage of. I feel like I WAY overpaid. Im not happy with the way I was taken advantage of. More
Other Employees Tagged: Kevin Johnson, Nicole Kelley , Bryce
December 24, 2025
Sales representative misrepresented an option on the vehicle and after we purchased it and drove it home (4 hours away from dealership and several days later ) we contacted them about the issue. They st vehicle and after we purchased it and drove it home (4 hours away from dealership and several days later ) we contacted them about the issue. They stated that we must have misunderstood and they refused to do anything about it. They just said if we wanted we could return the vehicle. Period. More
Other Employees Tagged: Heather Hancock
December 18, 2025
I am very pleased with the Atlas I purchased from Southern Team. I have not have contact with the service department but I'm sure I will be just as happy. I had collission service for deer damage and Southern Team. I have not have contact with the service department but I'm sure I will be just as happy. I had collission service for deer damage and my car is only 7 months old, but the repairs make it look as if it never happened. More
Other Employees Tagged: Scott Smith
December 17, 2025
In all the years we have did business with southern team we have been pleased. we have been pleased. More
Other Employees Tagged: Star Ritchie
December 14, 2025
Our experience was the best ever! Our sales person was Star Ritchie. Friday, December 5, my husband and I headed to Roanoke to meet friends for dinner before a Christmas concert. We d Our sales person was Star Ritchie. Friday, December 5, my husband and I headed to Roanoke to meet friends for dinner before a Christmas concert. We decided to leave home an hour ahead of our dinner reservation to “just look” at what cars were available. Star welcomed us when we walked in to Southern Team Subaru. In 45 minutes she found exactly what we wanted and made it all come together so we could make it to our dinner reservation at 5PM. As planned, we returned on Monday, December 8 and finalized the deal. We love our 2026 SUBARU FORESTER! The entire team was wonderful! We especially liked how welcoming they were to our 2 1/2 year old Goldendoodle, Dolly. More
December 06, 2025
I had a great car buying experience. I felt valued and appreciated that all my questions were answered thoroughly. Mel was very patient and knowledgeable and made the experience very ple I felt valued and appreciated that all my questions were answered thoroughly. Mel was very patient and knowledgeable and made the experience very pleasant. More
Other Employees Tagged: Mel Dobbs , Justin Weinacht
December 01, 2025
Awesome experience! Darius was extremely knowledgeable of the vehicle. He worked with me to achieve a monthly payment that I was very happy with. Darius was very profess Darius was extremely knowledgeable of the vehicle. He worked with me to achieve a monthly payment that I was very happy with. Darius was very professional and helpful throughout the entire process. I will certainly purchase from the dealership again, and ask for Darius. More
Other Employees Tagged: Darius Lawton

