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Heather Lampros
Heather Lampros at Bocker Auto Group

Heather Lampros | Page 9

Service Writer

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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4.9
108 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

14 yrs, 3 mos

4.9

108 Reviews

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108 Reviews of Heather Lampros

April 24, 2025

Dealership Rating
Employee Rating

Got new tires (Goodyear promotion), mounted, balanced, alignment. Well done and finished early. Thank you! More

by wam1358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Stronczek , The gentleman who works next to Heather Lampros. I don’t recall his name.

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Apr 24, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you had a great experience getting your new Goodyear tires mounted, balanced, and aligned at Bocker Chevrolet GMC. Our team always strives to provide efficient service, and we're glad we finished early for you. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 24, 2025

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Employee Rating

Excellant service. I really appreciated the courtesy ride .Parts were on hand. and work was completed in the amount of time quoted. More

by pmstevepauline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy

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Apr 24, 2025

Bocker Auto Group responded

Thank you for your fantastic review! We’re glad to hear that you appreciated the excellent service, courtesy ride, and timely completion of your vehicle’s work at Bocker Chevrolet GMC. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Apr 24, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with Bocker Chevrolet GMC. We appreciate your feedback about our courtesy ride and timely service. It's our goal to keep our customers satisfied, and we look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 15, 2025

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Employee Rating

Service writer Heather was very professional and easy to work with. The car was done quickly and there was excellent communications More

by PATBORGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne McCarthy

Print
Apr 15, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Heather at Bocker Chevrolet GMC. It's fantastic to know that the service was timely and communication was excellent. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 08, 2025

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Employee Rating

The crew did a wonderful job with the task that was being addressed, good service. More

by Mark Bloyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 09, 2025

Bocker Auto Group responded

Thank you for your kind words, Mark! We're thrilled to hear that our crew at Bocker Chevrolet GMC provided you with wonderful service. We appreciate your feedback and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 26, 2025

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Employee Rating

Great service & they provided detailed explanation of the repairs. I appreciated the shuttle service provided More

by deboer935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne McCarthy

Print
Mar 27, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and appreciated the detailed explanations of your repairs, as well as the shuttle service provided. We strive to ensure our customers at Bocker Chevrolet GMC have the best experience possible. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 21, 2025

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Employee Rating

The staff was very friendly and knowledgeable. They got my truck in and out very fast. More

by wagens93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 22, 2025

Bocker Auto Group responded

Thank you for your kind words! We’re thrilled to hear that you found our staff at Bocker Chevrolet GMC to be friendly and knowledgeable, and that your truck service was quick and efficient. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 15, 2025

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Employee Rating

I’ve always had good experiences with Bocker service. They replaced the windshield within 2 business days of when I purchased my “new” preowned car, and they even detailed it at the same time since I too More

by lwag2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock

Print
Mar 15, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service at Bocker Chevrolet GMC. It's fantastic that we could replace the windshield quickly and detail your preowned car for you. We appreciate your support and look forward to seeing you again for your future needs! Sincerely, The Bocker Chevrolet GMC Team

March 06, 2025

Dealership Rating
Employee Rating

Wonderful staff and very helpful. They explained all service work to be done very well. I will go back again next time I need service. More

by JWILLIAMS5801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy

Print
Mar 06, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you found our staff at Bocker Chevrolet GMC helpful and that they clearly explained the service work. We truly appreciate your feedback and look forward to seeing you again for your next service visit! Sincerely, The Bocker Chevrolet GMC Team

February 26, 2025

Dealership Rating
Employee Rating

On time and as promised. Heather (service representative) is attentive and friendly. Everyone at the service center seems to be concerned with your experience, More

by tj.palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne McCarthy

Print
Feb 27, 2025

Bocker Auto Group responded

Thank you for your kind words, TJ! We're thrilled to hear that your service experience at Bocker Chevrolet GMC met your expectations and that Heather provided attentive and friendly support. Our team genuinely cares about our customers, and it's great to see that reflected in your visit. We look forward to welcoming you back next time! Sincerely, The Bocker Chevrolet GMC Team

February 25, 2025

Dealership Rating
Employee Rating

Brad was great! Went in for an oil change and tire rotation. When it was completed I asked Brad about a feature on my new car I didn’t know what it was for. He went More

by DDBOOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton

Print
Feb 26, 2025

Bocker Auto Group responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Brad during your oil change and tire rotation at Bocker Chevrolet GMC. It's fantastic that he took the time to explain the feature on your new car to you. We appreciate you sharing your experience and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

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