Heather Lampros
Heather Lampros at Bocker Auto Group

Heather Lampros | Page 9

Service Writer

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

Contact Me
4.8
96 Reviews

Dealership Experience

10 yrs

Industry Experience

14 yrs

4.8

96 Reviews

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96 Reviews of Heather Lampros

February 08, 2025

Dealership Rating
Employee Rating

BOCKER has always been a great dealership friendly people in good service. Easy to get an appointment for service and quality work is always done. More

by lrhughes42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about Bocker Chevrolet GMC and our team's friendly service. It's great to hear that you find it easy to schedule appointments and that you're consistently satisfied with the quality of our work. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

February 05, 2025

Dealership Rating
Employee Rating

Gave propt service adhering to schedule time. Kept me informed of everything being performed on behicle. Provided a warm, friendly atmosphere with clean waiting area. More

by kerin-gv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you received prompt service and felt informed throughout your visit at Bocker Chevrolet GMC. Creating a warm and friendly atmosphere is a priority for us, and we're glad you enjoyed the clean waiting area. We look forward to welcoming you back in the future! Sincerely, The Bocker Chevrolet GMC Team

February 04, 2025

Dealership Rating
Employee Rating

While servicing a vehicle may not be something to look forware to - Bocker makes it an enjoyable experience. Heather is the best! More

by tj.palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Bocker Auto Group responded

Thank you so much for your kind words, TJ! We’re thrilled to hear that your service experience at Bocker Chevrolet GMC was enjoyable, even when it comes to servicing a vehicle. We’re especially glad to know that Heather made a positive impact on your visit. We look forward to welcoming you back next time! Sincerely, The Bocker Chevrolet GMC Team

February 01, 2025

Dealership Rating
Employee Rating

As always Bocker goes above and beyond to make everything perfect for the customer. I've been a repeat customer since 2012 and 5 new vehicles later and I'm still smiling! More

by wndy.morris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review! We're thrilled to hear that you've had such positive experiences with Bocker Chevrolet GMC since 2012 and that you're still smiling after purchasing five new vehicles. It's our top priority to go above and beyond for our customers, and your loyalty means the world to us. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

January 27, 2025

Dealership Rating
Employee Rating

Best Chevy dealer I have been to, Friendly service and clean shop. Nice waiting area. Everyone was so friendly and helpful. More

by rotonut2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at Bocker Chevrolet GMC. Providing friendly service and maintaining a clean, welcoming environment is important to us. We appreciate your kind words and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

January 25, 2025

Dealership Rating
Employee Rating

still waiting for parts for my car, left out in the cold and I think the diesel fuel congealed. More

by l.kraut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Wayne McCarthy

Jan 27, 2025

Bocker Auto Group responded

Thank you for sharing your experience with us. We understand your concern regarding the delay in receiving the parts for your vehicle and the potential impact on its performance. At Bocker Chevrolet GMC, we strive to provide timely service and support. We encourage you to reach out to us directly so we can assist you further and address your needs. Your feedback is appreciated, and we will work diligently to ensure a resolution. Sincerely, The Bocker Chevrolet GMC Team

January 24, 2025

Dealership Rating
Employee Rating

Bocker's did a great job on my scheduled appt. Had me in and out in no time at all. Friendly folks. Thank you More

by MPDOMINI1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Wayne McCarthy

Jan 24, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us at Bocker Chevrolet GMC. Our team strives to provide friendly and efficient service, and it's fantastic to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

November 15, 2019

Dealership Rating
Employee Rating

I have bought many new business trucks over the years at different dealerships as far away as Pittsburgh, I Just bought a 2020 Gmc crew cab in October of 2019 and I will definitely be buying my next new veh More

by Paul Larson
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Brandon Busker, Austin Bowser , Danny Busch, John Wollny

January 14, 2019

Dealership Rating
Employee Rating

Best Oil Change in town!!! Always helpful and polite. Confident that my car will be a priority will the crew. Dealership always looks tip top shape. Friendly staff doesn't ma More

by colleen.groves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 05, 2018

Dealership Rating
Employee Rating

We DID IT!!!! We leased the Terrain!!!! It was awesome from start to finish. Even though the 2019 Terrain was a loaner, that I was initially terrified to drive, it became like a member of th More

by cook1097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Busker, Rob Robb, April Fyock, Brad Leverton, Wayne McCarthy , Danny Busch, Caitlyn Flanagan, Mike Haffele, Kyle Sieffert, Aaron Krogull and EVERYONE I missed

Nov 06, 2018

Bocker Auto Group responded

Congratulations on your new 2019 Terrain! We appreciate the feedback and are pleased that your experience with Brandon was so positive. It is imperative to us that we make every customer experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your leased that you'd like to discuss. Best, -Bocker Chevrolet Buick GMC Team

Nov 06, 2018

Bocker Auto Group responded

Congratulations on your new 2019 Terrain! We appreciate the feedback and are pleased that your experience with Brandon was so positive. It is imperative to us that we make every customer experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your leased that you'd like to discuss. Best, -Bocker Chevrolet Buick GMC Team

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