Heather Hancock

Knowledgeable, courteous, patient, committed to helping me I felt treated like a person rather than a sales prospect me I felt treated like a person rather than a sales prospect More

by KATHYFHURT Verified Customer Verified Customer

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They were a very nice and friendly. They were very knowledgeable about the vehicle. And done everything they could to make the experience a good one. They were very knowledgeable about the vehicle. And done everything they could to make the experience a good one. More

by HSARVER384 Verified Customer Verified Customer

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I have always had a good experience with Southern Team Subaru, from maintainence to repair to parts. Never disappointed. Good communication and great staff! Subaru, from maintainence to repair to parts. Never disappointed. Good communication and great staff! More

by PSHOLT Verified Customer Verified Customer

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Southern Team Subaru made my transaction process simple and quick. They were a pleasure to deal with and offered fair pricing. I interacted with several other dealers during my vehicle search and Southern and quick. They were a pleasure to deal with and offered fair pricing. I interacted with several other dealers during my vehicle search and Southern Team stood out above the rest. More

by JUSTINSARACENO Verified Customer Verified Customer

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Everyone at the dealership that I have interacted with has been so very helpful and nice. has been so very helpful and nice. More

by cjrccm68 Verified Customer Verified Customer

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I have dealt with southern team Subaru ever since it opened. I can honestly say that they have always, always treated me as a valued customer. They have bent over backwards to answer any question I ever opened. I can honestly say that they have always, always treated me as a valued customer. They have bent over backwards to answer any question I ever had, both from the sales staff to the finance department to the service team. And I can tell you that I am one of those Souls that I have to look at a car several times before I make a decision about a purchase and God bless them, they made me feel that that was just fine and did not try to pressure me into buying something until I was comfortable in that decision. I would like to recognize Mel Dobbs, salesman and Heather Hancock, finance and insurance manager for being such wonderful Representatives of the Subaru and southern team brand. You have definitely won my loyalty. Thanks so very much. Pamela Holt More

by PSHOLT Verified Customer Verified Customer

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Spend way too many hours in the dealership to purchase a vehicle. They used a website to verify identity that was down. Price pre-negotiated, insurance secured, financing secured all prior to appointment vehicle. They used a website to verify identity that was down. Price pre-negotiated, insurance secured, financing secured all prior to appointment. Over 3.5 hours and having to completely restart the paperwork and being pushed off from one finance manager to another. More

by dwayne19 Verified Customer Verified Customer

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Athena was a great communicator and everyone we dealt with was absolutely wonderful. They made a stressful situation so much better and the technicians did a fantastic job. Left the car clean and went th with was absolutely wonderful. They made a stressful situation so much better and the technicians did a fantastic job. Left the car clean and went the extra mile. More

by keenfoxllc Verified Customer Verified Customer

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Eric was great and helpful but the 3 hour wait just to sign paperwork was exhausting sign paperwork was exhausting More

by GRANNYSHENRY Verified Customer Verified Customer

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Efficient, helpful, knowledgeable sales and finance staff. Friendly and ensured we were comfortable during waiting periods. Worked for us to get the best deal we could. Holly texted me a few days after staff. Friendly and ensured we were comfortable during waiting periods. Worked for us to get the best deal we could. Holly texted me a few days after the purchase to see if we were happy with our purchase and answer any questions we had. This led to her going out of her way to help us with getting everything straightened out with our insurance which was very helpful More

by NATEPERKINSON Verified Customer Verified Customer

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