Heather Hancock
Heather Hancock at Southern Team Hyundai Nissan Subaru Volkswagen

Heather Hancock

Finance Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
137 Reviews
4.8

137 Reviews

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137 Reviews of Heather Hancock

August 05, 2026

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Employee Rating

I have a Subaru Forester and a Subaru Outback. I'm a solid Subaru customer. Great dealings with this dealership. I especially appreciate Mike Kazee's help. The Forester was our first "new" car in More

by CBMONIOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kazee, Service Advisor

Aug 07, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 23, 2026

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Everyone was incredibly friendly and helpful. They went out of their way to make a stressful purchase infinitely easier. More

by FALLIGANTRACHEL6
Recommend Dealer
Yes

Other Employees Tagged: Heather Hancock

Jun 24, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 23, 2026

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Holly Moses, Mike Munsey, Love Nissans. They gave me exactly what I wanted for my trade. It was a fair price as I know they are in business to make money, so my expectations were realistic More

by Jumber0
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Jun 24, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 08, 2026

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Great team with all the team members we met with. Lisa, Linda, the finance director. More

by AUSTINJOEMICHAEL
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 06, 2026

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Mel did an excellent job helping us find the right truck. Couldn’t have done it without him. Heather did a great job walking us through the paperwork and explained out options to us. Amazing dealership and a More

by CAYWOOD1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mel Dobbs, Luke Johnson

Jun 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 01, 2026

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Quick and Responsive to my needs. Excellent service from the service department. Very pleasant place to wait when having work done. Thanks. Mw More

by MARKW17
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Megan Gartmann, Holly Moses

Jun 04, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 01, 2026

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Employee Rating

I had a great experience with Eric Simon, Heather Hancock and Morris Miller they all contributed to an easy truck buying experience! More

by MYLES.MILLER7
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Meador, Morris Miller

May 24, 2026

Dealership Rating
Employee Rating

Knowledgeable, courteous, patient, committed to helping me I felt treated like a person rather than a sales prospect More

by KATHYFHURT
Recommend Dealer
Yes

Other Employees Tagged: Heather Hancock

May 27, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 20, 2026

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Employee Rating

I have always had a good experience with Southern Team Subaru, from maintainence to repair to parts. Never disappointed. Good communication and great staff! More

by PSHOLT
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 13, 2026

Dealership Rating
Employee Rating

Southern Team Subaru made my transaction process simple and quick. They were a pleasure to deal with and offered fair pricing. I interacted with several other dealers during my vehicle search and Southern More

by JUSTINSARACENO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aviana Wilson

May 14, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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