Hebert Cuellar

Salesman was kind, knowledgeable, and it was a pleasure to work with him. Everyone was friendly and very helpful. The best experience we’ve had on purchasing a vehicle!! The dealership is very clean! We ap to work with him. Everyone was friendly and very helpful. The best experience we’ve had on purchasing a vehicle!! The dealership is very clean! We appreciate everyone on making this purchase so quick and easy! Thank You to all employees! More

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I would love to say that Herbert was wonderful. He helped us immensely. He explained everything so we were able to understand the information he was given us. He helped us immensely. He explained everything so we were able to understand the information he was given us. More

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Hebert was so easy to work with. He explained everything fully about the vehicle and made me feel at ease about the car buying experience. I would recommend him and Jerry Hunt SuperC He explained everything fully about the vehicle and made me feel at ease about the car buying experience. I would recommend him and Jerry Hunt SuperCenter to everyone More

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We had a great experience from the moment we walked in. Sales staff were personal and answered all our questions. When we were ready to buy, Hebert was fantastic! Sales staff were personal and answered all our questions. When we were ready to buy, Hebert was fantastic! More

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Hebert was great everything went smooth. found the truck I wanted in and out the door in no time found the truck I wanted in and out the door in no time More

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Informative, efficient,my needs and concerns were addressed Would seek Jerry Hunt Supercenter in a future purchase. addressed Would seek Jerry Hunt Supercenter in a future purchase. More

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This dealership is great to work with they give you a good deal and make sure you are satisfied.This is the only place I would buy a used vehicle good deal and make sure you are satisfied.This is the only place I would buy a used vehicle More

by CHARLES_HEGE Verified Customer Verified Customer

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I think the dealer should give you 2 keys to a vehicle when you spend 33k plus when you spend 33k plus More

by CHARLES_HEGE Verified Customer Verified Customer

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Everything was easy and Hebert was friendly Hebert helped me find a car that I'm really happy with me find a car that I'm really happy with More

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Little to no communication unless I initiated it. I purchased a vehicle on Thursday , April 2nd. I also paid cash. It was supposed to be delivered on Friday, April 3rd. I was told by the salesman I purchased a vehicle on Thursday , April 2nd. I also paid cash. It was supposed to be delivered on Friday, April 3rd. I was told by the salesman that I would be called when the car left the dealership and when they were about 45 minutes out. At 1:00 pm on Friday I had not heard from anyone. I called and spoke to the the salesman. He said he would look into it and call me back. He called back at 6:20 pm to let me know that they had just finished the repair to the bumper and unfortunately all the drivers had gone home so they would deliver it on Saturday. I told him I was too busy with multiple events going on and asked if it could be delivered on Monday. He said that would be okay. He said they would call when they left and again when they were 45 minutes out. I told him I needed the vehicle to be here by 11:00 am as I had a lunch meeting at 12:00 pm. He said that was fine. At 11:00 am I had not heard anything and called the dealership. I asked to speak to the salesman. After being put in hold twice, I explained the situation to the receptionist who said you need to speak to a sales manager. When the sales manager answered I expressed my concerns, he apologized and I was told he would call me back in 2 minutes. An hour later he had not called back. I called again and talked to a second sales manager and again explained the situation. He apologized and said that the drivers were not sent out that morning due to the bad weather. It had been raining all morning. I told him that was never communicated to me. I told him this was not good customer service. By this time, not knowing if the car had left the lot or not, I had to cancel my lunch appointment. I also told him this situation needed to be communicated with the general manager. He apologized again and put me on hold to check on the status of when the vehicle would be delivered. He came back on the phone and said it would be delivered today by 3:00 pm. I thanked him and hung up. Around 1:45 pm, the driver telephoned to say he would be at my house by 3:00 pm. He arrived at 3:05 pm. Buying a car is not an easy decision. Dealing with people who do not communicate adds insult to injury. I am a retired teacher who taught marketing and customer service for 12 years. What transpired during my purchase was a perfect example of how NOT to handle a customer! More

by dkchappell13 Verified Customer Verified Customer

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