Heather Samuelson
Heather Samuelson at Nissan of Olathe

Heather Samuelson

Sales Consultant

Nissan of Olathe

15500 W 117th St
Olathe, KS 66062

4.6
10 Reviews

I worked as a retail store manager for 11 years and needed a change! I absolutely love it here! Other than that I'm a dog mom to 4 Mastiffs, a husky and a chiauhua! I love spending time with family, camping, swimming and anything outdoors. I love watching NFL, I'm a die hard Raiders fan (sorry not sorry)! ;)

4.6

10 Reviews

Write a Review

Dealership Experience

10 mos

Industry Experience

10 mos

Languages Spoken

English English

10 Reviews of Heather Samuelson

February 04, 2026

Dealership Rating
Employee Rating

Heather Samson/Samualson I spoke to on the phone about a 2022 Toyota corolla cross. I wanted to figure the price out before I decided on financing or payingn in full and she seemed extremely offended and as More

by A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 06, 2026

Nissan of Olathe responded

Hey Ashley, sorry that you and Heather got off on the wrong foot. I listened to the phone call and it sounded like Heather was trying to have you gather the information you need to finance a car even though you stated you might be able to pay cash so I’m sorry that she missed that portion of that conversation or didn’t pay attention. Please give me a call when you have a moment, I would like to resolve this miscommunication. Thank you

Feb 06, 2026

Nissan of Olathe responded

Hey Ashley, I truly apologize again that you feel like you were not treated properly. We pride ourselves in being the highest reviewed dealership in the KC area. If you would like to call me about it you can, I would like to salvage the deal if at all possible. 785-979-1891 Daniel Guebara

Feb 07, 2026

Nissan of Olathe responded

Please reach out to us at (913) 324-7364 when you can so we can address this situation directly. Thank you and have a great day.

Feb 06, 2026

A responded

It sounds like you need to talk to your employee about having a better attitude when it comes to selling cars because I was respectful. I’m not quite sure how asking if Im living with my parents and how old I am relates to financing. Or the part that she said my car would get repo if I can’t keep up with payments. That is not appropriate to say to your customers, I would not buy a car if I couldnt pay for it she assumed I can’t afford it because Im 18. I also mentioned to her in the beginning of the call twice that I wasn’t sure if I wanted to finance or pay in full and she proceeded to talk about financing when I asked to discuss the full price first. She was 100% being aggressive on the phone after I said I might not be financing. Even the other employees were hesitant to give me her name because you know she was in the wrong

February 02, 2026

Dealership Rating
Employee Rating

This was is the best new car purchase I've ever made. Heather and Nissan were very knowledgeable and we had our Rogue within a couple of hours. Heather was able to get us exactly what we both wanted. The More

by Johnsonspatricia26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2026

Nissan of Olathe responded

Thank you so much for taking the time to provide feedback. At Nissan of Olathe we strive to meet all of your expectations and if there is ever anything we can do to improve, please reach out to me any time. We appreciate your time and business! Kat Wooten – Customer Experience Coordinator 913-738-1697.

November 24, 2025

Dealership Rating
Employee Rating

Wonderful experience! Heather was kind, honest, and very patient with all our questions. The car was in great condition and exactly what we were looking for. Thank you for More

by Abisar20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2025

Nissan of Olathe responded

Thank you very much, here at Nissan Of Olathe we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (913) 324-7364. Thank you again for your support. Sincerely, Nissan Of Olathe

November 18, 2025

Dealership Rating
Employee Rating

Heather was very helpful. She showed us all we requested and offered several other options to make our buying choice easier and complete. Tony and Percy were also very helpf More

by mikebar7575
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanders, Percy Starr , Edna

Nov 19, 2025

Nissan of Olathe responded

Thank you very much, here at Nissan Of Olathe we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (913) 324-7364. Thank you again for your support. Sincerely, Nissan Of Olathe

October 16, 2025

Dealership Rating
Employee Rating

Heather was great and made the process very smooth and easy. She made sure all questions were answered and showed me all the features of my car. More

by feliciamendez76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanders , Tony Harrison

Oct 21, 2025

Nissan of Olathe responded

Hi Feliciamendez76, thank you so much for your comments about Nissan Of Olathe! We strive to meet all your expectations and if there is ever anything we can do to improve, please reach out to me at any time. Once again, thank you for taking the time to give us your feedback. You may receive a more comprehensive survey in the coming weeks with additional questions. This email from Nissan will have the subject line "Nissan Owner First." This is an invitation to fill out a more detailed survey regarding your recent visit. Please take the time to complete this survey as it helps us to fully evaluate your experience and the employees who helped you. Sincerely, Orlando Lagunas Owner Loyalty Manager/Sales Nissan of Olathe Office: 913-738-1706 olagunas@nissanofolathe.com

September 17, 2025

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Employee Rating

The staff were helpful in finding the right vehicle, test drive and the purchasing process. The facilities at this dealership looks modern and inviting to be in More

by samkbaba
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel Guebara, Miguel Camacho

September 12, 2025

Dealership Rating
Employee Rating

I had already been dealing with other dealerships, Heather at Olathe Nissan was a welcome change of pace compared to the other high pressure sales tactics I was dealing with. I love my new Nissan Fro More

by thethird78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Harrison

Sep 16, 2025

Nissan of Olathe responded

Thethird78, reviews like this give us motivation and help us ensure we provide high-quality care.

September 01, 2025

Dealership Rating
Employee Rating

Heather Samuelson was extremely helpful and walked me thru all the details and features of my new car! I highly recommend you go see for her if you need a new car! More

by mattreese86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Camacho , Cara Russell

Sep 07, 2025

Nissan of Olathe responded

Hi Mattreese86, thank you for taking the time to leave a review for us at Nissan Of Olathe. We're happy we could meet your expectations!

August 23, 2025

Dealership Rating
Employee Rating

I’ve bought multiple cars in my lifetime, including a couple from this dealership. There is no comparison to the amazing experience that I had working with Heather Samuelson as my sales consultant! There More

by AishaTok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2025

Nissan of Olathe responded

Hi Aishatok, thank you for taking the time to leave a review for us at Nissan Of Olathe. We're happy we could meet your expectations! Respectfully, Orlando Lagunas Nissan of Olathe Sales/OLM 913-948-0832

August 06, 2025

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Employee Rating

At first, it wasn't good at all. I came in one night looking to get out of my lease, and into a new car, and was sent away being told there wasn't anything he could do for me. He li More

by Eandklange
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2025

Nissan of Olathe responded

Hi Eandklange, thank you for taking the time to leave a review for us at Nissan Of Olathe. We're happy we could meet your expectations! Respectfully, Orlando Lagunas Nissan of Olathe Sales/OLM 913-738-1706

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