Heather Hancock
Heather Hancock at Southern Team Hyundai Nissan Subaru Volkswagen

Heather Hancock

Finance Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
140 Reviews
4.8

140 Reviews

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140 Reviews of Heather Hancock

November 05, 2026

Dealership Rating
Employee Rating

Jennifer is very professional and knowledgeable. We appreciate her kindness and understanding.She made buying our new car a pleasure!! More

by BRYANTDELLA60
Recommend Dealer
Yes

Other Employees Tagged: Luke Johnson, Jennifer Tucker , Evan

Nov 05, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for sharing your experience! We're thrilled to hear that Jennifer's professionalism and knowledge made your vehicle purchase enjoyable. We pride ourselves on providing quality service and look forward to welcoming you back.

September 24, 2026

Dealership Rating
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Excellent customer service, committed to providing the best possible experience. Everyone is friendly and highly professional. More

by JBLANTON20
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Melissa Sigmon- SUBARU , Jim Thomas, Greg Shortridge, Mike Kazee

Sep 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 09, 2026

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I had a great experience buying my first ever brand new car a 2026 Subaru crosstrek More

by DEWEESEBILLIEJO1958
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wayne Lewis

Sep 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 05, 2026

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I have a Subaru Forester and a Subaru Outback. I'm a solid Subaru customer. Great dealings with this dealership. I especially appreciate Mike Kazee's help. The Forester was our first "new" car in More

by CBMONIOT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Kazee, Service Advisor

Aug 07, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 23, 2026

Dealership Rating
Employee Rating

Everyone was incredibly friendly and helpful. They went out of their way to make a stressful purchase infinitely easier. More

by FALLIGANTRACHEL6
Recommend Dealer
Yes

Other Employees Tagged: Heather Hancock

Jun 24, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 23, 2026

Dealership Rating
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Holly Moses, Mike Munsey, Love Nissans. They gave me exactly what I wanted for my trade. It was a fair price as I know they are in business to make money, so my expectations were realistic More

by Jumber0
Sales Price Transparency
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Recommend Dealer
Yes
Jun 24, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 08, 2026

Dealership Rating
Employee Rating

Great team with all the team members we met with. Lisa, Linda, the finance director. More

by AUSTINJOEMICHAEL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 06, 2026

Dealership Rating
Employee Rating

Mel did an excellent job helping us find the right truck. Couldn’t have done it without him. Heather did a great job walking us through the paperwork and explained out options to us. Amazing dealership and a More

by CAYWOOD1999
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mel Dobbs, Luke Johnson

Jun 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 01, 2026

Dealership Rating
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Quick and Responsive to my needs. Excellent service from the service department. Very pleasant place to wait when having work done. Thanks. Mw More

by MARKW17
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Gartmann, Holly Moses

Jun 04, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 01, 2026

Dealership Rating
Employee Rating

I had a great experience with Eric Simon, Heather Hancock and Morris Miller they all contributed to an easy truck buying experience! More

by MYLES.MILLER7
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tracy Meador, Morris Miller

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