Star Ritchie
Star Ritchie at Southern Team Hyundai Nissan Subaru Volkswagen

Star Ritchie

Salesperson

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.9
42 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

1 yr, 11 mos

4.9

42 Reviews

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42 Reviews of Star Ritchie

April 24, 2026

Dealership Rating
Employee Rating

Star was extremely knowledgeable and attentive to our needs..she went out of her way to be kind and genuine.. she made the event of buying my car a true pleasure. I would be pleased to recommend her. Mor More

by KATHYGRAHAM505
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morris Miller

March 31, 2026

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Employee Rating

Dishonest, obnoxious staff, poorly staffed, poor trade in estimate for my vehicle, no one answers the phone when you call More

by MCLARYLCSW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dave Wood, Troy Brickner

Apr 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVRAHY@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 16, 2026

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Employee Rating

I felt like I could not ask all the questions I wanted. Also felt like I was ignored on replacing a piece of plastic that came off in 7 months. They wanted to make me have another appointment for something More

by matt7173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 03, 2026

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Had a great experience with this dealership. Star & David were very friendly and made things easy with the new car purchase. More

by EMILYLAURELAKERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nicely

March 03, 2026

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Employee Rating

Right amount of attention while not being uncomfortably pushy. Appreciated Star giving equal attention to both members of the couple. As a woman buying a new car, it was amazing how many other dealers focu More

by SLBUYCK
Recommend Dealer
Yes

February 22, 2026

Dealership Rating
Employee Rating

My husband and I were very happy with the excellent customer service we received from the Southern Team staff. Star, Sara and Jeff were friendly, helpful and very knowledgeable. More

by CWC060789
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Pierce , Sara

January 22, 2026

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Employee Rating

What a wonderful staff! Friendly, informative, and helpful, especially Star!! We love our new Outback!! More

by MAUREEN.GRANDMA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nicely

January 18, 2026

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Employee Rating

You can expect outstanding customer service at Southern Team! The staff is competent and attentive to our needs. More

by AURELIEN.GABRIELE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 17, 2026

Dealership Rating
Employee Rating

We had an amazing experience with Star! She answered all of our questions in a proficient and professional manner. She’s easy to talk to and we felt very comfortable working with her. This More

by TINASCOOKIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nicely

January 09, 2026

Dealership Rating
Employee Rating

Star was amazing to work with. Her supervisors were very helpful as well. The entire team was incredibly respectful and patient with us. More

by DERRICKSPANGLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nicely

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