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Heather Zimmermann

Overview Reviews (15) Inventory (140)

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Heather Zimmermann

CDJR Certified Service Advisor

Ryan Auto Mall

911 Hwy 55 E
Buffalo, MN 55313

Heather joined our Ryan service team in 2020 with 17 years of experience in the automotive industry. Living in Sauk Rapids, away from work Heather describes herself as an avid auto enthusiast who enjoys everything outdoors, including hiking, walking her dog and spending time with your young son.

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4.8

15 Reviews

Overview Reviews (15) Inventory (140)

Dealership Experience

5 yrs, 4 mos

Industry Experience

23 yrs, 3 mos

4.8

15 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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15 Reviews of Heather Zimmermann

February 21, 2026

Dealership Rating

Employee Rating

Always treated great, service people listened when I diagnosed my own problem and explained how to fix it. They worked hard to get my warranty to cover the repairs and apologized profusely when it didn' diagnosed my own problem and explained how to fix it. They worked hard to get my warranty to cover the repairs and apologized profusely when it didn't. Then worked to try and keep cost down as much as possible. Then to top it off, washed my jeep! That last touch I really appreciated. My wife was very happy it got washed, they didn't need to do that, but did anyway. More

by NoahM

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 21, 2026 -

Ryan Auto Mall responded

Thank you for your wonderful review, Noah! We truly appreciate your kind words about the service you received at Ryan Auto Mall Chevrolet of Buffalo. It’s fantastic to hear that the team listened to your concerns and worked diligently to assist with your warranty while keeping costs manageable. The extra touch of having your Jeep washed is great to hear you enjoyed. We look forward to serving you and your wife again in the future. Safe travels! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

January 16, 2026

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Employee Rating

From start to finish the team at Ryan CDJR of Monticello was amazing. From helping me find a vehicle that fit not just my needs but also my wants. Stephen my salesman was very knowledgeable and helpful. The was amazing. From helping me find a vehicle that fit not just my needs but also my wants. Stephen my salesman was very knowledgeable and helpful. The F&I manager was super helpful to in explaining everything there was when it came to signing the paperwork. If you want to be treated with respect and the best service possible I'd highly recommend reaching out to Stephen and check out Ryan CDJR of Monticello!! More

by AMANDA HOLTEN

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pat Ryan, Tim Pelzer, Dave Mix, Steve Holten, Steve Schiller

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Jan 18, 2026 -

Ryan Auto Mall responded

Hi Amanda, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day! The Ryan Auto Mall Chevrolet of Buffalo team

September 22, 2025

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Employee Rating

Very friendly and efficient dealership to work with. Would recommend to everyone who needs a new vehicle. Would recommend to everyone who needs a new vehicle. More

by Berniebeehler

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Pelzer, Brandon Barth, Hannah Swanson

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Sep 23, 2025 -

Ryan Auto Mall responded

Thank you for your kind words, Bernie! We're thrilled to hear that you found Ryan Auto Mall Chevrolet of Buffalo to be friendly and efficient. Your recommendation means a lot to us, and we look forward to assisting you and your friends with any future vehicle needs. We appreciate your support! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

April 02, 2025

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Employee Rating

Good experience. Staff was friendly. Staff knew what needed to be done. Repairs were done when promised Staff was friendly. Staff knew what needed to be done. Repairs were done when promised More

by grglunz

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 03, 2025 -

Ryan Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that you had a good experience at Ryan Auto Mall Chevrolet of Buffalo. Our friendly staff always aims to provide excellent service and timely repairs. We appreciate your feedback and look forward to seeing you again next time! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

March 29, 2025

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Employee Rating

The service department was amazing! They were informative caring and efficient. Would recommend this dealership to friends! They were informative caring and efficient. Would recommend this dealership to friends! More

by Vickyrockon42

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Ruprecht, Jeff Nelson, Dave Stifter, Michael Erickson

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Mar 30, 2025 -

Ryan Auto Mall responded

Thank you, Vicky, for your kind words! We're thrilled to hear that you had such a positive experience with our service department at Ryan Auto Mall Chevrolet of Buffalo. Your recommendation means a lot to us. We look forward to assisting you and your friends in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

March 08, 2025

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Very concerned with my problem and were able to respond in a very timely manner. in a very timely manner. More

by jordanstmich

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 08, 2025 -

Ryan Auto Mall responded

Thank you for your feedback! We're glad to hear that we addressed your concerns promptly at Ryan Auto Mall Chevrolet of Buffalo. We always strive to provide excellent service, and your satisfaction is important to us. We hope to see you again soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

March 03, 2025

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Employee Rating

Easy to get into the dealership, the counter person was polite and fast to the work done on the time I was given minimum wait time. Thank you polite and fast to the work done on the time I was given minimum wait time. Thank you More

by Larry

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 03, 2025 -

Ryan Auto Mall responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Ryan Auto Mall Chevrolet of Buffalo was smooth and efficient. Our team strives to provide quick and courteous service, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

March 01, 2025

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Problem w my radio/heater panel. needed 2 b replaced ...got a new 2 unless than a week only took less than 1 hour 2 replace. needed 2 b replaced ...got a new 2 unless than a week only took less than 1 hour 2 replace. More

by glenray53

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 02, 2025 -

Ryan Auto Mall responded

Thank you for sharing your experience with us! We're glad to hear that your radio/heater panel issue was resolved quickly at Ryan Auto Mall Chevrolet of Buffalo. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

May 08, 2024

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Employee Rating

Rob Guy Heather All are Great - oil and filter change on Tuesday May 7 2024. Tuesday May 7 2024. More

by Chuck Gardner

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andy Willman, Guy Anderson , Thomas Evans

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May 10, 2024 -

Ryan Auto Mall responded

Hi Chuck, your satisfaction is important to us, so we want to sincerely thank you for choosing Ryan Chrysler Dodge Jeep Ram Buffalo and we hope to see you again soon!

May 10, 2024 -

Ryan Auto Mall responded

Hello Chuck, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 01, 2024

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Employee Rating

Was in for some warranty work and was very satisfied will be returning for my regular oil changes be returning for my regular oil changes More

by Dm.mcmanus88

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 03, 2024 -

Ryan Auto Mall responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Ryan Chrysler Dodge Jeep Ram of Monticello and we hope to see you again soon!

May 03, 2024 -

Ryan Auto Mall responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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