Heather Phillips

Heather is extremely professional and knowledgeable. The Melton service department is always efficient in the maintenance and repairs to my Ram. . The Melton service department is always efficient in the maintenance and repairs to my Ram. . More

by Rbrockpi Verified Customer Verified Customer

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My batteries went dead on my vehicle. I had to have it towed to Melton. The battery was dead. The main battery set dead for five days. They replaced the auxiliary battery and charged up t I had to have it towed to Melton. The battery was dead. The main battery set dead for five days. They replaced the auxiliary battery and charged up the main battery and said it was good as far as the noise, they said they had to replace my passenger rear shock. I told them that I really needed both of them replaced due to the type of shocks they are they said that was not necessary and warranty wooden cover it. I also was concerned about the main battery setting dead for five days because it is a common issue with these vehicles that once one battery fails the other one fails shortly after they told me no they would not do it. They found supposedly two seals leaking oil that I knew nothing about and replace those which, if that was in fact a problem, I’m thankful for that, but I was not happy with the service provided and once I left, I was getting a noise still coming from the other side the service manager Heather told me to find a different dealer so I did. The new dealer is having to replace bushings on the front shocks on both sides and replace the driver side rear shock doing to the vehicle not setting straight so no I do not roommate recommend you to anyone and I will tell everyone I know about my experience with you guys More

by CBW1175 Verified Customer Verified Customer

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Very knowledgeable and very helpful Would recommend them to anyone Great Service Staff (they treat you like family) them to anyone Great Service Staff (they treat you like family) More

by MPWJH1979 Verified Customer Verified Customer

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I never got feedback from Heather and the repair cost is way more than anyone else in town. Had to make 2 appointments to get coolant leak looked at, somehow service didnt see the pool of fluid in the dust way more than anyone else in town. Had to make 2 appointments to get coolant leak looked at, somehow service didnt see the pool of fluid in the dust pan the first time. More

by CLARESSA.JORDAN Verified Customer Verified Customer

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Really nice service and workers. Very informative and polite. My visit was very pleasing.. We will recommend and be back for future services. Very informative and polite. My visit was very pleasing.. We will recommend and be back for future services. More

by DEEREBERT545 Verified Customer Verified Customer

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Everyone I spoke to had a smile and was very courteous. The new tires and alignment made my car drive like new and rides smoothly & quietly. I’m overjoyed with the service and the employees at Melton’s!! The new tires and alignment made my car drive like new and rides smoothly & quietly. I’m overjoyed with the service and the employees at Melton’s!! Thanks to all for making it a positive experience. Jay Jones - Claremore More

by JAYJONES Verified Customer Verified Customer

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Heather did a good job explaining what was done and the results of the inspection. results of the inspection. More

by RFLAMING0 Verified Customer Verified Customer

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Great service, polite knowledgeable staff and they are very nice. I always take my 2024 Ram diesel truck to them and they always do quality work. very nice. I always take my 2024 Ram diesel truck to them and they always do quality work. More

by Rbrockpi Verified Customer Verified Customer

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Very friendly, great work and kept me informed. Everything seems to be in working order Everything seems to be in working order More

by CCARL2009 Verified Customer Verified Customer

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When I was in on August 21,2026 to get my oil changed and my tires rotated.The service technician noticed my lug nuts were in need of being replaced. So they found the correct ones and replaced them for me. my tires rotated.The service technician noticed my lug nuts were in need of being replaced. So they found the correct ones and replaced them for me. Thank you. More

by DSMOORE1990 Verified Customer Verified Customer

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