Heather Hancock
Finance Manager
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
126 Reviews
Write a Review126 Reviews of Heather Hancock
May 02, 2026
Spend way too many hours in the dealership to purchase a vehicle. They used a website to verify identity that was down. Price pre-negotiated, insurance secured, financing secured all prior to appointment vehicle. They used a website to verify identity that was down. Price pre-negotiated, insurance secured, financing secured all prior to appointment. Over 3.5 hours and having to completely restart the paperwork and being pushed off from one finance manager to another. More
Other Employees Tagged: Keith Kelso, Terry Coffey
May 01, 2026
Athena was a great communicator and everyone we dealt with was absolutely wonderful. They made a stressful situation so much better and the technicians did a fantastic job. Left the car clean and went th with was absolutely wonderful. They made a stressful situation so much better and the technicians did a fantastic job. Left the car clean and went the extra mile. More
Other Employees Tagged: David Nicely, Megan Gartmann , Athena, Holly
April 24, 2026
Every one was extremely helpful and flexible. Heather and Aurélien were wonderful!!! I haven't bought a car here before but because of them, you will be my first stop in the future!!! Heather and Aurélien were wonderful!!! I haven't bought a car here before but because of them, you will be my first stop in the future!!! More
Other Employees Tagged: Heather Hancock
April 16, 2026
Efficient, helpful, knowledgeable sales and finance staff. Friendly and ensured we were comfortable during waiting periods. Worked for us to get the best deal we could. Holly texted me a few days after staff. Friendly and ensured we were comfortable during waiting periods. Worked for us to get the best deal we could. Holly texted me a few days after the purchase to see if we were happy with our purchase and answer any questions we had. This led to her going out of her way to help us with getting everything straightened out with our insurance which was very helpful More
Other Employees Tagged: Heather Hancock
April 11, 2026
We appreciated a low pressure sales experience! We would recommend Southern Team Nissan to others. Very impressed with this dealership and it's additional lifetime benefits...i.e. oil changes/state We would recommend Southern Team Nissan to others. Very impressed with this dealership and it's additional lifetime benefits...i.e. oil changes/state inspections, etc. More
Other Employees Tagged: Heather Hancock
March 31, 2026
All were very courteous. Sales associate, Bryce Clark was the best explaining the numerous features of the Subaru. A perfect gentleman and an asset to your company. I wil Sales associate, Bryce Clark was the best explaining the numerous features of the Subaru. A perfect gentleman and an asset to your company. I will refer others. More
Other Employees Tagged: Bryce Clark

